blue/ black screen

[gwilym]

I started laptop and it went desktop background pickture and nothing else, clicked here and there it went yo blue screen and then black screen. Left it for a bit then it came up blue screen with curser then went black again. Tried googling it and found it annoying that they say go to settings or go to control panel I cant go to anything just seeing blue or black. I have heard that if you remove the battery then replace it that works. For me it,s not an option because to get at battery of Lenovo ideapad 310 you have to dismantle the laptop too hard for me. Any ideas or do I give up on it. Just tried it one more time only getting black screen now.

[Murf]

At the black screen, press and hold the power button until the system powers off. ...

• With the system still powered off, press and hold the Shift and F8 keys.
• While still holding Shift and F8, press and release the Power button. ...
• The Lenovo logo should appear on the screen followed by “Please Wait" Release Shift and F8 at this timeYou should now see a Recovery screen. In case you only see a blank screen and not the Recovery screen, retry steps 1-5.
• From the Recovery screen, click on See advanced repair options.
• Click on Troubleshoot.
• Click on Advanced Options.
• Click on Startup Settings.
• Click on Restart.

It should not boot to the Startup Settungs Screen

Press 4 to “Enable Safe Mode” as prompted.

The PC will now boot to Safe Mode.

Enter your user name and password as prompted, to log into Safe Mode.
Open the Start screen.

Type “devmgmt.msc” and press Enter to start Device Manager.

Double-click on Display Adapters to expand the Display Adapters category

Right-click on the NVIDIA NVS device, and choose “Uninstall” from the menu.

At the “Confirm Device Uninstall” prompt, check the box “Delete the driver software for this device” and then click on OK.

Restart the PC.

The PC will now boot to Windows normally.

Enter your user name and password as prompted, to log into your PC.

Make sure your internet connection is working, then run Windows Update.

Choose to install all available updates.

The PC should now be functioning normally.

[gwilym]

Thanks Murf it's running again. Briliant. I followed the first steps and it just went to desktop and seems to be working fine. I thought I would follow your instructions and went to device manager and clicked on display adapters what came up was intel(R)HD Graphics 520 no sign of NAVIDEA NVA device. Not sure what to do now? I'm a bit nervous about shutting it down in case it wont start up again I'll let you know how I get on, thanks again.

[gwilym]

Had it on and off a few times now seems ok.

[Murf]

That laptop came with different versions of the video.

NAVIDEA NVA which you obviously do not have and

intel(R)HD Graphics 520 which you have


It may got hung up due to your video driver. Glad it is back up and running.

In device manager right click on the Graphics (Display) entry then update driver and see if it does, may just come up and say current driver is the latest. If it does, doe the same thing but hit Scan for Hardware changes

If it finds nothing then leave it alone.

[gwilym]

It seems I have the latest driver and hardware changes came up with nothing. It must have been a glich thanks so much for getting me out of it.

[Murf]

Welcome, hope it stays that way.