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Windows Vista Problem solving for the Windows Vista Operating System. Please remember to state which edition of Vista you are using - Home Basic, Home Premium, Business, Ultimate etc. and whether you are using the 32-bit or 64-bit version if you know. |
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#1
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>>> not logging off <<<
Dear admin,
i am facing logging off problem since few days.. I am using hp pavillion dv2725 with vista operating system... While restarting or, shutting down it shows logging off and keep showing the same... And finally i have to keep on pressing the power button to switch off... Which can cause another problem for my laptop.. Kindly help... |
#2
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Hi -=BULLETPROOF=- To eliminate third party software as the cause of the problem, try cleanbooting your computer and try shutting down while it is in this state (see here, Step 1: Perform a clean boot). Make sure you dont download anything or surf to dodgy sites while you are running in this state because your antivirus will be disabled. Did you notice any difference?
If so, that suggests one of your third party startups is causing the problem. Try the troubleshooting steps now to find out which one it is. It is a bit tedious but quite effective in isolating the troublesome software. Once you find which program is responsible, uninstall it and reboot. You will need to contact their support if reinstalling the software doesnt resolve the issue. |
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