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  #1  
Old May 3rd, 2010, 02:01 PM
hypnotizeminds's Avatar
hypnotizeminds hypnotizeminds is offline
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DNS / CNAME record issue

I was recently asked to get an existing website working with the www. prefix added to the URL. I've done this before, so I hopped into Plesk and did what I always do -- create a CNAME record for the domain.

Now, for some reason, when accessing the website with the www. prefix added, it directs you to the Plesk server landing page (see attached image).

I went through and compared all the settings I could find for the site with another that works, and could not find any relevant discrepancies.

Any ideas?

Also, using ping, I can see that the site resolves to the same IP with or without the www.
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File Type: png Screen shot 2010-05-03 at 8.57.18 AM.png (84.3 KB, 2 views)
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  #2  
Old May 3rd, 2010, 07:35 PM
hypnotizeminds's Avatar
hypnotizeminds hypnotizeminds is offline
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Nevermind. Checked and re-checked a setting and it took right off. Go figure.
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Old May 4th, 2010, 03:59 PM
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degsy degsy is offline
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Thanks for the update
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