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  #1  
Old August 23rd, 2015, 10:18 PM
gmjohn gmjohn is offline
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blue screen then black screen on Windows 7

Hi I hope you can help me. I installed some security camera software to my Windows 7 Home Premium desktop. The cameras were coming in fine for the first day, the second day my computer shut down by itself, I only had to login this time and everything loaded fine. The next day it showed the blue screen, and I didn't even think to write down the code. I turned the tower off and back on and windows loaded fine, I opened the cameras and it shut itself back down and to the blue screen. I was going to try to restart it in safe mode but when I turned it off and back on the screen was black. I cannot get it to the safe mode or to do a system recovery, there is no mouse pointer on screen and it didn't bleep. I can hear that it is running but it does nothing. Is there anything I can do to save it? It is a HP P6774y running Windows 7 Home Premium. Any help would be greatly appreciated.
Mary
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  #2  
Old August 23rd, 2015, 11:30 PM
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Murf Murf is offline
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O/S: Windows XP Pro
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Are the camera's unplugged, before trying to reboot?

These are USB camera's I take it? Or are the camera's wireless? Need more info?
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  #3  
Old August 24th, 2015, 12:36 AM
gmjohn gmjohn is offline
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I'm sorry, no the cameras are wireless, the program I use to view them remotely is called "Blue Iris" which I also have running on another computer that I view remotely. Everything is fine on that computer. I can also view the cams remotely on my cell phone with no problems.
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  #4  
Old August 27th, 2015, 12:34 AM
gmjohn gmjohn is offline
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I may not have explained that right. I can view the cameras on my laptop and cell phone with no problems, but my desktop will turn on but not go past the black screen.
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  #5  
Old August 31st, 2015, 01:24 AM
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spike2me spike2me is offline
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O/S: Windows 7 64-bit
Location: Los Angeles, CA, USA
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Check the connections from the monitor to the computer.
Are you using a separate Video card lower in the case? Or are you using the onboard VGA? If you are using a video card, and you have the onboard VGA, remove the card and use the VGA port to plug your monitor into.
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  #6  
Old August 31st, 2015, 12:55 PM
juliaroberts juliaroberts is offline
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VGA cable will be the problem. check that and replace it.
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  #7  
Old September 1st, 2015, 09:28 PM
gmjohn gmjohn is offline
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I tried turning the cable around and plugging the monitor end into the tower and vice versa. It turned on okkay. So I'm off to get a new VGA cord. Thank and would this be what caused it to shut down to the blue screen originally?
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