McAfee

[KC KILLA DAMIN]

i almost installed that recently and when it said id id have to unistall NAV and AVG i said no and ever since right after a reboot/log off and log back in any account it says set up cannot complete and its missing file ....... , dunno what to do can some1 help me plz

[AnnMarie]

Go here and download the latest version of Hijack This and run a scan. Most of the files listed will be harmless and/or required so do not make any changes, just click on Save Log, copy it and post it back in this thread.

[KC KILLA DAMIN]

Logfile of HijackThis v1.97.7
Scan saved at 7:34:01 PM, on 12/4/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\Program Files\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\PROGRA~1\NORTON~4\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\devldr32.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\taskmgr.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\SmartFTP\SmartFTP.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Documents and Settings\Admin\Desktop\-=[DC+0.301]=-\DCPlusPlus.exe
C:\Documents and Settings\Admin\Desktop\mIRC\mirc.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\G6 FTP Server\G6FTPSrv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Admin\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wrestlingexposed.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.rr.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = http=proxy-server:8080;https=proxy-server:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = ams-server*;
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [AVG_CC] C:\Program Files\Grisoft\AVG6\avgcc32.exe /startup
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [mcappins.exe] C:\Program Files\McAfee.com\Shared\mcappins.exe vsocfg.ini
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: IEB: Browser: Resize Window - C:\Program Files\IE Booster\window-size.html
O8 - Extra context menu item: IEB: Frame: Open in &New Window - C:\Program Files\IE Booster\frame-open-in-new-window.html
O8 - Extra context menu item: IEB: Frame: Open in &This Window - C:\Program Files\IE Booster\frame-open-in-this-window.html
O8 - Extra context menu item: IEB: Image: Copy Path to Clipboard - C:\Program Files\IE Booster\image-copy-path-to-clipboard.html
O8 - Extra context menu item: IEB: Image: Show Image Data - C:\Program Files\IE Booster\image-view-image-data.html
O8 - Extra context menu item: IEB: Link: Copy as <A href="URL">caption</A> - C:\Program Files\IE Booster\link-copy.html
O8 - Extra context menu item: IEB: Link: Open in New Minimized Window - C:\Program Files\IE Booster\link-open-minimized.html
O8 - Extra context menu item: IEB: Page: Copy Title as <A href="URL">Title</a> - C:\Program Files\IE Booster\page-copy-title.html
O8 - Extra context menu item: IEB: Page: Show Forms and Applets - C:\Program Files\IE Booster\page-show-forms.html
O8 - Extra context menu item: IEB: Page: Show Hyperlinks - C:\Program Files\IE Booster\page-view-hyperlinks.html
O8 - Extra context menu item: IEB: Page: Show Images - C:\Program Files\IE Booster\page-show-images.html
O8 - Extra context menu item: IEB: Page: Show Source - C:\Program Files\IE Booster\page-view-source.html
O8 - Extra context menu item: IEB: Page: Show Stylesheets - C:\Program Files\IE Booster\page-view-stylesheets.html
O8 - Extra context menu item: IEB: Selection: Copy as plain text - C:\Program Files\IE Booster\selection-copy-plaintext.html
O8 - Extra context menu item: IEB: Selection: Open in Browser - C:\Program Files\IE Booster\selection-open-in-browser.html
O8 - Extra context menu item: IEB: Selection: Show Partial Source - C:\Program Files\IE Booster\selection-show-source.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O9 - Extra button: ZDelete Auto-Cleaner (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.rr.com
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/2128dc7594bf8a8...p/RdxIE601.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/virusinfo/webscan.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...698.3183449074
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/SSC/Sha.../bin/cabsa.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab
O16 - DPF: {EBC448F6-3C86-4689-8F5A-088B87E5C725} (Wonderhorse Listener ActiveX Control 1.2) - http://talkradio.alternacast.net/tal...whlisten12.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://lw12fd.law12.hotmail.msn.com/...x/HMAtchmt.ocx
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab





this can be fixed with hjt?

[AnnMarie]

Should be able to KC. Make sure that there is no entry for McAfee in Add/remove Programs in Control Panel first though.

If not, run Hijack This again, select the below entry and click on Fix selected.

O4 - HKLM\..\Run: [mcappins.exe] C:\Program Files\McAfee.com\Shared\mcappins.exe vsocfg.ini

When you have done this, boot into Safe Mode and delete the below folder (in bold).

C:\Program Files\McAfee.com

Now boot back into Windows. Are you still getting that message?

[KC KILLA DAMIN]

can u tell me how to boot into safe mode cause people has told me to do that in a few terms but i never knew or know no how to and how to navigate in that

[KC KILLA DAMIN]

is deleting McAfee.com without being in safe mode ok ? cause i did

[KC KILLA DAMIN]

nvm it worked, thanks

[AnnMarie]

That's good news KC and you are very welcome. If you need to boot into Safe Mode again, all you need do is to restart your PC and tap F8 as it restarts.