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  #1  
Old August 3rd, 2023, 03:12 AM
Jerry56 Jerry56 is offline
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Join Date: Jul 2007
Posts: 1,119
Thumbs up Restore Point

In window 11 my office 2021 was deleted by accident ,now I am trying to restore it but running system restore I am getting error message "System could not access a file probably because an antivirus is running temporary disable antivirus and try again it also show error 0x80070005.
The anti virus I have is window defender.and I don't know how to disable it.
Please advise how best to restore my office 2021.
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  #2  
Old August 3rd, 2023, 01:12 PM
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Ned Seagoon Ned Seagoon is offline
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Join Date: Jun 2004
O/S: Windows 10 Home
Location: Sunshine Coast, Australia
Age: 80
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To disable the AV click Start, scroll to Windows Security, click it, select Virus and Threat protection, click Manage Settings, turn Real Time Protection Off.

Try your restore again, good luck.
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  #3  
Old August 4th, 2023, 04:53 AM
Jerry56 Jerry56 is offline
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Thank you
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  #4  
Old August 12th, 2023, 06:42 PM
Jerry56 Jerry56 is offline
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Now that I restore my pc and try to open microsoft office (Word) its asking for product key. I don't have a product key microsoft office 2021 came install in the pc , Please advise how to get microsoft office to work.?
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  #5  
Old August 14th, 2023, 11:45 PM
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Murf Murf is offline
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Join Date: Oct 2001
O/S: Windows XP Pro
Posts: 17,424
Try this script:

https://www.winpasskey.com/how-to-fi...ation/#method2
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