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  #1  
Old July 29th, 2007, 01:42 AM
dojob dojob is offline
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Posts: 44
Computer restart when game loads

My computer when into blinking state and restart when load certain game [ Prince of Persia 2 , SUN {Soul of the Ultimate Nation} online ] izzit because of Direct3D functionality not available

Quote:
------------------
System Information
------------------
Time of this report: 7/29/2007, 06:53:55
Machine name: this is fake
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: English)
System Manufacturer: INTELR
System Model: AWRDACPI
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz
Memory: 512MB RAM
Page File: 579MB used, 667MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode
DxDiag Previously: Crashed in Direct3D (stage 2)

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found. Direct3D functionality not available. You should verify that the driver is a final version from the hardware manufacturer.
Sound Tab 1: The file ALCXWDM.SYS is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: RADEON 9200 SE Family (Microsoft Corporation)
Manufacturer:
Chip type:
DAC type:
Device Key: Enum\PCI\VEN_1002&DEV_5964&SUBSYS_59641787&REV_01
Display Memory:
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res:
Driver Name:
Driver Version: ()
DDI Version:
Driver Attributes: Final Retail
Driver Date/Size: , 0 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
VDD:
Mini VDD:
Mini VDD Date: , 0 bytes
Device Identifier:
Vendor ID:
Device ID:
SubSys ID:
Revision ID:
Revision ID:
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Disabled
D3D Status: Not Available
AGP Status: Not Available
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: Realtek AC97 Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_24D5&SUBSYS_0C06105B&REV_02
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: ALCXWDM.SYS
Driver Version: 5.10.0000.5320 (English)
Driver Attributes: Final Retail
WHQL Logo'd: No
Date and Size: 8/21/2003 16:31:52, 462940 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 100, 192000
Static/Strm HW Mix Bufs: 33, 32
Static/Strm HW 3D Bufs: 33, 32
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run.
I go to uncheck the auto restart but still the screen is blinking ( althought no restart)

Last edited by dojob; July 29th, 2007 at 01:45 AM.
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  #2  
Old July 29th, 2007, 08:24 PM
stephen.marki stephen.marki is offline
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Join Date: Jul 2007
O/S: Windows XP Pro
Posts: 11
Hmm, I have never encountered this problem before...

All you are getting is blinking? Are you getting any error message?

Did you try Defraging? Did you run CHKDSK? Did you Uninstall and then Reinstall?
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  #3  
Old July 30th, 2007, 10:48 AM
dojob dojob is offline
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Join Date: Jun 2007
Posts: 44
Blinking only no error message and will restart if I didin't disabl restart option

Defraging -- try b4
CHKDSK --

Uninstall and reinstall -- try b4

Still not working

Last edited by dojob; July 31st, 2007 at 07:22 AM.
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  #4  
Old July 30th, 2007, 04:18 PM
stephen.marki stephen.marki is offline
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Join Date: Jul 2007
O/S: Windows XP Pro
Posts: 11
Okay, hmm... I am thinking...

It may have came up before, I may not have read it... Does your computer meet the Minimum requirements for the game?
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  #5  
Old July 31st, 2007, 07:28 AM
dojob dojob is offline
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Join Date: Jun 2007
Posts: 44
Prince of Persia 2 system requirement:
http://img440.imageshack.us/img440/4...irementae4.jpg

About Soul of United Nation (SUN) online :
I found sumthing here

I can play with this screen resolution :
640 x 480 x 16
640 x 480 x 24
800 x 600 x 16
800 x 600 x 16

I cannot play with this screen resolution :
1024 x 768 x 16
1024 x 768 x 24

Any1 know why ?

Last edited by dojob; July 31st, 2007 at 09:17 AM.
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  #6  
Old August 1st, 2007, 06:12 AM
Mickel's Avatar
Mickel Mickel is offline
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Join Date: Jul 2007
O/S: Windows 7 32-bit
Location: Brisbane, Australia
Posts: 571
Let's try this:

Run -- DxDiag --> Display tab --> Ensure all three DirectX features are enabled

If they are, run a "Test Direct3D" as this is where your problem lays.

For the note - just because you meet the minimum requirments of a game does not always mean it will be playable.
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  #7  
Old August 1st, 2007, 10:47 AM
dojob dojob is offline
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Join Date: Jun 2007
Posts: 44
Quote:
The file ati2dvag.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
To test DirectDraw functionality, click the "Test DirectDraw" button above.
Direct3D 7 test results: All tests were successful.
Direct3D 8 test results: All tests were successful.
Direct3D 9 test results: All tests were successful.
This is what u get from the results.

Besides, I found that it is not the screen resolution mode. When I uncheck the color effect(光色效果) in the game setting, it will not reboot.

P/s: 光色效果 is chinese word. I think if translate to english is color effect.
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  #8  
Old August 1st, 2007, 10:58 AM
Mickel's Avatar
Mickel Mickel is offline
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Join Date: Jul 2007
O/S: Windows 7 32-bit
Location: Brisbane, Australia
Posts: 571
Got the latest video card driver avaliable for you? (Search for it via Google)
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