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Old April 3rd, 2009, 11:45 AM
da_moma's Avatar
da_moma da_moma is offline
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Question Help Please 2 Problems

Hi I have two issues.

1) I have one external dvd player burner works fine.
2 Internal dvd/cd players - writers do not work.

They worked fine before Wednesday, we went to watch a dvd and could not play the dvd on either of the internals. When you go to the drive with a DVD in the player it shows nothing in there. They also will not burn dvds now only cds, I know this because I needed to burn a data dvd disk and it only showed cd.

For the life of me I can not install netframework 3.5 I have tried and tried and I have researched this and tried to fix it but cannot so far.

If anyone can or would please help me fix these issues I would greatly appreciate it.

Thank You
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  #2  
Old April 3rd, 2009, 05:05 PM
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w1che w1che is offline
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For you DVD/CD drives. Read the direction, download & run this small file.. http://www.dougknox.com/xp/scripts_d...cd_dvd_fix.htm

For net framework 3.5 make sure you have all of the lower versions installed & try turning off your A/V while installing it.. Don't forget to reboot to turn your A/V back on..
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  #3  
Old April 3rd, 2009, 07:10 PM
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da_moma da_moma is offline
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Hi w1che,

If ok can we work on one thing at a time?
I did as you said for the dvd/cd drives, I now am showing DVD/CD-RW Drive for both and they still do not play a dvd.

So we are one step ahead, I did this through administrator rebooted.
I also reinstalled my win dvd 4 cd

Any other ideas on it?

Thank You

Quote:
Originally Posted by w1che View Post
For you DVD/CD drives. Read the direction, download & run this small file.. http://www.dougknox.com/xp/scripts_d...cd_dvd_fix.htm
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  #4  
Old April 4th, 2009, 12:17 AM
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w1che w1che is offline
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What program are you trying to play DVD's with? In windows explorer can you see the disk in the drives? Can you play CD's?
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  #5  
Old April 16th, 2009, 04:21 AM
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da_moma da_moma is offline
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Hi w1che, I had an emergency in home that took me offline for a few days sorry about that.

Please see my answers to your questions below.

1) What program are you trying to play DVD's with?


WinDVD4 - Windows media player - Real Player

2) In windows explorer can you see the disk in the drives?

I cannot see a DVD in the drive only CDs are seen.

3) Can you play CD's?

Yes I can access any data cds and also play music cds in them.

Thanks for your help and again I am sorry I was off line for a while.

On the other NetFramework issue I have found out I have up to 2.0 but am unable to get the 3.0 to install.
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  #6  
Old April 16th, 2009, 10:39 AM
Jonhy Jonhy is offline
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try to do this once
http://support.microsoft.com/kb/314060
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  #7  
Old April 16th, 2009, 10:13 PM
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da_moma da_moma is offline
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Hi Jonhy,
I just tried that rebooted still the same thing

Thanks for trying to help.
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