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Windows 10 Problem solving for the Windows 10 Operating System. |
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#1
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Windows 10 freezing for 2-3 mins then resuming
Hi guys,
My computer is quite old, however, my upgrade to windows 7 32 bit to Windows 10 64bit went okay (Apart from significant sound corruption, but that happened in Windows 7 too). My machine is still good and I want to make the most of it as a good Word processing/internet machine. The model details are in my signature and the problem is the machine freezes then resumes periodically. It only lasts for 2-3 minutes before returning to normal. Online searches suggest it could be a memory problem. To note, my system says it is only utilising 3 gig of the available 4 GB available. I thought that issue would be resolved by upgrading to Windows 10, but apparently not. One solution might be to dual boot windows 7 - I have not done this before. I have Windows 7 32 bit CD's sent from an ASUS update from Windows Vista. Any guidance might be useful and I may run MEMTEST to check my ram. Cheers Craig |
#2
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after you upgraded to win10, did you go to the computer manufacturers website, download then install their win10 drivers?
one thing about your ram, the difference could be used by your video card since what it uses would not be available for computer usage. you would not be able to dualboot with the win7 you mentioned, it was used to justify the upgrade to win10 so per microsofts license, it would be NOT be genuine if you installed. if your computer originally came with vista, you could be pushing it with win10, what is the full model number of the computer. you only gave a series if it is the same one in your signature. |
#3
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I'm confused. Is the hardware 32 bit or is it 64 bit?
A 64 bit operating system requires 64 bit hardware, if your computer is equipped with 32 bit hardware, you must install a 32 bit operating system. |
#4
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Hi, well from what I discovered the cpu does support 64 bit. Now for what it's worth there are many opinions on upgrading, a lot say the cpu will not support win 10, this is usually wrong, when MS developed 10 it was midful of the mobile market so it was made efficent, this benefits lower end systems and this of course includes earlier cpu's. If your unit ran Vista it will run win 10.
The downside is Ram, win 10 takes account of how cheap it is and wants to use it, so 4 gb is the minimum you would want to have on a 64 bit. The next is HDD win 10 prefers a SSD and if an older HDD it should be SATA and run at 7500+. I note in both areas you are deficient.. adding 4 gb ram and an SSD would make your unit run very well. Win 10 can be tweaked, many apps can be uninstalled, and most of the resource hogging telemetry can be removed. However to do this properly does require expert knowledge, and should not be attempted by non qualified users. We can have a good look at your system. Go to search and type command prompt, right click on the returned command prompt and select "run as administrator", agree if UAC prompts you. An elevated cmd prompt will open. Copy the below text (highlighted in red for you) then right click and paste into the cmd prompt window. echo > 0 & systeminfo | find /V /I "hotfix" | find /V "KB" >> 0 & WMIC /Node:localhost /Namespace:\\root\SecurityCenter2 Path AntiVirusProduct Get displayName /format:list >> 0 & wmic PATH Win32_VideoController GET Description,PNPDeviceID /format:list >> 0 & tasklist /v >> 0 & net start >> 0 & echo >> 0 & notepad 0 Press enter, a notepad will open with a lot of data, please Attach this to your next reply. |
#5
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The hardware is x64 (I did the upgrade check). Windows 10 Drivers are not available and only up to Windows 7. I think this sucks because ASUS should make sure any hardware that could run Windows 10 should have updated drivers.
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#6
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Here is all the data
ECHO is on. Host Name: DESKTOP-LODT1H9 OS Name: Microsoft Windows 10 Home OS Version: 10.0.14393 N/A Build 14393 OS Manufacturer: Microsoft Corporation OS Configuration: Standalone Workstation OS Build Type: Multiprocessor Free Registered Owner: craigwheway@hotmail.com Registered Organization: Product ID: 00326-10000-00000-AA094 Original Install Date: 05/06/2017, 22:30:24 System Boot Time: 28/06/2017, 04:06:02 System Manufacturer: ASUSTeK Computer Inc. System Model: N70SV System Type: x64-based PC Processor(s): 1 Processor(s) Installed. [01]: Intel64 Family 6 Model 23 Stepping 10 GenuineIntel ~2533 Mhz BIOS Version: American Megatrends Inc. 205 , 19/03/2009 Windows Directory: C:\WINDOWS System Directory: C:\WINDOWS\system32 Boot Device: \Device\HarddiskVolume5 System Locale: en-gb;English (United Kingdom) Input Locale: en-gb;English (United Kingdom) Time Zone: (UTC+07:00) Bangkok, Hanoi, Jakarta Total Physical Memory: 3,071 MB Available Physical Memory: 637 MB Virtual Memory: Max Size: 5,746 MB Virtual Memory: Available: 2,137 MB Virtual Memory: In Use: 3,609 MB Page File Location(s): C:\pagefile.sys Domain: WORKGROUP Logon Server: \\DESKTOP-LODT1H9 Network Card(s): 4 NIC(s) Installed. [01]: SiS191 Ethernet Controller Connection Name: Ethernet Status: Media disconnected [02]: Qualcomm Atheros AR928X Wireless Network Adapter Connection Name: WiFi DHCP Enabled: Yes DHCP Server: 192.168.2.1 IP address(es) [01]: 192.168.2.4 [02]: fe80::204b:786c:464f:69af [03]: Bluetooth Device (Personal Area Network) Connection Name: Bluetooth Network Connection Status: Media disconnected [04]: TAP-Windows Adapter V9 Connection Name: Ethernet 2 DHCP Enabled: Yes DHCP Server: 10.129.20.249 IP address(es) [01]: 10.129.20.250 Hyper-V Requirements: VM Monitor Mode Extensions: Yes Virtualization Enabled In Firmware: Yes Second Level Address Translation: No Data Execution Prevention Available: Yes d i s p l a y N a m e = T h r e a t T r a c k S e c u r i t y V I P R E d i s p l a y N a m e = W i n d o w s D e f e n d e r D e s c r i p t i o n = N V I D I A G e F o r c e G T 1 3 0 M P N P D e v i c e I D = P C I \ V E N _ 1 0 D E & a m p ; D E V _ 0 6 5 2 & a m p ; S U B S Y S _ 2 0 2 5 1 0 4 3 & a m p ; R E V _ A 1 \ 4 & a m p ; 1 0 7 F 6 4 8 & a m p ; 0 & a m p ; 0 0 0 8 Image Name PID Session Name Session# Mem Usage Status User Name CPU Time Window Title ========================= ======== ================ =========== ============ =============== ================================================== ============ ================================================== ====================== System Idle Process 0 Services 0 4 K Unknown NT AUTHORITY\SYSTEM 62:52:13 N/A System 4 Services 0 11,144 K Unknown N/A 1:15:02 N/A smss.exe 356 Services 0 984 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A csrss.exe 532 Services 0 4,784 K Unknown NT AUTHORITY\SYSTEM 0:00:10 N/A wininit.exe 620 Services 0 4,516 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A services.exe 684 Services 0 7,428 K Unknown NT AUTHORITY\SYSTEM 0:00:30 N/A lsass.exe 692 Services 0 12,732 K Unknown NT AUTHORITY\SYSTEM 0:03:08 N/A svchost.exe 836 Services 0 23,284 K Unknown NT AUTHORITY\SYSTEM 0:01:32 N/A svchost.exe 900 Services 0 13,260 K Unknown NT AUTHORITY\NETWORK SERVICE 0:02:32 N/A svchost.exe 472 Services 0 45,456 K Unknown NT AUTHORITY\SYSTEM 0:05:47 N/A svchost.exe 492 Services 0 22,736 K Unknown NT AUTHORITY\LOCAL SERVICE 0:01:03 N/A svchost.exe 804 Services 0 24,448 K Unknown NT AUTHORITY\LOCAL SERVICE 0:01:19 N/A svchost.exe 880 Services 0 19,316 K Unknown NT AUTHORITY\SYSTEM 0:01:05 N/A svchost.exe 1048 Services 0 20,920 K Unknown NT AUTHORITY\LOCAL SERVICE 0:00:38 N/A svchost.exe 1112 Services 0 9,968 K Unknown NT AUTHORITY\LOCAL SERVICE 0:00:21 N/A nvvsvc.exe 1340 Services 0 8,596 K Unknown NT AUTHORITY\SYSTEM 0:00:01 N/A nvSCPAPISvr.exe 1360 Services 0 5,824 K Unknown NT AUTHORITY\SYSTEM 0:01:13 N/A WUDFHost.exe 1472 Services 0 6,100 K Unknown NT AUTHORITY\LOCAL SERVICE 0:00:00 N/A svchost.exe 1480 Services 0 16,580 K Unknown NT AUTHORITY\NETWORK SERVICE 0:02:26 N/A svchost.exe 1644 Services 0 9,792 K Unknown NT AUTHORITY\LOCAL SERVICE 0:00:56 N/A RTKAUDIOSERVICE64.EXE 1796 Services 0 6,040 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A svchost.exe 1876 Services 0 11,108 K Unknown NT AUTHORITY\LOCAL SERVICE 0:00:11 N/A svchost.exe 2028 Services 0 13,024 K Unknown NT AUTHORITY\SYSTEM 0:00:22 N/A AsLdrSrv.exe 944 Services 0 4,472 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A spoolsv.exe 1844 Services 0 10,396 K Unknown NT AUTHORITY\SYSTEM 0:00:07 N/A svchost.exe 2380 Services 0 6,192 K Unknown NT AUTHORITY\NETWORK SERVICE 0:00:11 N/A ManyCamService.exe 2532 Services 0 3,568 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A NvStreamService.exe 2556 Services 0 9,216 K Unknown NT AUTHORITY\SYSTEM 0:00:07 N/A NvNetworkService.exe 2564 Services 0 7,016 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A ABService.exe 2576 Services 0 5,604 K Unknown NT AUTHORITY\SYSTEM 0:00:11 N/A svchost.exe 2608 Services 0 23,928 K Unknown NT AUTHORITY\SYSTEM 0:01:13 N/A GfExperienceService.exe 2616 Services 0 8,360 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A svchost.exe 2680 Services 0 7,104 K Unknown NT AUTHORITY\LOCAL SERVICE 0:00:00 N/A svchost.exe 2716 Services 0 32,504 K Unknown NT AUTHORITY\SYSTEM 0:09:19 N/A svchost.exe 2724 Services 0 20,076 K Unknown NT AUTHORITY\SYSTEM 0:01:46 N/A SBPIMSvc.exe 2816 Services 0 368 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A Memory Compression 3028 Services 0 445,176 K Unknown NT AUTHORITY\SYSTEM 0:11:49 N/A SearchIndexer.exe 2880 Services 0 39,632 K Unknown NT AUTHORITY\SYSTEM 0:03:05 N/A dasHost.exe 3472 Services 0 8,592 K Unknown NT AUTHORITY\LOCAL SERVICE 0:00:03 N/A NvStreamNetworkService.ex 3524 Services 0 11,388 K Unknown NT AUTHORITY\NETWORK SERVICE 0:00:35 N/A OSPPSVC.EXE 4664 Services 0 8,880 K Unknown NT AUTHORITY\NETWORK SERVICE 0:00:07 N/A csrss.exe 7928 7 3,460 K Unknown NT AUTHORITY\SYSTEM 0:00:54 N/A OneDrive.exe 12100 7 6,500 K Unknown DESKTOP-LODT1H9\craig 0:00:12 N/A SBAMSvc.exe 5364 Services 0 98,412 K Unknown NT AUTHORITY\SYSTEM 0:35:53 N/A Service.exe 2588 Services 0 6,704 K Unknown NT AUTHORITY\SYSTEM 0:00:02 N/A CyberGhost.Service.exe 1356 Services 0 28,356 K Unknown NT AUTHORITY\SYSTEM 0:01:34 N/A csrss.exe 4344 Console 16 6,524 K Running NT AUTHORITY\SYSTEM 0:00:28 N/A winlogon.exe 4192 Console 16 7,032 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A nvxdsync.exe 5676 Console 16 18,644 K Running NT AUTHORITY\SYSTEM 0:00:01 UxdService nvvsvc.exe 12056 Console 16 12,152 K Running NT AUTHORITY\SYSTEM 0:00:00 NvSvc HControl.exe 6484 Console 16 9,428 K Running NT AUTHORITY\SYSTEM 0:00:00 HControl RAVBg64.exe 6656 Console 16 11,180 K Running NT AUTHORITY\SYSTEM 0:00:00 Realtek HD Audio Background Process for Vista sihost.exe 7288 Console 16 19,288 K Running DESKTOP-LODT1H9\craig 0:00:04 N/A svchost.exe 11672 Console 16 23,312 K Unknown DESKTOP-LODT1H9\craig 0:00:01 N/A taskhostw.exe 2592 Console 16 18,208 K Running DESKTOP-LODT1H9\craig 0:00:01 Task Host Window RuntimeBroker.exe 10316 Console 16 34,164 K Running DESKTOP-LODT1H9\craig 0:00:08 N/A explorer.exe 864 Console 16 89,068 K Running DESKTOP-LODT1H9\craig 0:00:21 N/A ATKOSD2.exe 6472 Console 16 13,136 K Running DESKTOP-LODT1H9\craig 0:00:00 ATKOSD2 DMedia.exe 7024 Console 16 7,852 K Running DESKTOP-LODT1H9\craig 0:00:00 ATKMEDIA ShellExperienceHost.exe 8652 Console 16 48,132 K Running DESKTOP-LODT1H9\craig 0:00:05 New notification SearchUI.exe 7468 Console 16 68,420 K Running DESKTOP-LODT1H9\craig 0:00:06 Cortana nvtray.exe 6204 Console 16 11,904 K Running DESKTOP-LODT1H9\craig 0:00:00 NotificationIconWindow SettingSyncHost.exe 8140 Console 16 3,856 K Running DESKTOP-LODT1H9\craig 0:00:11 N/A NvBackend.exe 10748 Console 16 17,060 K Running DESKTOP-LODT1H9\craig 0:00:04 BroadcastListenerWindow RAVBg64.exe 3288 Console 16 592 K Running DESKTOP-LODT1H9\craig 0:00:00 GDI+ Window NvStreamUserAgent.exe 5548 Console 16 15,276 K Running NT AUTHORITY\SYSTEM 0:00:03 C:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamUserAgent.exe conhost.exe 1584 Console 16 6,776 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A RAVCpl64.exe 4016 Console 16 11,252 K Running DESKTOP-LODT1H9\craig 0:00:00 GDI+ Window OneDrive.exe 11076 Console 16 48,640 K Running DESKTOP-LODT1H9\craig 0:01:59 N/A SpotifyWebHelper.exe 8204 Console 16 8,412 K Running DESKTOP-LODT1H9\craig 0:00:00 N/A CyberGhost.exe 9872 Console 16 192,968 K Running DESKTOP-LODT1H9\craig 0:13:09 CyberGhost 6 MSOSYNC.EXE 9752 Console 16 13,176 K Running DESKTOP-LODT1H9\craig 0:00:00 OfficePowerManagerWindow SRSPremiumPanel_64.exe 10164 Console 16 15,144 K Running DESKTOP-LODT1H9\craig 0:00:00 SRS Premium Sound ONENOTEM.EXE 11612 Console 16 1,160 K Running DESKTOP-LODT1H9\craig 0:00:00 Microsoft OneNote 2010 - Windows taskbar jusched.exe 5392 Console 16 6,568 K Not Responding DESKTOP-LODT1H9\craig 0:00:00 OleMainThreadWndName SBAMTray.exe 368 Console 16 2,956 K Running DESKTOP-LODT1H9\craig 0:00:01 N/A InstallAgent.exe 8400 Console 16 10,044 K Unknown DESKTOP-LODT1H9\craig 0:00:00 N/A InstallAgentUserBroker.ex 10484 Console 16 8,808 K Unknown DESKTOP-LODT1H9\craig 0:00:00 N/A CyberGhost.exe 4280 Console 16 202,604 K Running DESKTOP-LODT1H9\craig 0:13:31 N/A openvpn.exe 9956 Services 0 8,584 K Unknown NT AUTHORITY\SYSTEM 0:03:59 N/A conhost.exe 5688 Services 0 4,588 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A chrome.exe 9504 Console 16 106,396 K Running DESKTOP-LODT1H9\craig 0:08:36 N/A chrome.exe 5528 Console 16 8,464 K Running DESKTOP-LODT1H9\craig 0:00:00 N/A chrome.exe 1404 Console 16 8,732 K Running DESKTOP-LODT1H9\craig 0:00:00 N/A chrome.exe 10800 Console 16 132,792 K Unknown DESKTOP-LODT1H9\craig 0:14:04 N/A audiodg.exe 6508 Services 0 11,796 K Unknown NT AUTHORITY\LOCAL SERVICE 0:00:35 N/A chrome.exe 4324 Console 16 77,872 K Unknown DESKTOP-LODT1H9\craig 0:00:46 N/A dllhost.exe 5620 Console 16 9,100 K Running DESKTOP-LODT1H9\craig 0:00:00 OleMainThreadWndName LINE.exe 9880 Console 16 46,080 K Running DESKTOP-LODT1H9\craig 0:00:17 LINE chrome.exe 4964 Console 16 122,556 K Unknown DESKTOP-LODT1H9\craig 0:01:15 N/A LinePlayer.exe 9400 Console 16 16,268 K Running DESKTOP-LODT1H9\craig 0:00:00 ActiveMovie Window chrome.exe 9012 Console 16 57,352 K Unknown DESKTOP-LODT1H9\craig 0:00:35 N/A notepad.exe 9240 Console 16 12,848 K Running DESKTOP-LODT1H9\craig 0:00:00 cybertechhelp - Notepad chrome.exe 12220 Console 16 27,400 K Unknown DESKTOP-LODT1H9\craig 0:00:00 N/A chrome.exe 6924 Console 16 38,940 K Unknown DESKTOP-LODT1H9\craig 0:00:01 N/A dwm.exe 11624 Console 16 36,012 K Running Window Manager\DWM-16 0:01:10 DWM Notification Window taskhostw.exe 5408 Console 16 6,864 K Running DESKTOP-LODT1H9\craig 0:00:00 Task Host Window chrome.exe 5068 Console 16 55,812 K Running DESKTOP-LODT1H9\craig 0:01:13 N/A BsSndRpt.exe 2400 Console 16 10,144 K Running DESKTOP-LODT1H9\craig 0:00:00 Crash Report chrome.exe 11924 Console 16 70,844 K Unknown DESKTOP-LODT1H9\craig 0:00:12 N/A smartscreen.exe 4072 Console 16 14,680 K Unknown DESKTOP-LODT1H9\craig 0:00:00 N/A cmd.exe 2252 Console 16 2,980 K Running DESKTOP-LODT1H9\craig 0:00:00 tasklist /v conhost.exe 8072 Console 16 14,944 K Running DESKTOP-LODT1H9\craig 0:00:00 CicMarshalWnd WmiPrvSE.exe 9656 Services 0 14,888 K Unknown NT AUTHORITY\NETWORK SERVICE 0:00:00 N/A WmiPrvSE.exe 11504 Services 0 8,132 K Unknown NT AUTHORITY\LOCAL SERVICE 0:00:00 N/A TrustedInstaller.exe 7376 Services 0 6,732 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A TiWorker.exe 8448 Services 0 10,792 K Unknown NT AUTHORITY\SYSTEM 0:00:04 N/A tasklist.exe 10292 Console 16 8,888 K Unknown DESKTOP-LODT1H9\craig 0:00:00 N/A These Windows services are started: AOMEI Backupper Scheduler Service Application Information ASLDR Service Background Intelligent Transfer Service Background Tasks Infrastructure Service Base Filtering Engine Bluetooth Handsfree Service Bluetooth Support Service CDPUserSvc_8f1dc6f CNG Key Isolation COM+ Event System Connected Devices Platform Service Connected User Experiences and Telemetry Contact Data_8f1dc6f CoreMessaging Credential Manager Cryptographic Services CyberGhost 5 Client Service CyberGhost 6 Service Data Sharing Service DCOM Server Process Launcher Delivery Optimization Device Association Service Device Setup Manager DHCP Client Diagnostic Policy Service Diagnostic Service Host Diagnostic System Host Distributed Link Tracking Client DNS Client Function Discovery Resource Publication Geolocation Service Group Policy Client HomeGroup Provider Human Interface Device Service IKE and AuthIP IPsec Keying Modules IP Helper IPsec Policy Agent Local Session Manager ManyCam Service Microsoft Windows SMS Router Service. Network Connected Devices Auto-Setup Network Connection Broker Network Connections Network List Service Network Location Awareness Network Store Interface Service NVIDIA Display Driver Service NVIDIA GeForce Experience Service NVIDIA Network Service NVIDIA Stereoscopic 3D Driver Service NVIDIA Streamer Network Service NVIDIA Streamer Service Office Software Protection Platform Plug and Play Power Print Spooler Program Compatibility Assistant Service Quality Windows Audio Video Experience Realtek Audio Service Remote Access Connection Manager Remote Procedure Call (RPC) RPC Endpoint Mapper SB Recovery Service Secure Socket Tunneling Protocol Service Security Accounts Manager Security Center Server Shell Hardware Detection SSDP Discovery State Repository Service Storage Service Superfetch Sync Host_8f1dc6f System Event Notification Service System Events Broker Task Scheduler TCP/IP NetBIOS Helper Themes Tile Data model server Time Broker User Data Access_8f1dc6f User Data Storage_8f1dc6f User Manager User Profile Service VIPRE Internet Security Windows Audio Windows Audio Endpoint Builder Windows Connection Manager Windows Driver Foundation - User-mode Driver Framework Windows Event Log Windows Firewall Windows Font Cache Service Windows Image Acquisition (WIA) Windows License Manager Service Windows Management Instrumentation Windows Modules Installer Windows Push Notifications System Service Windows Search Windows Time Windows Update WinHTTP Web Proxy Auto-Discovery Service WLAN AutoConfig Workstation The command completed successfully. ECHO is on. |
#7
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How looks the situation now? Anything has changed?
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