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Windows XP Problem solving for the Windows XP Operating System

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Old January 12th, 2006, 08:40 PM
staceyr staceyr is offline
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Join Date: Jan 2006
Posts: 6
Arrow Viruses? Black email screens!!

Hi..I have an IBM Pent 4 with XP...i have scanned with Spyware Guard, Spybot,Trend, Microsoft Antispyware, and HJT..and they found nothing...then I run Regfreeze and it "supposedly" finds 5 problems(telnet.exe,bzhdr[1].js,ieengine.exe, and mcc.exe) but you have no option to delete unless you pay so i try to manually find them..to no avail!

I somehow have black backgrounds on msn emails and only comp sounds, no other sound files will work(no internet,musicmatch or windows media). It says no p2p or another message (forget, but not a reg one)...but all the programs and drivers for the sounds say they are working properly..

I have the HJT file if it helps...please help..

I can usually fix this comp..but the black email thing seems to elude me..and I dont know what else to check with the sound..
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Old January 12th, 2006, 09:13 PM
Rich M's Avatar
Rich M Rich M is offline
Join Date: Aug 2005
Location: Eastern, Pa
Posts: 6,685
try some better scans:



regfreeze seems to be a legitimate program but I would be wary of programs that tell you you have a problem and then make you buy program to remove...
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Old January 12th, 2006, 10:37 PM
sho-dan's Avatar
sho-dan sho-dan is offline
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Join Date: Mar 2004
O/S: Windows 7 64-bit
Location: Island of Misfit Toys
Age: 73
Posts: 4,620
hello staceyr welcome to CTH
copy & paste and post your log in Cyber Safety ,and let the gurus help you clean up your log,ok
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