Autoplay Problem

[rikko]

Hi, I'm a newbie on this forum but experiencing similar problem as others here and elsewhere with autoplay. I have tried several things already but just seem to be going down deadends so far. When I do the cmd prompt idea, it returns as follows: "System error 1058 has occurred. The service cannot be started, either because it is disabled or because it has no enabled devices associated with it". I am using Windows 7 on this machine, recently installed about 2 months ago, and I can't recall autoplay ever working on this computer? I've done various googles for info and tried to fix things, but I'm really stuck now. Any ideas much appreciated. Cheers, Rikko

[rikko]

Hi again, just as an afterthought, I have encountered a second problem with my new Windows 7 (Home Premium) installation which is probably unrelated but, ??? ... I have files waiting to be burned to disk, but I want to delete them but am stuck on that problem too, because all the suggested fixes (including Microsofts) don't seem to have any effect and I can't get rid of that annoying bubble every time I log in. Is it possibly a related problem I wonder, but if not, please disregard.... Perhaps even a "repair" of Windows could address these issues? Thanks in anticipation, Rikko

[rikko]

Hi again - sorry if I seem to be 'hogging' the forum here!! Anyway, just to mention that the issue about files waiting to be burned has now been fixed, finally, so please disregard that part of my post, above, but still no success with getting Autoplay to appear? Many thanks, Rikko

[AnnMarie]

Hi rikko, I have moved your posts to the Windows 7 Forum.

Have you tried all the steps in the below two links?

http://windows.microsoft.com/en-US/w...oPlay-problems

http://windows.microsoft.com/en-US/w...oPlay-settings

[rikko]

Hi AnnMarie, sorry I got on the wrong forum version before!
Anyway, I have tried all those things, probably 2 or 3 times now, with the following results:
When I plug in any device or insert any media, autoplay does not start. When I hold down the shift key and then do the same thing, still nothing happens. I tried setting autoplay to "ask me every time" and selected to "use Autoplay for all media and devices" (which was already selected), saved and checked again. When right-clicking devices I do not see an "autoplay" option? Running the command box, as administrator, with "net start shellhwdetection" only results in "System error 1058 has occurred. The service cannot be started, either because it is disabled or because it has no enabled devices associated with it". Like most things, I guess there is a simple solution or maybe I've made some earlier error/s, but at the moment I'm a bit lost. Thanks again, Cheers, Rikko

[AnnMarie]

Sorry I havent replied earlier but I've been busy.

Let see what services are started on your computer.

Click on Start and type cmd in the "Search programs and files" box. Cmd.exe will appear at the top of the Menu. Rightclick on it and choose "Run as Administrator". Copy and paste the following command in the Code box after the prompt > and hit Enter on your keyboard:

net start> c:\services.txt & start notepad c:\services.txt

Notepad will pop up with some information. Copy and paste it in this thread.

[rikko]

Hi Ann Marie, that's ok and my problem is not exactly urgent of course.
Anyway, thanks for the reply and here is the full copy-pasted text as requested:
These Windows services are started:

Application Experience
Application Information
Background Intelligent Transfer Service
Base Filtering Engine
CA Common Scheduler Service
CAAMSvc
CaCCProvSP
CAISafe
CNG Key Isolation
COM+ Event System
Computer Browser
Cryptographic Services
DCOM Server Process Launcher
Desktop Window Manager Session Manager
DHCP Client
Diagnostic Policy Service
Diagnostic Service Host
Distributed Link Tracking Client
DNS Client
Extensible Authentication Protocol
Function Discovery Provider Host
Function Discovery Resource Publication
Group Policy Client
HomeGroup Listener
HomeGroup Provider
IP Helper
Multimedia Class Scheduler
Nero Update
Network Connections
Network List Service
Network Location Awareness
Network Store Interface Service
Office Software Protection Platform
OpenVPN Access Client
PC Tools Startup and Shutdown Monitor service
Peer Name Resolution Protocol
Peer Networking Grouping
Peer Networking Identity Manager
Plug and Play
Power
Print Spooler
Program Compatibility Assistant Service
Protected Storage
Remote Procedure Call (RPC)
RPC Endpoint Mapper
Security Accounts Manager
Security Center
Server
SSDP Discovery
Superfetch
System Event Notification Service
Task Scheduler
TCP/IP NetBIOS Helper
Themes
TM Engine
UPnP Device Host
User Profile Service
Windows Audio
Windows Audio Endpoint Builder
Windows Backup
Windows Defender
Windows Driver Foundation - User-mode Driver Framework
Windows Event Log
Windows Firewall
Windows Font Cache Service
Windows Live ID Sign-in Assistant
Windows Management Instrumentation
Windows Media Player Network Sharing Service
Windows Search
Windows Update
WinHTTP Web Proxy Auto-Discovery Service
WLAN AutoConfig
Workstation

The command completed successfully.
Hope that maybe helps?
Cheers,
Rikko
9 Feb

[rikko]

I forgot to mention that upon checking on the Vista forum, I noticed a reference to a possible conflict with Nero (v8 was installed on my system), so I uninstalled it (turned out to be a bit messy, as a corrupt file wouldn't allow Windows to uninstall for whatever reason, so I fully uninstalled using the Nero installer itself). I had to do a couple of system restores in amongst all that as well! I then checked autoplay, without Nero, but it seemed to make no difference. I also tried using a different user windows logon, just to see if that helped, but it didn't. I then downloaded and installed the free Nero Kwik Media program, which you will no doubt see on the Windows services that are started! I didn't setup any file associations with the Kwik media, to try to avoid any future conflicts?
Ok, that's it for now, thanks again,
Rikko

[AnnMarie]

Yes it does. The Shell Hardware Detection service isnt running and it should be.

Click on Start and type services.msc in the "Search programs and files" box. services.msc will appear at the top of the Menu. Rightclick on it and choose "Run as Administrator". A windows will open showing your services.

Scroll down to the Shell Hardware Detection service. Doubleclick on it and change the startup type to Automatic. Reboot and run net start> c:\services1.txt & start notepad c:\services1.txt from a command prompt again and post it here. Also post any error messages.

[rikko]

Hi Ann Marie,
Thanks again. I did those things and here is the text from Notepad:

These Windows services are started:

Application Experience
Application Information
Background Intelligent Transfer Service
Base Filtering Engine
CA Common Scheduler Service
CAAMSvc
CaCCProvSP
CAISafe
CNG Key Isolation
COM+ Event System
Computer Browser
Cryptographic Services
DCOM Server Process Launcher
Desktop Window Manager Session Manager
DHCP Client
Diagnostic Policy Service
Diagnostic Service Host
Diagnostic System Host
Distributed Link Tracking Client
DNS Client
Extensible Authentication Protocol
Function Discovery Provider Host
Function Discovery Resource Publication
Group Policy Client
HomeGroup Listener
HomeGroup Provider
IP Helper
Multimedia Class Scheduler
Nero Update
Network Connections
Network List Service
Network Location Awareness
Network Store Interface Service
OpenVPN Access Client
PC Tools Startup and Shutdown Monitor service
Peer Name Resolution Protocol
Peer Networking Grouping
Peer Networking Identity Manager
Plug and Play
Power
Print Spooler
Remote Procedure Call (RPC)
RPC Endpoint Mapper
Security Accounts Manager
Security Center
Server
Shell Hardware Detection
Software Protection
SSDP Discovery
Superfetch
System Event Notification Service
Task Scheduler
TCP/IP NetBIOS Helper
Themes
TM Engine
UPnP Device Host
User Profile Service
Windows Audio
Windows Audio Endpoint Builder
Windows Defender
Windows Driver Foundation - User-mode Driver Framework
Windows Event Log
Windows Firewall
Windows Font Cache Service
Windows Image Acquisition (WIA)
Windows Live ID Sign-in Assistant
Windows Management Instrumentation
Windows Media Player Network Sharing Service
Windows Modules Installer
Windows Search
Windows Update
WinHTTP Web Proxy Auto-Discovery Service
WLAN AutoConfig
Workstation

The command completed successfully.
I haven't tried to run autoplay yet, or reboot again. etc, Will wait for your reply first,
Cheers, Rikko

[AnnMarie]

Ok, it's running. See if Autoplay works now.

[rikko]

Hi Ann Marie,
That's great, worked first time,
Thank you for all your help,
Cheers,
Rikko

[AnnMarie]

Excellent now reboot and if it still works, you are good to go.

[AnnMarie]

This topic is attracting spammers so I am going to lock it.