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Windows 7 Problem solving for the Windows 7 Operating System. Please remember to state which edition of Windows 7 you are using - Starter, Home Basic, Home Premium, Professional, Enterprise or Ultimate.

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  #1  
Old December 24th, 2012, 12:46 AM
Tulip Tulip is offline
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Windows Update
Hello and Merry Christmas!

Windows Update will not allow installs. I get several error codes, all of which I have followed the instructions on how to resolve but they never resolve. I'm at a loss.

I've run a check for malware, etc and it's clean.

Any help is much appreciated!
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  #2  
Old December 24th, 2012, 02:12 AM
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Jintan Jintan is offline
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Hello

Did you try an MS Fixit yet? If not, click here and download and run the Fixit. Follow all prompts.
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  #3  
Old December 24th, 2012, 05:18 AM
Tulip Tulip is offline
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Yes, have tried that with no luck. The install errors I get are: 80070490, 80004005 and Code 641..??
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  #4  
Old December 24th, 2012, 05:18 AM
Tulip Tulip is offline
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Have followed all the leads on those codes with no success...
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  #5  
Old December 24th, 2012, 05:32 PM
Tulip Tulip is offline
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We put a Systems Mechanic on and it won't run... Unknown Errors. Called their service department and they noticed lots of bad drivers. They wanted $200 to fix it remotely though!! Perhaps this is my problem but I can't afford that. Maybe that's not even the problem??? My wits are crying out loud!!

Suggestions??
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  #6  
Old December 24th, 2012, 07:45 PM
IPR512 IPR512 is offline
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It sounds like somebody at Systems Mechanic is trying to scam you, don't fall for that.
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  #7  
Old December 24th, 2012, 08:15 PM
Tulip Tulip is offline
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Thanks! I won't :-)
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  #8  
Old December 24th, 2012, 08:58 PM
IPR512 IPR512 is offline
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Tulip
Where did you find a phone number for Systems Mechanic or was it System Mechanic?
Where did you get the Systems Mechanic software from that you said you put on the computer?
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  #9  
Old December 24th, 2012, 09:07 PM
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Miz Miz is offline
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To make sure everybody knows what you have tried so far, have you tried all 12 methods on this Microsoft support page?
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  #10  
Old December 24th, 2012, 10:47 PM
Tulip Tulip is offline
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Systems Mechanic has refunded our money for the download that would not work ;-)

I have not tried all 12 of those methods - but I will... thank you very much. Will post back!
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  #11  
Old December 24th, 2012, 10:51 PM
IPR512 IPR512 is offline
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Quote:
Originally Posted by Tulip View Post
Systems Mechanic has refunded our money for the download that would not work ;-)

I have not tried all 12 of those methods - but I will... thank you very much. Will post back!
That's great, I'm glad you got your money back, and I hope that with some help from people here you can solve the problem you're having.
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  #12  
Old December 25th, 2012, 02:05 PM
Tulip Tulip is offline
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Thanks IPR512! I'm still working on those 12. I'm to number 5 and am a bit leary - kind of scary! I think I will take the day off and enjoy Christmas :-)
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  #13  
Old December 25th, 2012, 07:09 PM
IPR512 IPR512 is offline
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Chill out and enjoy the day, your computer will be there tomorrow.
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