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  #1  
Old September 6th, 2008, 02:07 AM
jr70895 jr70895 is offline
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Join Date: Sep 2004
Posts: 151
Cannot open internet or microsoft word-Error appears

Windows XP Pro Dell D600 Laptop. For some reason I went to internet explorer and message came up" Internet explorer encountered a problem and needs to close. Also, the same message appears when I attempt to open MS Word 2007. The messages appear as soon as I open up either. The internet never starts or word never opens. Have no idea why, have not had any issues up until now. No new software installed. I ran a virus scan and did a system restore both with no luck. I do not have any issues opening any other files or folders including Excel.
Thanks for any help
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  #2  
Old September 6th, 2008, 05:53 AM
TheCheekMaster TheCheekMaster is offline
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Join Date: Jan 2006
O/S: Windows Vista 32-bit
Location: England, UK, Earth
Posts: 807
try;
start > run >
scanreg /fix
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  #3  
Old September 29th, 2008, 06:21 PM
shankargowri shankargowri is offline
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try to reinstall the internet explorer and microsoft office package and try
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