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Malware Removal Discussion about Trojans, viruses, hoaxes, firewalls, spyware, and general Security issues. If you suspect your PC is infected with a virus, trojan or spyware app please include any supporting documentation or logs

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Old January 28th, 2009, 04:03 AM
osutank osutank is offline
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Join Date: Aug 2007
Posts: 14
Getting Error Messages at Startup (moved from Applications Forum)

Hey guys,
Hoping you can see what's wrong w/ this one...

I turn on my computer and as it loads, I get this error message:
"Error Loading C:windows\system32\csqogwge Specified module could not be found"

after I click ok for that one, a windows update window pops up saying:

Windows Update Window
File 'hpzrp304.dll' on unknown is needed.
Copying files from....

Is there anyway I can get rid of these two errors? It totally freezes my pc as it loads and I cannot do anything until it loads amd is clicked off?
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Old January 30th, 2009, 04:08 AM
Jintan's Avatar
Jintan Jintan is offline
Cyber Tech Help Moderator
Join Date: Dec 2004
Posts: 52,284
Hello osutank,

Malware files very likely, and possibly already removed but the settings remain.

To keep them from interfering with the repairs, be sure to temporarily disable all antivirus/anti-spyware softwares while these steps are being completed. This can usually be done through right clicking the software's Taskbar icons, or accessing each software through Start - Programs.

Then if you don't already have it download HijackThis from Here. Then click on the downloaded file to install HijackThis. Leave that for now in case we need it later.

Download RSIT (random's system information tool) from here to your desktop, then click on the RSIT.exe to start the scan.

If necessary allow it to locate or download a copy of HijackThis as needed.

Once the scan completes a textbox will open - copy/paste those contents here for review please. The log can also be found at C:\rsit\log.txt.

RSIT will also create a second log, info.txt, which will be minimized to your taskbar. Post that here as well please (it will also be stored at C:\rsit\info.txt).

You can break logs into parts and use separate posts here when replying and posting the log files, if needed.
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