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Windows 7 Problem solving for the Windows 7 Operating System. Please remember to state which edition of Windows 7 you are using - Starter, Home Basic, Home Premium, Professional, Enterprise or Ultimate.

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  #1  
Old October 19th, 2012, 04:46 PM
Steph19 Steph19 is offline
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Hello all,

I have a Dell Inspiron 1525, about 4 years old. It's been a trooper. Originally with windows vista, has been windows 7 for about 3 years. Dunno if that maters at all..

My problem: When I turn on my laptop, it doesn't fully start up and load. The desktop icons are all there - but not icons on the bottom right next to the clock, or my notepad widget thing and weather widget. I can't click on anything. My mouse moves, but clicking on icons - they don't open and I can't open icons on the bottom bar. When I hover my mouse on the bottom bar, it has that loading circle thing.

This has been happening a few days. Usually when I forcefully shut down and start back up, after a couple to a few times, it fully works to normal. But since it keeps happening, thought I should fix it.

Right now I'm writing from my iPod touch.. Dunno if I should keep trying to shut down and start up to see if I can get it to work, since it's useless right now for you?

What can I do to fix this problem?

Yesterday I ran spybot search & destroy, TFC, malwarebytes anti-malware, I have avg 2013 and spyware blaster - every scan came up clean. Well, just one found one thing and I clicked "fix problem" (I forget which program - anti-malware?) I can't open them and check to remember...


Help is very much appreciated.
Last edited by Steph19; October 19th, 2012 at 04:52 PM.
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  #2  
Old October 19th, 2012, 04:50 PM
Steph19 Steph19 is offline
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Update: I just shut down and turned back on - it is working now. But tomorrow the same thing will happen.. So still help please? At least now my laptop is functional for your requests.
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  #3  
Old October 19th, 2012, 11:19 PM
Steph19 Steph19 is offline
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So my computer automatically went to sleep since I wasn't using it, when I turned it on, I had a blue screen (I took a pic and if it's of any assistance, I could upload if wanted). It restarted automatically and did not load fully. I've been getting the blue screen more frequently lately. I forced shut down and on again twice, working at the moment.
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  #4  
Old October 20th, 2012, 10:47 PM
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AnnMarie AnnMarie is offline
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Join Date: Oct 2001
O/S: Windows Vista 32-bit
Location: New Zealand
Posts: 59,810
Hi Steph19. Yes upload the pic you took and post a link here please.

Does everything load when you boot into Safe Mode? We need to see what the malware removal program found. To do this, restart your computer and tap F8 continuously as it restarts. Choose Safe Mode from the Menu that appears.
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  #5  
Old October 21st, 2012, 04:47 PM
Steph19 Steph19 is offline
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Does that picture link work? Sorry, it's not as clear as I thought. Blue screen happened again yesterday, but didn't get my camera out in time to take a pic. I'll try for another when it happens again.

At the moment my computer is working. Not sure if you still need me to check if I can go into safe mode, but will shut down, start up in safe mode now and see.
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  #6  
Old October 21st, 2012, 05:04 PM
Steph19 Steph19 is offline
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I shut down, started in safe mode = everything loaded

But I then shut down, started normally, and everything loaded this time.
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  #7  
Old October 21st, 2012, 07:15 PM
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AnnMarie AnnMarie is offline
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Ok, what I want you to do is to check back and tell me what what was found and fixed by one of the antimalware programs you ran (as mentioned below).

Quote:
Yesterday I ran spybot search & destroy, TFC, malwarebytes anti-malware, I have avg 2013 and spyware blaster - every scan came up clean. Well, just one found one thing and I clicked "fix problem" (I forget which program - anti-malware?) I can't open them and check to remember...
It might also help if I can see some logs of what is running on your computer. Go here and download DDS to your Desktop and doubleclick on DDS.scr to run it. When the scan has finished, two logs will open. Copy and paste both reports in this topic. The logs will be reasonably large so you may have to divide them into sections and make several posts to post them.
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  #8  
Old October 22nd, 2012, 06:17 AM
Steph19 Steph19 is offline
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Spybot Search & Destroy "Check" Log


--- Report generated: 2012-10-15 13:51 ---

DoubleClick: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)



--- Spybot - Search & Destroy version: 1.6.2 (build: 20090126) ---

2009-01-26 blindman.exe (1.0.0.8)
2009-01-26 SDFiles.exe (1.6.1.7)
2009-01-26 SDMain.exe (1.0.0.6)
2009-01-26 SDShred.exe (1.0.2.5)
2009-01-26 SDUpdate.exe (1.6.0.12)
2009-01-26 SDWinSec.exe (1.0.0.12)
2009-01-26 SpybotSD.exe (1.6.2.46)
2009-01-26 TeaTimer.exe (1.6.4.26)
2012-01-24 unins000.exe (51.49.0.0)
2009-01-26 Update.exe (1.6.0.7)
2009-01-26 advcheck.dll (1.6.2.15)
2007-04-02 aports.dll (2.1.0.0)
2008-06-14 DelZip179.dll (1.79.11.1)
2009-01-26 SDHelper.dll (1.6.2.14)
2008-06-19 sqlite3.dll
2009-01-26 Tools.dll (2.1.6.10)
2009-01-16 UninsSrv.dll (1.0.0.0)
2012-01-16 Includes\Adware.sbi (*)
2012-01-17 Includes\AdwareC.sbi (*)
2010-08-13 Includes\Cookies.sbi (*)
2010-12-14 Includes\Dialer.sbi (*)
2011-11-29 Includes\DialerC.sbi (*)
2011-02-24 Includes\HeavyDuty.sbi (*)
2011-03-29 Includes\Hijackers.sbi (*)
2011-10-04 Includes\HijackersC.sbi (*)
2010-09-15 Includes\iPhone.sbi (*)
2010-12-14 Includes\Keyloggers.sbi (*)
2011-09-27 Includes\KeyloggersC.sbi (*)
2004-11-29 Includes\LSP.sbi (*)
2012-01-10 Includes\Malware.sbi (*)
2012-01-17 Includes\MalwareC.sbi (*)
2011-02-24 Includes\PUPS.sbi (*)
2011-12-27 Includes\PUPSC.sbi (*)
2010-01-25 Includes\Revision.sbi (*)
2011-02-24 Includes\Security.sbi (*)
2011-12-13 Includes\SecurityC.sbi (*)
2008-06-03 Includes\Spybots.sbi (*)
2008-06-03 Includes\SpybotsC.sbi (*)
2012-01-17 Includes\Spyware.sbi (*)
2012-01-17 Includes\SpywareC.sbi (*)
2010-03-08 Includes\Tracks.uti
2011-09-28 Includes\Trojans.sbi (*)
2012-01-16 Includes\TrojansC-02.sbi (*)
2012-01-18 Includes\TrojansC-03.sbi (*)
2012-01-18 Includes\TrojansC-04.sbi (*)
2012-01-02 Includes\TrojansC-05.sbi (*)
2012-01-17 Includes\TrojansC.sbi (*)
2008-03-04 Plugins\Chai.dll
2008-03-05 Plugins\Fennel.dll
2008-02-26 Plugins\Mate.dll
2007-12-24 Plugins\TCPIPAddress.dll
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  #9  
Old October 22nd, 2012, 06:17 AM
Steph19 Steph19 is offline
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Join Date: Mar 2006
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Location: RI
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Posts: 185
Spybot Search & Destroy "Fixed" Log


--- Report generated: 2012-10-15 23:35 ---

DoubleClick: Tracking cookie (Chrome: Chrome) (Cookie, fixed)



--- Spybot - Search & Destroy version: 1.6.2 (build: 20090126) ---

2009-01-26 blindman.exe (1.0.0.8)
2009-01-26 SDFiles.exe (1.6.1.7)
2009-01-26 SDMain.exe (1.0.0.6)
2009-01-26 SDShred.exe (1.0.2.5)
2009-01-26 SDUpdate.exe (1.6.0.12)
2009-01-26 SDWinSec.exe (1.0.0.12)
2009-01-26 SpybotSD.exe (1.6.2.46)
2009-01-26 TeaTimer.exe (1.6.4.26)
2012-01-24 unins000.exe (51.49.0.0)
2009-01-26 Update.exe (1.6.0.7)
2009-01-26 advcheck.dll (1.6.2.15)
2007-04-02 aports.dll (2.1.0.0)
2008-06-14 DelZip179.dll (1.79.11.1)
2009-01-26 SDHelper.dll (1.6.2.14)
2008-06-19 sqlite3.dll
2009-01-26 Tools.dll (2.1.6.10)
2009-01-16 UninsSrv.dll (1.0.0.0)
2012-01-16 Includes\Adware.sbi (*)
2012-01-17 Includes\AdwareC.sbi (*)
2010-08-13 Includes\Cookies.sbi (*)
2010-12-14 Includes\Dialer.sbi (*)
2011-11-29 Includes\DialerC.sbi (*)
2011-02-24 Includes\HeavyDuty.sbi (*)
2011-03-29 Includes\Hijackers.sbi (*)
2011-10-04 Includes\HijackersC.sbi (*)
2010-09-15 Includes\iPhone.sbi (*)
2010-12-14 Includes\Keyloggers.sbi (*)
2011-09-27 Includes\KeyloggersC.sbi (*)
2004-11-29 Includes\LSP.sbi (*)
2012-01-10 Includes\Malware.sbi (*)
2012-01-17 Includes\MalwareC.sbi (*)
2011-02-24 Includes\PUPS.sbi (*)
2011-12-27 Includes\PUPSC.sbi (*)
2010-01-25 Includes\Revision.sbi (*)
2011-02-24 Includes\Security.sbi (*)
2011-12-13 Includes\SecurityC.sbi (*)
2008-06-03 Includes\Spybots.sbi (*)
2008-06-03 Includes\SpybotsC.sbi (*)
2012-01-17 Includes\Spyware.sbi (*)
2012-01-17 Includes\SpywareC.sbi (*)
2010-03-08 Includes\Tracks.uti
2011-09-28 Includes\Trojans.sbi (*)
2012-01-16 Includes\TrojansC-02.sbi (*)
2012-01-18 Includes\TrojansC-03.sbi (*)
2012-01-18 Includes\TrojansC-04.sbi (*)
2012-01-02 Includes\TrojansC-05.sbi (*)
2012-01-17 Includes\TrojansC.sbi (*)
2008-03-04 Plugins\Chai.dll
2008-03-05 Plugins\Fennel.dll
2008-02-26 Plugins\Mate.dll
2007-12-24 Plugins\TCPIPAddress.dll
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  #10  
Old October 22nd, 2012, 06:18 AM
Steph19 Steph19 is offline
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Join Date: Mar 2006
O/S: MacOS
Location: RI
Age: 33
Posts: 185
DDS (Ver_2012-10-19.01) - NTFS_x86
Internet Explorer: 9.0.8112.16421
Run by Stephanie at 1:01:49 on 2012-10-22
Microsoft Windows 7 Ultimate 6.1.7601.1.1252.1.1033.18.3574.1754 [GMT -4:00]
.
AV: AVG Anti-Virus Free Edition 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG Anti-Virus Free Edition 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ================
.
C:\PROGRA~1\AVG\AVG2013\avgrsx.exe
C:\Program Files\AVG\AVG2013\avgcsrvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\System32\LEXBCES.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\System32\LEXPPS.EXE
C:\Windows\system32\aestsrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG2013\avgidsagent.exe
C:\Program Files\AVG\AVG2013\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\Windows\system32\CTsvcCDA.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\IB Updater\ExtensionUpdaterService.exe
C:\Program Files\NewTech Infosystems\Backup Now EZ\BackupNowEZSvr.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Windows\system32\STacSV.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\AVG\AVG2013\avgnsx.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\OEM02Mon.exe
C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Creative\SBAudigy\Volume Panel\VolPanlu.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\sttray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\AVG\AVG2013\avgui.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Microsoft Office\Office14\MSOSYNC.EXE
C:\Windows\System32\StikyNot.exe
C:\Program Files\Common Files\Apple\Internet Services\ubd.exe
C:\Users\Stephanie\AppData\Roaming\Spotify\Data\Sp otifyWebHelper.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Users\Stephanie\AppData\Roaming\Dropbox\bin\Dro pbox.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\SyncServer.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlug in_11_4_402_287.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlug in_11_4_402_287.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: IB Updater: {336D0C35-8A85-403a-B9D2-65C292C39087} - c:\program files\ib updater\Extension32.dll
BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} -
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office14\GROOVEEX.DLL
BHO: SSVHelper Class: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre1.6.0\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [OfficeSyncProcess] "c:\program files\microsoft office\office14\MSOSYNC.EXE"
uRun: [RESTART_STICKY_NOTES] c:\windows\system32\StikyNot.exe
uRun: [MobileDocuments] c:\program files\common files\apple\internet services\ubd.exe
uRun: [Spotify Web Helper] "c:\users\stephanie\appdata\roaming\spotify\data\S potifyWebHelper.exe"
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [OEM02Mon.exe] c:\windows\OEM02Mon.exe
mRun: [DELL Webcam Manager] "c:\program files\dell\dell webcam manager\DellWMgr.exe" /s
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [VolPanel] "c:\program files\creative\sbaudigy\volume panel\VolPanlu.exe" /r
mRun: [SigmatelSysTrayApp] c:\program files\sigmatel\c-major audio\wdm\sttray.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [BCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0\bin\jusched.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [AVG_UI] "c:\program files\avg\avg2013\avgui.exe" /TRAYONLY
mRun: [ROC_ROC_NT] "c:\program files\avg secure search\ROC_ROC_NT.exe" / /PROMPT /CMPID=ROC_NT
StartupFolder: c:\users\stepha~1\appdata\roaming\micros~1\windows \startm~1\programs\startup\dropbox.lnk - c:\users\stephanie\appdata\roaming\dropbox\bin\Dro pbox.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\sta rtup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\sta rtup\quickset.lnk - c:\program files\dell\quickset\quickset.exe
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\micros~2\office14\ONBttnIE.dll/105
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
.
INFO: HKLM has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
TCP: NameServer = 68.105.28.11 68.105.29.11 68.105.28.12
TCP: Interfaces\{B9AB5326-DD3A-4AFE-9181-F079A36DB03C} : DHCPNameServer = 68.105.28.11 68.105.29.11 68.105.28.12
TCP: Interfaces\{B9AB5326-DD3A-4AFE-9181-F079A36DB03C}\038364850333033393838373 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{B9AB5326-DD3A-4AFE-9181-F079A36DB03C}\16474777966696 : DHCPNameServer = 192.168.4.1 64.134.255.2 64.134.255.10
TCP: Interfaces\{B9AB5326-DD3A-4AFE-9181-F079A36DB03C}\2516D66416D6D27657563747 : DHCPNameServer = 68.105.28.11 68.105.29.11 68.105.28.12
TCP: Interfaces\{B9AB5326-DD3A-4AFE-9181-F079A36DB03C}\36F6D636163747 : DHCPNameServer = 192.168.1.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office14\GROOVEEX.DLL
LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\stephanie\appdata\roaming\mozilla\firefox \profiles\kvlh455d.default-1348004060074\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - plugin: c:\progra~1\micros~2\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~2\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\plugin2\npdeployJava1.dll
FF - plugin: c:\program files\java\jre6\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.10411.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
FF - plugin: c:\program files\mozilla firefox\plugins\nptgeqplugin.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPTURNMED.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\stephanie\appdata\roaming\facebook\npfbpl ugin_1_0_3.dll
FF - plugin: c:\windows\system32\adobe\director\np32dsw_1167637 .dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_4_40 2_287.dll
FF - ExtSQL: 2012-09-13 20:27; {336D0C35-8A85-403a-B9D2-65C292C39087}; c:\program files\ib updater\Firefox
FF - ExtSQL: 2012-09-18 18:37; jid0-0PGffAcVvhUBieFYkRVVc5w6lIU@jetpack; c:\users\stephanie\appdata\roaming\mozilla\firefox \profiles\kvlh455d.default-1348004060074\extensions\jid0-0PGffAcVvhUBieFYkRVVc5w6lIU@jetpack.xpi
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgi dshx.sys [2012-9-21 55008]
R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2012-9-21 177376]
R0 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2012-10-5 93536]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2012-9-14 35552]
R1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\driv ers\avgidsdriverx.sys [2012-9-13 177504]
R1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\ avgidsshimx.sys [2012-9-21 19936]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2012-10-2 159712]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2012-9-21 164832]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\AEstSrv.exe [2010-3-18 73728]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2013\avgidsagent.exe [2012-10-2 5783672]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2013\avgwdsvc.exe [2012-10-2 193568]
R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-4-28 161048]
R2 IB Updater Updater;IB Updater Updater;c:\program files\ib updater\ExtensionUpdaterService.exe [2012-9-13 188760]
R2 NTI BackupNowEZSvr;NTI BackupNowEZSvr;c:\program files\newtech infosystems\backup now ez\BackupNowEZSvr.exe [2009-9-19 45312]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2012-1-24 1153368]
R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2008-7-27 111616]
R3 netw5v32;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\netw5v32.sys [2009-6-10 4231168]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\drivers\yk62x86.sys [2009-9-28 315392]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\ v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2012-7-7 116648]
S2 lpx;Epsonbidirectionalagent;c:\windows\system32\sv chost.exe -k netsvcs [2009-7-13 20992]
S2 Secunia Update Agent;Secunia Update Agent;"c:\program files\secunia\psi\sua.exe" --start-service --> c:\program files\secunia\psi\sua.exe [?]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-2-15 158856]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPl ayerUpdateService.exe [2012-4-23 250808]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 FsUsbExDisk;FsUsbExDisk;c:\windows\system32\FsUsbE xDisk.Sys [2010-11-28 36608]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2012-7-7 116648]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files\microsoft office\office14\GROOVE.EXE [2011-6-12 31125880]
S3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files\mozilla maintenance service\maintenanceservice.exe [2012-5-3 115168]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EX E [2010-1-9 4640000]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominipor t.sys [2011-5-29 15872]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUs bFlt.sys [2011-5-29 52224]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-4-4 1343400]
.
=============== Created Last 30 ================
.
2012-10-16 04:04:40 -------- d-----w- c:\users\stephanie\appdata\local\{B44EEFF0-8871-4335-839F-797E564A096B}
2012-10-11 18:31:24 -------- d-----w- c:\users\stephanie\appdata\local\Spotify
2012-10-11 18:30:38 -------- d-----w- c:\users\stephanie\appdata\roaming\Spotify
2012-10-10 00:39:42 -------- d-----w- c:\users\stephanie\appdata\local\{899319E8-0DB7-410D-8DCE-A39A70208685}
2012-10-02 07:30:38 159712 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2012-09-29 15:07:04 -------- d-----w- c:\users\stephanie\appdata\roaming\AVG2013
2012-09-29 15:01:05 -------- d-----w- c:\users\stephanie\appdata\roaming\TuneUp Software
2012-09-29 14:58:06 -------- d-----w- c:\programdata\AVG2013
2012-09-29 14:54:04 -------- d-----w- c:\users\stephanie\appdata\local\MFAData
2012-09-29 14:54:04 -------- d-----w- c:\users\stephanie\appdata\local\Avg2013
.
==================== Find3M ====================
.
2012-10-22 05:02:07 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2012-10-09 19:46:22 73656 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-10-09 19:46:22 696760 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-09-21 07:46:06 164832 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2012-09-21 07:46:00 177376 ----a-w- c:\windows\system32\drivers\avglogx.sys
2012-09-21 07:45:54 19936 ----a-w- c:\windows\system32\drivers\avgidsshimx.sys
2012-09-21 07:45:52 55008 ----a-w- c:\windows\system32\drivers\avgidshx.sys
2012-09-14 07:05:20 35552 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
2012-09-13 07:11:20 177504 ----a-w- c:\windows\system32\drivers\avgidsdriverx.sys
2012-09-07 21:04:46 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-08-21 17:01:22 26840 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2012-08-21 17:01:22 106928 ----a-w- c:\windows\system32\GEARAspi.dll
.
============= FINISH: 1:08:01.58 ===============
Reply With Quote
  #11  
Old October 22nd, 2012, 06:18 AM
Steph19 Steph19 is offline
Senior Member
  
Join Date: Mar 2006
O/S: MacOS
Location: RI
Age: 33
Posts: 185
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-10-19.01)
.
Microsoft Windows 7 Ultimate
Boot Device: \Device\HarddiskVolume3
Install Date: 10/26/2009 11:37:38 PM
System Uptime: 10/21/2012 3:10:09 PM (10 hours ago)
.
Motherboard: Dell Inc. | | 0U990C
Processor: Intel(R) Core(TM)2 Duo CPU T8300 @ 2.40GHz | Microprocessor | 2401/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 220 GiB total, 142.351 GiB free.
D: is FIXED (NTFS) - 10 GiB total, 4.905 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP578: 10/19/2012 12:19:17 AM - Windows Update
RP579: 10/20/2012 12:14:48 AM - Windows Update
RP580: 10/21/2012 11:46:15 AM - Windows Update
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9.5.2
Adobe Shockwave Player 11.6
Advanced Audio FX Engine
Advanced Video FX Engine
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AVG 2013
Banctec Service Agreement
Bonjour
Conexant HDA D330 MDC V.92 Modem
Creative MediaSource 5
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell-eBay
Dell DataSafe Online
Dell Dock
Dell Getting Started Guide
Dell Touchpad
Dell Webcam Center
Dell Webcam Manager
Digital Line Detect
dj_sf_software
Download Updater (AOL LLC)
Dropbox
EarthLink Setup Files
EDocs
Facebook Plug-In
FirstRowSportApp
Google Chrome
Google Earth Plug-in
Google Update Helper
GoToAssist 8.0.0.514
IB Updater 2.0.0.506
iCloud
Intel(R) Graphics Media Accelerator Driver
Intel(R) PROSet/Wireless Software
Intel(R) TV Wizard
Intel® Matrix Storage Manager
iTunes
Java Auto Updater
Java(TM) 6 Update 31
Java(TM) SE Runtime Environment 6
Laptop Integrated Webcam Driver (1.04.01.1011)
Live! Cam Avatar Creator
Live! Cam Avatar v1.0
Malwarebytes Anti-Malware version 1.65.0.1400
mCore
MediaDirect
mHelp
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
mMHouse
MobileMe Control Panel
Modem Diagnostic Tool
Mozilla Firefox 16.0.1 (x86 en-US)
Mozilla Maintenance Service
mPfMgr
MSVCRT
mWMI
NetWaiting
NTI Backup Now EZ
OGA Notifier 2.0.0048.0
OutlookAddinSetup
QuickSet
QuickTime
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
SAMSUNG USB Driver for Mobile Phones
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft Excel 2010 (KB2597166) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598039) 32-Bit Edition
Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition
Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)
Security Update for Microsoft Visio Viewer 2010 (KB2597981) 32-Bit Edition
SigmaTel Audio
Skype Click to Call
Skype™ 5.8
Sound Blaster Audigy ADVANCED MB
Spotify
Spybot - Search & Destroy
SpywareBlaster 4.2
swMSM
TBS WMP Plug-in
UnloadSupport
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553092)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553385) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597091) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Media Player Firefox Plugin
.
==== Event Viewer Messages From Past Week ========
.
10/22/2012 12:36:02 AM, Error: Service Control Manager [7023] - The Peer Name Resolution Protocol service terminated with the following error: %%-2140993535
10/22/2012 12:36:02 AM, Error: Service Control Manager [7001] - The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: %%-2140993535
10/22/2012 12:36:02 AM, Error: Microsoft-Windows-PNRPSvc [102] - The Peer Name Resolution Protocol cloud did not start because the creation of the default identity failed with error code: 0x80630801.
10/21/2012 11:56:01 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the eventlog service.
10/21/2012 11:55:37 AM, Error: Service Control Manager [7022] - The AVGIDSAgent service hung on starting.
10/21/2012 11:53:59 AM, Error: Service Control Manager [7023] - The Centennialiptransferagent service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:49 AM, Error: Service Control Manager [7023] - The USB11LDR service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:48 AM, Error: Service Control Manager [7023] - The Vncmirror service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:48 AM, Error: Service Control Manager [7023] - The Vmsprog service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:48 AM, Error: Service Control Manager [7023] - The Sunkfiltp service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:48 AM, Error: Service Control Manager [7023] - The Se2Dnd5 service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:48 AM, Error: Service Control Manager [7023] - The Rtl8187Se service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:48 AM, Error: Service Control Manager [7023] - The Lvprcsrv service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:48 AM, Error: Service Control Manager [7023] - The DCamUSBMke service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:48 AM, Error: Service Control Manager [7023] - The C34nb4c5 service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:48 AM, Error: Service Control Manager [7023] - The Avgems service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:48 AM, Error: Service Control Manager [7023] - The AtiHdmiService service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:48 AM, Error: Service Control Manager [7023] - The Aclient service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:48 AM, Error: Service Control Manager [7006] - The ScRegSetValueExW call failed for FailureActions with the following error: Access is denied.
10/21/2012 11:53:47 AM, Error: Service Control Manager [7023] - The Wtwservice service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:47 AM, Error: Service Control Manager [7023] - The Vwlogger service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:47 AM, Error: Service Control Manager [7023] - The Syntp service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:47 AM, Error: Service Control Manager [7023] - The Sqlagent$soshome22 service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:47 AM, Error: Service Control Manager [7023] - The Sonicwall_netextender service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:47 AM, Error: Service Control Manager [7023] - The SetupSys service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:47 AM, Error: Service Control Manager [7023] - The Servidor service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:47 AM, Error: Service Control Manager [7023] - The Ser2pl service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:47 AM, Error: Service Control Manager [7023] - The S217unic service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:47 AM, Error: Service Control Manager [7023] - The RushTopDevice service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:47 AM, Error: Service Control Manager [7023] - The Palmusbd service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:47 AM, Error: Service Control Manager [7023] - The Orbmediaservice service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:47 AM, Error: Service Control Manager [7023] - The Nvmpu401 service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:47 AM, Error: Service Control Manager [7023] - The NTSIM service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:47 AM, Error: Service Control Manager [7023] - The NSNDIS5 service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:47 AM, Error: Service Control Manager [7023] - The Npapimon service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:47 AM, Error: Service Control Manager [7023] - The Nmwcdcj service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:47 AM, Error: Service Control Manager [7023] - The Nimxdfk service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:47 AM, Error: Service Control Manager [7023] - The Nidomainservice service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:47 AM, Error: Service Control Manager [7023] - The L8042Kbd service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:47 AM, Error: Service Control Manager [7023] - The Gemserv service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:47 AM, Error: Service Control Manager [7023] - The Fasttrackinstallerservice service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:47 AM, Error: Service Control Manager [7023] - The EU3_USB service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:47 AM, Error: Service Control Manager [7023] - The Erecoveryservice service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:47 AM, Error: Service Control Manager [7023] - The Epstnt01 service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:47 AM, Error: Service Control Manager [7023] - The Epsonbidirectionalagent service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:47 AM, Error: Service Control Manager [7023] - The Ctusfsyn service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:47 AM, Error: Service Control Manager [7023] - The CT20XUT.DLL service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:47 AM, Error: Service Control Manager [7023] - The CDRPDACC service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:47 AM, Error: Service Control Manager [7023] - The Bdfdll service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:47 AM, Error: Service Control Manager [7023] - The ATIVTUTW service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:47 AM, Error: Service Control Manager [7000] - The SupportSoft Sprocket Service (dellsupportcenter) service failed to start due to the following error: The system cannot find the file specified.
10/21/2012 11:53:47 AM, Error: Service Control Manager [7000] - The Secunia Update Agent service failed to start due to the following error: The system cannot find the file specified.
10/21/2012 11:53:46 AM, Error: Service Control Manager [7023] - The Ziptoa service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:46 AM, Error: Service Control Manager [7023] - The Vzfw service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:46 AM, Error: Service Control Manager [7023] - The SI3112 service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:46 AM, Error: Service Control Manager [7023] - The Rdnaoflsvc service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:46 AM, Error: Service Control Manager [7023] - The Niorbk service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:46 AM, Error: Service Control Manager [7023] - The FET5X86V service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:43 AM, Error: Service Control Manager [7023] - The Tavsvc service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:43 AM, Error: Service Control Manager [7023] - The Sshrmd service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:43 AM, Error: Service Control Manager [7023] - The SPLITCAM service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:43 AM, Error: Service Control Manager [7023] - The Se45mgmt service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:43 AM, Error: Service Control Manager [7023] - The Retinaengine service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:43 AM, Error: Service Control Manager [7023] - The PhilCam8116 service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:43 AM, Error: Service Control Manager [7023] - The Pccsmcfd service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:43 AM, Error: Service Control Manager [7023] - The NWSAP service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:43 AM, Error: Service Control Manager [7023] - The Merakcontrol service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:43 AM, Error: Service Control Manager [7023] - The Lxrjd31s service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:43 AM, Error: Service Control Manager [7023] - The Iaimtv0 service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:43 AM, Error: Service Control Manager [7023] - The Hpzipr12 service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:43 AM, Error: Service Control Manager [7023] - The ESDCR service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:43 AM, Error: Service Control Manager [7023] - The DNE service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:43 AM, Error: Service Control Manager [7023] - The CTAudSvcService service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:43 AM, Error: Service Control Manager [7023] - The Atimpab service terminated with the following error: The specified module could not be found.
10/21/2012 11:53:43 AM, Error: Service Control Manager [7023] - The Anydvd service terminated with the following error: The specified module could not be found.
10/21/2012 11:50:01 AM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
10/21/2012 11:50:01 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
10/21/2012 11:50:01 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
10/21/2012 11:49:58 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
10/21/2012 11:49:58 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
10/21/2012 11:49:55 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
10/21/2012 11:49:47 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
10/21/2012 11:49:37 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD AVGIDSDriver AVGIDSShim Avgldx86 Avgtdix CSC DfsC discache NetBIOS NetBT nsiproxy Psched rdbss spldr tdx Wanarpv6 WfpLwf ws2ifsl
10/21/2012 11:49:36 AM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
10/21/2012 11:49:36 AM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
10/21/2012 11:49:36 AM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
10/21/2012 11:49:36 AM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
10/21/2012 11:49:36 AM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
10/21/2012 11:49:36 AM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
10/21/2012 11:49:36 AM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
10/21/2012 11:49:36 AM, Error: Service Control Manager [7001] - The Network Connections service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
10/21/2012 11:49:36 AM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
10/21/2012 11:49:36 AM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
10/21/2012 11:49:36 AM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
10/21/2012 11:49:36 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
10/21/2012 11:49:36 AM, Error: Service Control Manager [7001] - The AVGIDSAgent service depends on the AVGIDSDriver service which failed to start because of the following error: A device attached to the system is not functioning.
10/20/2012 10:53:42 AM, Error: Service Control Manager [7000] - The SBSD Security Center Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
10/20/2012 10:53:16 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the SBSD Security Center Service service to connect.
10/20/2012 10:50:02 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Live ID Sign-in Assistant service to connect.
10/19/2012 6:08:07 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SstpSvc service.
10/19/2012 6:08:07 PM, Error: Service Control Manager [7000] - The Secure Socket Tunneling Protocol Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
10/19/2012 6:07:37 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SSDPSRV service.
10/19/2012 6:07:37 PM, Error: Service Control Manager [7000] - The SSDP Discovery service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
10/18/2012 4:09:48 PM, Error: volsnap [14] - The shadow copies of volume C: were aborted because of an IO failure on volume C:.
10/18/2012 12:59:33 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SENS service.
10/18/2012 12:59:03 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the DockLoginService service.
10/18/2012 12:58:33 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Dnscache service.
10/18/2012 12:58:03 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Spooler service.
10/18/2012 12:57:32 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the BFE service.
10/18/2012 12:57:02 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the LanmanWorkstation service.
10/18/2012 12:56:02 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Apple Mobile Device service.
10/18/2012 12:51:01 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the avgwd service.
10/18/2012 12:43:59 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Bonjour Service service.
10/18/2012 12:43:29 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the IKEEXT service.
10/18/2012 12:42:58 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the FDResPub service.
10/18/2012 12:41:58 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the upnphost service.
10/18/2012 12:38:14 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Winmgmt service.
10/18/2012 12:37:44 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the webdriveservice service.
10/18/2012 12:37:14 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the wanusb service.
10/18/2012 12:36:44 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the wanatw service.
10/18/2012 1:14:04 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Wlansvc service.
10/18/2012 1:11:14 PM, Error: Service Control Manager [7001] - The SBSD Security Center Service service depends on the Security Center service which failed to start because of the following error: The dependency service or group failed to start.
10/18/2012 1:11:14 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Windows Management Instrumentation service which failed to start because of the following error: The service did not respond to the start or control request in a timely fashion.
10/18/2012 1:11:14 PM, Error: Service Control Manager [7001] - The Internet Connection Sharing (ICS) service depends on the Windows Management Instrumentation service which failed to start because of the following error: The service did not respond to the start or control request in a timely fashion.
10/18/2012 1:11:00 PM, Error: Service Control Manager [7001] - The Security Center service depends on the Windows Management Instrumentation service which failed to start because of the following error: The service did not respond to the start or control request in a timely fashion.
10/18/2012 1:11:00 PM, Error: Service Control Manager [7000] - The Windows Live ID Sign-in Assistant service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
10/18/2012 1:10:47 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SysMain service.
10/18/2012 1:10:17 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the StiSvc service.
10/18/2012 1:09:47 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the RpcSs service.
10/18/2012 1:09:17 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the STacSV service.
10/18/2012 1:08:47 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
10/17/2012 10:15:12 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the wlidsvc service.
10/15/2012 9:59:51 AM, Error: Service Control Manager [7001] - The Internet Connection Sharing (ICS) service depends on the Remote Access Connection Manager service which failed to start because of the following error: After starting, the service hung in a start-pending state.
10/15/2012 9:59:50 AM, Error: Service Control Manager [7022] - The Remote Access Connection Manager service hung on starting.
10/15/2012 8:49:33 AM, Error: Service Control Manager [7000] - The SigmaTel Audio Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
10/15/2012 10:45:31 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the NTI BackupNowEZSvr service to connect.
10/15/2012 10:45:31 AM, Error: Service Control Manager [7000] - The NTI BackupNowEZSvr service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
10/15/2012 1:24:20 PM, Error: Service Control Manager [7034] - The Dock Login Service service terminated unexpectedly. It has done this 1 time(s).
.
==== End Of File ===========================
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  #12  
Old October 22nd, 2012, 06:57 AM
AnnMarie's Avatar
AnnMarie AnnMarie is offline
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Join Date: Oct 2001
O/S: Windows Vista 32-bit
Location: New Zealand
Posts: 59,810
The Spybot log didnt show any recent issues however DDS does show some junk installed. Not enough to cause your problems though.

Looking at the issues in Event Viewer, I suspect AVG and/or Spybot are the cause of your problems. AVG is the number one pick however Spybot is running a close second.

My recommendation is you uninstall both (reboot after each uninstall) and install Microsoft Security Essentials for now. You can always replace it if you are not happy with it but I dont think it's a good idea to leave you unprotected.
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  #13  
Old October 22nd, 2012, 04:30 PM
Steph19 Steph19 is offline
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Join Date: Mar 2006
O/S: MacOS
Location: RI
Age: 33
Posts: 185
Ok, I have uninstalled AVG and Spybot, installed Microsoft Security Essentials. I also did a "quick scan" and it came up clean.

I'll see how my computer boots up tomorrow morning and let you know if it loads correctly. This morning it hadn't - took me a few force shut downs and start ups to get it working (before the uninstalls).

Hopefully that's what has been causing the issues. We'll see, I guess.

Thanks, AnnMarie. You've always been a great help. Much appreciated!
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  #14  
Old October 22nd, 2012, 11:02 PM
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AnnMarie AnnMarie is offline
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Join Date: Oct 2001
O/S: Windows Vista 32-bit
Location: New Zealand
Posts: 59,810
You are welcome Steph. Post back in a few days and let us know how your computer is performing or earlier if you still have problems.
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  #15  
Old October 31st, 2012, 03:10 PM
Steph19 Steph19 is offline
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Join Date: Mar 2006
O/S: MacOS
Location: RI
Age: 33
Posts: 185
Computer has been running normally and well!
Again, thanks for the help.

Happy Halloween!
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