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Malware Removal Discussion about Trojans, viruses, hoaxes, firewalls, spyware, and general Security issues. If you suspect your PC is infected with a virus, trojan or spyware app please include any supporting documentation or logs

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Old August 5th, 2020, 09:18 PM
cstolarik cstolarik is offline
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Join Date: Aug 2020
O/S: Windows 10 Home
Location: USA
Posts: 2
Exclamation Trojan.kotver!bat

I am currently working on a windows 8.1 computer for my mother and I have tried multiple tools to try to remove it with no success. The name comes up under Norton as Trojan.Kotver!bat stating that is needs to be manually removed which I proceeded to do. I clicked on the link to the file that it is bringing it from and it is 99f3eab.bat which I tried to remove but won't let me. I downloaded a malware removal tool from norton support which produced a all clean results. Please help as we currently run opera web browser and I really don't want to have to have my mother take the computer to a repair technician with the covid-19 virus going around. Any help will be greatly appreciated.
Old August 6th, 2020, 01:37 PM
lufbra lufbra is offline
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Join Date: Sep 2000
O/S: Windows 10 Home
Posts: 12,529
You might find help quicker if you post this in the "Malware Removal" forum, where CyberTechHelp has experts who help with malware, viruses, etc.
Old August 7th, 2020, 12:24 PM
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Jintan Jintan is offline
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Posts: 52,262
Welcome to CTH cstolarik,

I copied your thread to here in the Malware Removal forum so we can start some checking.

For x32 (x86) bit systems download Farbar Recovery Scan Tool 32-Bit and save it to the desktop.
For x64 bit systems download Farbar Recovery Scan Tool 64-Bit and save it to the desktop.

Please run it and click Scan, post back with the 2 logfiles.

Use extra posts here as needed.
Old August 8th, 2020, 12:46 PM
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Jintan Jintan is offline
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Posts: 52,262
Thread closed. Already getting help in another forum.
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