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Windows XP Problem solving for the Windows XP Operating System |
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#1
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Cannot open internet or microsoft word-Error appears
Windows XP Pro Dell D600 Laptop. For some reason I went to internet explorer and message came up" Internet explorer encountered a problem and needs to close. Also, the same message appears when I attempt to open MS Word 2007. The messages appear as soon as I open up either. The internet never starts or word never opens. Have no idea why, have not had any issues up until now. No new software installed. I ran a virus scan and did a system restore both with no luck. I do not have any issues opening any other files or folders including Excel.
Thanks for any help |
#2
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try;
start > run > scanreg /fix |
#3
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try to reinstall the internet explorer and microsoft office package and try
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