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  #1  
Old December 30th, 2012, 02:38 AM
glenafton glenafton is offline
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Join Date: Sep 2004
O/S: Windows Vista 32-bit
Location: Perth W.A.
Age: 86
Posts: 110
No shutdown

O/S. Windows 7 home premium
A.V. AVG 2012

I recently and it appears foolishly downloaded a "Registry cleaner". When I ran it there was nearly 2500 items deleted. Since that time my computer will not shut down.
I tried a system restore using a point before the cleaner was installed but I got the error message:
System restore failed to replace the file (c:\windows) with its original copy from the restore point.
An unspecified error occured during system restore. (0x80071a90).

I have tried all system restore point previous the the installation of the cleaner but all give the same results.

I have considered using the 3 installation discs that I have to see if that would correct the problem but am now wondering if that would not just do a complete re-install.

Can someone please advise me

Glenafton
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  #2  
Old December 30th, 2012, 04:39 AM
renegade600's Avatar
renegade600 renegade600 is offline
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Join Date: Sep 2003
O/S: Linux
Location: Osceola, Ar
Posts: 26,683
try the following

http://www.howtogeek.com/howto/windo...-to-shut-down/
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