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Windows 7 Problem solving for the Windows 7 Operating System. Please remember to state which edition of Windows 7 you are using - Starter, Home Basic, Home Premium, Professional, Enterprise or Ultimate. |
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#1
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itunes store
For the last couple months, I have not been able to get to the ITunes store. I keep getting an error message saying that ITunes has quit working. The apple websites have been particularly worthless and I was hoping that someone here could help?
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#2
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Try this.
Start --> Programs --> Accessories (Right Click on Command Prompt) --> Run as Administrator then type in: Netsh winsock reset Hit enter, restart PC, open iTunes, go to Store |
#3
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Well, that did not work either
I get this response first We could not complete your iTunes request. An unknown error occurred(4002) When I click on the store button iTunes has stopped working, bla,bla |
#4
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Store > Turn off iTunes Match
Store > Update Genius (let it run + finish) Store > Turn on iTunes Match (set it going and it should work properly) |
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