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Windows XP Problem solving for the Windows XP Operating System

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  #1  
Old February 9th, 2007, 05:50 PM
iansaj iansaj is offline
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Join Date: Jan 2006
O/S: Windows XP Home
Posts: 57
Blue Screen Error GBFSHOOK.SYS
I have been getting a blue screen error on and of for a while now and the computer needs to be shutdown. It has been quite frequent in the last week and has just happened again. It said this file caused the error;

GBFSHOOK.SYS with PAGE_FAULT IN_NONPAGED_AREA

I believe this file is part of the Norton GoBack software which I use?

Anyone have any ideas as to what maybe the problem?
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  #2  
Old February 10th, 2007, 03:50 AM
gimpy530 gimpy530 is offline
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O/S: Windows Vista 64-bit
Location: Pittsburgh, PA
Age: 36
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Are GoBack and any other norton software on your computer updated versions? Try uninstalling and reinstalling them
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  #3  
Old February 10th, 2007, 08:13 PM
iansaj iansaj is offline
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Join Date: Jan 2006
O/S: Windows XP Home
Posts: 57
It's version 3.0 and I tried updating yesterday but there are no longer updates available for this version. I'm gonna uninstall and see what happens now! It maybe now that it is not sufficiently compatible with XP + SP2? May try and get advice from Symantec.

Thanks for responding, always appreciated.
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