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Windows XP Problem solving for the Windows XP Operating System

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  #1  
Old September 24th, 2004, 06:56 PM
jumble jumble is offline
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Join Date: Sep 2004
Posts: 2
windows explorer,internet explorer error messages!!!

someone please please help!

has anyone here encountered this problem:
the moment i turn on the computer, it loads up some regular applications such as my pop up blocker and stuff. then after it finishes, it always says:

windows explorer has encountered a problem and needs to close.
appname:explorer.exe
appver: 6.0.2600.0
modname:~8682837572.tmp
modver:0.0.0.0
offset:00003a6a

also, another message comes up:

internet explorer has encountered a problem and needs to close.\
appname:iexplore.exe
appver:6.0.2600.0
modname:unknown
modver:0.0.0.0
offset:00180cd0
C:\Docume~1\soap/LOCALS~1\Temp\WER3F.tmp.dir00\appcompat.txt

i can not get online to access webpages. it ways says webpage unavailable or it will freeze my computer.

i have looked some stuff online about this problem. do you think its ssl.dll?

any help would be very much appreciated!!

thanks!,
jumble
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  #2  
Old September 24th, 2004, 07:42 PM
Wainui's Avatar
Wainui Wainui is offline
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Join Date: Jan 2004
Location: New Zealand
Posts: 238
Hi, and welcome,
You have Spyware. Download and run Ad-Aware
Also download and run Spybot Searc & Destroy
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  #3  
Old September 24th, 2004, 09:12 PM
Rainbow32 Rainbow32 is offline
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Join Date: Jul 2003
Posts: 5,225
To add to Wainui advice update both programs before using. You may have something new the original download versions might miss.
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