#1
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Help! Blue Screen error
Hi, hopefully someone can help me with the following error I receive when booting up my computer.
A problem has been detected and windows has been shut down to prevent damage to your computer. PAGE_FAULT_IN_NONPAGED_AREA If this is the first time you've seen this stop error screen, restart your computer. If this screen apppears again, follow these steps: Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need. If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or diable components, restart your computer, press F8 to select Advanced Startup options, and then select Safe Mode. Technical information: ***Stop: 0x00000050 (0xFFFFFF78, 0x00000000, 0x8054A51A, 0x00000000) Beginning dump of physical memory Phsyical memory dump complete. Contact your system administrator or technical support group for further assistance. |
#2
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OK, so I tried re-booting and now I got this error:
A problem has been detected and windows has been shut down to prevent damage to your computer. IRQL_NOT_LESS_OR_EQUAL If this is the first time you've seen this stop error screen, restart your computer. If this screen apppears again, follow these steps: Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need. If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or diable components, restart your computer, press F8 to select Advanced Startup options, and then select Safe Mode. Technical information: ***Stop: 0x0000000A (0x00000020, 0x00000002, 0x00000000, 0x8042448A) |
#3
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Can you get into safe mode by tapping the F8 key on bootup?
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#4
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Yes, it will take me to the Safe Mode screen, however, if I try to boot into Safe Mode it will end up giving me the blue screen.
I think I may need to create a boot disk but I don't have a floppy drive. Last edited by captainrk; February 24th, 2008 at 05:29 PM. |
#5
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I had exactly the same problem. Have you recently changed/or had any problems with your internet/router ?? In fact any item of hardware?
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#6
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I did have some problems the other day. I got some program errors out of the blue and they shutdown. Didn't think nothing of it since I was pretty much done with what I was doing for the day.
How did you solve your problem? |
#7
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Buying a new router. I was originally using a really bad one provided by my ISP
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#8
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Well, I can honestly say it's not my router. The computer I am currently using is directly connected to it and I have used it wirelessly on the router and have not had the same problems. I think this is directly connected to what is on my other laptop.
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#9
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Possibly your ISP software then or the software/drivers for your router?
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#10
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New update. Got the following error.
Stop:c000021a {fatal system error} The windows Logon Process system process terminated unexpectedly with a status of 0xc0000020 (0x00000000 0x00000000). The system has been shut down. |
#11
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Your internet router is not your issue i'm afraid to say. You do have some hardware problems though. Are you comfortable working inside the case of your pc?
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#12
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It's a laptop and I know some about opening and removing/adding memory, hdd etc.
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#13
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Oh, laptop makes it alot harder. But lets see what we can do. Usually the IRQ less than not equal to errors are memory related. Do you know how many sticks of ram are in the computer. IF you have more than one, try removing one and booting. If the error persists try replacing that one and removing the other.
Let me know what happens. (if you only have one, we'll have to figure something else out) Oh. Could you post the make and model of your laptop and any Hardware upgrades that you've done. Thanks. |
#14
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I have two memory slots of 512K each. I will try removing and get back to you.
Laptop brand and model: Sony VGN-AR150G Model PCG-8V1L no hardware updates. |
#15
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I removed one of the memory chips and tried to boot normally, same problem kept rebooting, never made it to the user select screen.
Got this error Stop:c000021a {fatal system error} The windows Logon Process system process terminated unexpectedly with a status of 0xc0000020 (0x00000000 0x00000000). The system has been shut down. Switched out the memory chips and the same problem. Got this error when swapping the chips the second time. ***Stop: 0x0000008E (oxC0000005, 0x8054AFD2, 0xF89A27F4, 0x00000000) or ***Stop: 0x0000007E (0xC0000005, oxF61B3975, oxF8952740, 0xF895243C) Last edited by captainrk; February 24th, 2008 at 09:31 PM. |
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