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Windows XP Problem solving for the Windows XP Operating System

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Old June 28th, 2006, 06:40 PM
SMacDonald SMacDonald is offline
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Join Date: Jun 2006
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Exclamation Cannot get to microsoft support pages...

This is new...I cannot get to the microsoft support pages or knowledge base for instance, I try this link


and my explorer says page cannot be displayed. I can go anywhere else on the net and even to microsoft.com. Windows update hangs too.

I posted yesterday with device installer problems and I was told to download windows installer and was given several links to do that but I cannot get to those pages. Does this sound like a bug?

Appreciate any help.

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Old June 28th, 2006, 06:42 PM
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renegade600 renegade600 is offline
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try deleting the files in your temporary internet folder.
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Old June 28th, 2006, 06:44 PM
black mirror black mirror is offline
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O/S: Windows XP Home
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Hello please read this first and try the suggestion for emptying files

Both posted at the same time there renegade600

Last edited by black mirror; June 28th, 2006 at 06:46 PM.
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Old June 28th, 2006, 07:39 PM
Rainbow32 Rainbow32 is offline
Join Date: Jul 2003
Posts: 5,225
Could be malware causing this. Some malware won't let you connect to Windows Update or to some of the more popular virus online scanning sites. Try going to these 2 sites and see if you can do the scans.
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