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  #1  
Old June 15th, 2020, 01:07 PM
patsyscloud patsyscloud is offline
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Messenger download error504

HI I HAD TO RESET MY TABLET SAMSUNG TAB4 GALAXY. I HAVE BEEN DOWNLOADING APPS. I'M HAVING A PROBLEM WITH MESSENGER. IT DOWNLOADS BUT WON'T INSTALL. I TRIED EVERYTHING IT SUGGESTS DIDN'T WORK. ALSO ERROR KEEPS POPPING UP #504.
CAN YOU HELP WITH THIS.

THANK YOU
PAT
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  #2  
Old June 16th, 2020, 12:38 AM
Ned Seagoon's Avatar
Ned Seagoon Ned Seagoon is offline
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Error 504 is a Gateway timeout error, ie the two ends are not talking to each other fast enough.

Sounds like you are only downloaded part of app that you are installing and a timeout is occurring when it goes looking for the rest.

I'd be trying to install it from a different site, if I could find one.
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  #3  
Old June 16th, 2020, 02:07 PM
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Jintan Jintan is offline
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Googling hits a lot of fix ideas.

Go to Settings >> Apps >> All >> Tap on “Google Play Store”
Tap “Force Stop” and “Clear Data”
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  #4  
Old June 16th, 2020, 02:34 PM
patsyscloud patsyscloud is offline
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Quote:
Originally Posted by Jintan View Post
Googling hits a lot of fix ideas.

Go to Settings >> Apps >> All >> Tap on “Google Play Store”
Tap “Force Stop” and “Clear Data”
Hi I did what you said, it didn't work. It won't install.

Thank you
Pat
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  #5  
Old June 16th, 2020, 02:35 PM
patsyscloud patsyscloud is offline
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Quote:
Originally Posted by Ned Seagoon View Post
Error 504 is a Gateway timeout error, ie the two ends are not talking to each other fast enough.

Sounds like you are only downloaded part of app that you are installing and a timeout is occurring when it goes looking for the rest.

I'd be trying to install it from a different site, if I could find one.
Hi, can you suggest what site I can download it from?

Thankyou
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  #6  
Old June 16th, 2020, 02:55 PM
patsyscloud patsyscloud is offline
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Originally Posted by patsyscloud View Post
Hi, can you suggest what site I can download it from?

Thankyou
I tried to find a site to download. I need a safe site. I keep getting this coming up Tiktoc

Thankyou
pat
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  #7  
Old June 17th, 2020, 03:56 PM
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Ned Seagoon Ned Seagoon is offline
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Sorry Patsy but I don't use it, however I've previously obtained good downloads from Tom's Guide, try https://downloads.tomsguide.com/Face...301-41550.html
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  #8  
Old June 17th, 2020, 07:31 PM
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Jintan Jintan is offline
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And here is another bunch of fix ideas.
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  #9  
Old June 18th, 2020, 04:39 PM
patsyscloud patsyscloud is offline
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Quote:
Originally Posted by Ned Seagoon View Post
Sorry Patsy but I don't use it, however I've previously obtained good downloads from Tom's Guide, try https://downloads.tomsguide.com/Face...301-41550.html
I did what you said when I press install this comes up. This app will be installed on your device soon. I don't get it. Never ever had this problem downloading messenger before. It installed on my phone no problem.

Thankyou
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  #10  
Old June 18th, 2020, 04:41 PM
patsyscloud patsyscloud is offline
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Originally Posted by Jintan View Post
And here is another bunch of fix ideas.
Hi I would love to donate a small amount. I'm 67 I have to live on a budget. So how do I send you a donation?

Thankyou
pat
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  #11  
Old June 18th, 2020, 04:49 PM
patsyscloud patsyscloud is offline
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Originally Posted by patsyscloud View Post
I did what you said when I press install this comes up. This app will be installed on your device soon. I don't get it. Never ever had this problem downloading messenger before. It installed on my phone no problem.

Thankyou
I took my SD card out should I put it back?

Thankyou
pat
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  #12  
Old June 18th, 2020, 06:13 PM
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Jintan Jintan is offline
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All volunteer here. So no donations. Did you get the problem solved? If so, of course you can put it back in your SD card.
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  #13  
Old June 19th, 2020, 10:41 PM
patsyscloud patsyscloud is offline
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No not solved
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  #14  
Old June 20th, 2020, 04:32 PM
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Jintan Jintan is offline
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I have to ask. Did you try that tip where you put the tablet into airplane mode, then shut it off? I'm assuming that resets the internet connections.
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