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Old May 10th, 2024, 04:17 PM
sostyping sostyping is offline
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Join Date: Jul 2007
Posts: 8
HP Laptop 15-0023od Windows 11 Webcam

I hope this is the correct forum.
I have an HP Laptop 15-0023od with Windows 11 Home (OS Build 22631.3447) and the webcam is not working, My connected camera is HP TrueVision HD Camera. I tired the troubleshooting where the camera was reset and it still shows black. I went to device manager to see if there was an updated driver and I have the best driver installed. Went to privacy & Security/Camera and all apps are turned on. I am at a loss for what to do next. The only thing that has been installed not too long ago is a solid state drive. Since I don't use the webcam much I honestly do not know when it stopped. Any help would be appreciated.
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Old May 11th, 2024, 10:54 PM
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Murf Murf is offline
Join Date: Oct 2001
O/S: Windows XP Pro
Posts: 17,434
Update Webcam Driver:
1. Click on the Start button, type Device Manager in the search box, and press Enter.
2.Navigate to Cameras and click to expand the menu.
3.Right-click on the laptop camera or integrated webcam driver option from the drop-down, and tap on the Update driver option.
4. Choose the Search automatically to update the drivers option1.

Check Privacy Settings:
1.Go to Settings > Privacy & Security > Camera.
Ensure that all apps are allowed to access your camera.
If the issue persists, proceed to the next step.

Reinstall Webcam Driver:
Open the Device Manager on your laptop.
Double-click on Imaging Devices, and youíll see an expanded list of drivers available for your webcam.
When you find a webcam driver on the list, right-click it and choose Update Driver Software.
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