Cyber Safety Forum Guidelines - Please Read

[AnnMarie]

Slow Computer?

Before you post a Hijack This log in Cyber Safety forum, please run through the below checklist and make sure that you have tried all options.

1. If the issue co-incides with installation of new software, uninstall any new programs from Add/Remove Programs in Control Panel and reboot.

2. If the issue co-incides with the installation of a driver or other hardware related component, roll back or uninstall the driver/disconnect the hardware and reboot.

3. Run Disk Cleanup or go here and download and run ATF Cleaner. Use it to remove all Temp Files, Cookies and Temp Internet Files, Java Cache and any others that you would like to remove. If you also use Opera or Firefox, also click on the cleaning options for each browser.

4. Have you defragged recently? If not, please do so. Win9x/ME users should run scandisk first.

5. If the problem is only when you connect to the Internet, have you spoken to your ISP? If not, please do so before posting a log.

6. Boot into Safe Mode and compare Safe Mode with your normal startup in Windows. Safe Mode should be slower due to more conservative settings but if it's faster, the problem is probably software related and this could include malware. See here for help on how to boot into Safe Mode if you need it.

7. Check for unnecessary startups. Use msconfig (Start > Run and type msconfig and ok. Click on the Startup Tab and uncheck any startups that are not required). You can check which programs are required to run at startup here (N = No, U = User Defined in other words maybe, Y = Yes). Just feed in the startup item and search.

Please do not post your logs in someone else's thread. Start a new thread by clicking on New Topic in the top lefthand corner of the Forum.

The latest version of Hijack This can be downloaded from the below link:

http://www.cybertechhelp.com/downloa...this-installer

degsy has written an excellent tutorial to help those who have never used Hijack This before. It shows all steps necessary to post a log on this board. Click on the link below to start the tutorial:

How to create and post a Hijack This log