Keyboard Types Wrong Letters

[cyber2105]

Hello- After repairing my screen, Averatec returned my 5110P.Upon
return it has a keyboard problem. Averatec tells me that even though
the warranty ran out while in thier possession they cannot help me.

Here is the problem-

u types j
\ types nothing
d types x
f types nothing
g types v
j types u
x types f
v types g

Here are my attempted fixes-

1. NUM lock is off
2. HKEY_USERS/Default/Control panel/Keyboard has proper values
3. Updated drivers
4. Deleted/reinstalled drivers
5. Completly reinstalled OS (xp Pro) with start up disks

My Keyboard properties reads:

Japanese PS/2 Keyboard (106/109 Key)
Device type: Keyboards
Manufacturer: (Standard Keyboards)
Location: Plugged into Keyboard

If I go to Start/All Programs/Accessories/Accessibility/On-Screen
Keyboard, the on-screen keyboard types properly

The physical keyboard types the same whether in DOS or windows

I don't have an external keyboard, so I haven't tried that yet.

I believe the "Japanese" refers to manufacturer and not Language
because, I belive I have seen that keyboard for sale in systems that
are targeting english consumers.

I would greatly appreciate any suggestions. Thanks much,
Brandon

[dj_alien]

you need to change the japanese to english or standard 101 keyboard.

[cyber2105]

So they changed my keyboard? Why would the "f" not do anything.

[cyber2105]

If I changed my input language and keyboard language to match then that should tell me if the keyboard is physically broken, right?