Zoom Volume

gooner · #1 July 20th, 2022, 05:41 AM

Hi Guys
I have a Asus Vivobook 15 with Windows 10. My problem is that when I use zoom the sound output is always quiet. I have tried adjusting the volume in Zoom and with the Volume Mixer. I have a JBL soundbar plugged into the headphone jack and have also tried headphones, same result. This doesn't happen with other applications. It's driving me crazy as I try to have work zooms and can't hear the other participants.
I tried uninstalling and reinstalling Zoom but no change.
Any ideas would be gratefully received
Terry

SpywareDr · #2 July 20th, 2022, 04:43 PM

Any help here? https://support.zoom.us/hc/en-us/art...-Zoom-Meetings

gooner · #3 July 21st, 2022, 02:40 AM

Thanks Doc, but I've trued all of that. When I test the different output options it seems to vary as to which one works and if I go back to one that works often it won't. I know that sounds a bit foggy but the whole thing is fogging my mind!

gooner · #4 July 21st, 2022, 08:21 AM

A quick update. It seems to work fine if I initially join without video and add video seconds later - weird