|
Windows 7 Problem solving for the Windows 7 Operating System. Please remember to state which edition of Windows 7 you are using - Starter, Home Basic, Home Premium, Professional, Enterprise or Ultimate. |
![]() |
|
Topic Tools |
#1
|
|||
|
|||
BSOD error message but don't know what exactly is the problem
hi all, i have been receiving BSOD but am unsure what failed. Below is the error message. I think it is something regarding insufficient disk space on a driver or sthg along those lines.
Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 Additional information about the problem: BCCode: 1000008e BCP1: C0000005 BCP2: 83053B9E BCP3: 8F3A1AC8 BCP4: 00000000 OS Version: 6_1_7601 Service Pack: 1_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\101911-28392-01.dmp C:\Users\ngkk\AppData\Local\Temp\WER-75707-0.sysdata.xml Read our privacy statement online: http://go.microsoft.com/fwlink/?link...8&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt please help |
#2
|
||||
|
||||
Grab a copy of WhoCrashed (It's free for home use). install and run it. It will analyze the dump file and show what file/driver is causing the issue. you can post the results back here.
|
#3
|
|||
|
|||
9 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
kernexplorer.sys On Fri 10/7/2011 3:47:38 AM GMT your computer crashed crash dump file: C:\Windows\Minidump\100711-34601-01.dmp This was probably caused by the following module: kernexplorer.sys (KernExplorer+0xAF6) Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF83087B9E, 0xFFFFFFFFA8927AC8, 0x0) Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M file path: C:\Program Files\Lavasoft\Ad-Aware\KernExplorer.sys Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: kernexplorer.sys . Google query: kernexplorer.sys KERNEL_MODE_EXCEPTION_NOT_HANDLED_M On Wed 10/5/2011 8:09:54 AM GMT your computer crashed crash dump file: C:\Windows\Minidump\100511-36348-01.dmp This was probably caused by the following module: kernexplorer.sys (KernExplorer+0xAF6) Bugcheck code: 0x50 (0xFFFFFFFFAE518000, 0x0, 0xFFFFFFFF83050BB6, 0x0) Error: PAGE_FAULT_IN_NONPAGED_AREA file path: C:\Program Files\Lavasoft\Ad-Aware\KernExplorer.sys Bug check description: This indicates that invalid system memory has been referenced. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: kernexplorer.sys . Google query: kernexplorer.sys PAGE_FAULT_IN_NONPAGED_AREA ---- here it is. Will google about it now. |
#5
|
|||
|
|||
Thanks for replying. Currently uninstalled Lavasoft. Will update this space if problem persists.
|
![]() |
Bookmarks |
«
Previous Topic
|
Next Topic
»
Topic Tools | |
|
|
![]() |
||||
Topic | Topic Starter | Forum | Replies | Last Post |
Computer restarting randomly with no BSOD or error message-Moved by Murf | whisnant | Malware Removal | 35 | October 6th, 2011 12:00 AM |
Error Message Problem! | price | Internet / Browsers | 0 | February 7th, 2008 08:15 AM |
BSOD Windows XP error message - thoroughly annoying and can't get rid of it! | nikki110887 | Windows XP | 1 | September 22nd, 2007 05:51 PM |
Error Message related to: Norton Internet Security 2007 Error Message Says: | kota116 | The Anything Else Board | 0 | June 18th, 2007 10:15 PM |
BSoD error message | Pcomputer | Windows XP | 1 | July 7th, 2004 08:19 PM |
All times are GMT +1. The time now is 10:24 PM.