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Windows Vista Problem solving for the Windows Vista Operating System. Please remember to state which edition of Vista you are using - Home Basic, Home Premium, Business, Ultimate etc. and whether you are using the 32-bit or 64-bit version if you know.

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  #1  
Old February 5th, 2009, 03:59 PM
Curtis's Avatar
Curtis Curtis is offline
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Join Date: Jun 2005
O/S: Windows Vista
Location: United States
Posts: 164
Explorer.exe
Well, just recently I restarted my computer and whenever it logs on there is no taskbar or anything just my wallpaper and My Documents folder. So I have to manually start explorer.exe (through task manager), then everything runs fine. Could you please help me fix this issue? (Also my other topic never got replied to in like 2 days, http://www.cybertechhelp.com/forums/...d.php?t=193800, so I thought I would make this one).
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  #2  
Old February 6th, 2009, 12:58 AM
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AnnMarie AnnMarie is offline
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Join Date: Oct 2001
O/S: Windows Vista 32-bit
Location: New Zealand
Posts: 59,810
Hi Curtis. I had a look at the log you posted in your other topic and I can advise you that your operating system is infected. Not only that, your operating system has been corrupted and is unstable on both your C drive and your Compaq drive (recovery partition perhaps) and could fail to boot at any time.

I believe your best option is to contact HP/Compaq and obtain Recovery Disks to restore your operating system to factory default. Backup what you can while you are waiting for the disks to arrive.
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  #3  
Old February 6th, 2009, 07:35 AM
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Curtis Curtis is offline
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Join Date: Jun 2005
O/S: Windows Vista
Location: United States
Posts: 164
Aww okay, guess I will have to call them as soon as I can. Thanks for the help.
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  #4  
Old February 6th, 2009, 10:33 AM
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AnnMarie AnnMarie is offline
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O/S: Windows Vista 32-bit
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Posts: 59,810
You are welcome. I know this wasnt your first choice but it is very likely that your operating system also has a rootkit infection that we cannot see and goodness know what changes have been made to make your operating system unstable. Better to be safe than sorry.
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