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Windows 7 Problem solving for the Windows 7 Operating System. Please remember to state which edition of Windows 7 you are using - Starter, Home Basic, Home Premium, Professional, Enterprise or Ultimate. |
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#1
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Hi all, new to this and not overly great on the technical side of things, BUT.... not sure what I have done recently but run my mcafee FULL SCAN and it keeps stopping at 74/75% on searching comctl32.dll
I have been in touch with mcafee and they have suggested things, to no avail. I have also done system restore and that hasn't changed anything either, so not sure what else to try - could it be that the comctl32.dll has been removed which is why the scan keeps stopping on that part? any idiots guided help would be appreciated ![]() |
#2
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Welcome to CTH
This problem could be caused because you have installed a program which has its own, older version of comctl32.dll which is not compatible with Windows 7, and has replaced the version in the Windows folder. If you have 32-bit windows, there will be only one at C:\Windows\System32. If you have 64-bit windows, there will be an additional one at C:\Windows\SysWOW64. Was this an upgrade from a previous version of windows? Did it just start after the upgrade? or the problem just started on its own? |
#3
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Just looked and I do have both the 32 and 64 in windows system, think it may have started since doing updates, not 100% sure. I am thinking of re-installing Windows 7 again, do you think this would help? Many thanks for your help so far. Caraline
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