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  #1  
Old January 23rd, 2024, 03:22 AM
kuzzz's Avatar
kuzzz kuzzz is offline
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O/S: Windows 7 64-bit
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program disappears
When I click to open Print Shop Pro 5 It flashes on the screen then disappears. It worked fine a couple days ago but my granddaughter was on my machine yesterday. How can I fix this I do a lot of work with this program.
Thanks
kuzzz

win 7 Home premium
Service pack 1
64bit
8 gig ram
intel Pentium
CPU G645 @ 2.90 GHz
I went in and checked errors for print shop pro 5 and it said faulty MFC42.dll
Last edited by kuzzz; January 23rd, 2024 at 06:52 AM. Reason: had more info to add
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  #2  
Old January 23rd, 2024, 05:36 PM
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Jaytee Jaytee is offline
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I would look to replacing the .dll
https://www.dll-files.com/mfc42.dll.html
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  #3  
Old January 23rd, 2024, 07:46 PM
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kuzzz kuzzz is offline
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Do I delete the dll from windows system and then just replace it by copy paste or does the new dll have to be installed? And how would I do it?
Thanks
kuzzz
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  #4  
Old January 23rd, 2024, 08:43 PM
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Murf Murf is offline
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O/S: Windows XP Pro
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If you still have the program DVD, just reinstall over ther top of itself. Otherwise, you would delete the DLL and cut and paste the new one where the old one was.

Also may want to try running SCANDISK
https://answers.microsoft.com/en-us/...e-fcc560fbb1ff
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  #5  
Old January 23rd, 2024, 09:14 PM
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kuzzz kuzzz is offline
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wow Murf good to see your still around it's been a while. When I looked in event's it said
Faulting application path: C:\PROGRA-2\PAINTS-1\Psp.exe
Faulting module path: C\:windows\windows\system32\MFC42.DLL

Under Details:
Psp.exe
5.0.0.0
35200680
MFC42.DLL
6.6.8064.0
4d79b238
c0000005
00026f65
12c4
01da4dab27beafda
C:\PROGRA~2\PAINTS~1\Psp.exe
C:\windows\system32\MFC42.DLL
8a7ac2d2-b9a1-11ee-9164-94de80192ccb

So do I replace the dll in windows or in Print Shop Pro 5
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  #6  
Old January 25th, 2024, 03:09 PM
Palusfleme Palusfleme is offline
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Have you tried reinstalling Print Shop Pro 5 from the program DVD, and if not available, would you consider replacing the faulty MFC42.dll by deleting it and pasting the new one in the system folder, or in the program's installation directory?
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  #7  
Old January 25th, 2024, 05:19 PM
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Jaytee Jaytee is offline
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Quote:
Originally Posted by Palusfleme View Post
Have you tried reinstalling Print Shop Pro 5 from the program DVD, and if not available, would you consider replacing the faulty MFC42.dll by deleting it and pasting the new one in the system folder, or in the program's installation directory?
It may pay to read messages prior to yours in order to avoid repeating information
Last edited by Jaytee; January 25th, 2024 at 05:19 PM. Reason: spelin
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  #8  
Old January 26th, 2024, 09:29 AM
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kuzzz kuzzz is offline
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I fixed it by running restore from the day before. Thanks for the help.
kuzzz
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