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Malware Removal Discussion about Trojans, viruses, hoaxes, firewalls, spyware, and general Security issues. If you suspect your PC is infected with a virus, trojan or spyware app please include any supporting documentation or logs |
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Please help - can't update Vista, or access certain websites (Moved by Murf - Vista)
I'm running Vista on a HP Pavillion , and I have a couple of issues.
First: I can't run Windows Update anymore - it gives me the Code 80072EE2 - and I can't find much information on this error. It doesn't matter if I turn off my anti-virus (AVG) or Zone Alarm. Second: I can't access most Microsoft sites at all. This includes MSN.com, MSN.ca, Hotmail, help pages at Microsoft, and Windows Live Messenger. The internet is running smoothly and fast for all other sites. I can't find a lot of information online for these issues, so I'd be really grateful if someone here could help me out with this. AVG, SpyBot, Adware and Panda say I'm virus free - I've ran them all. Below is my Hijack This log: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 9:05:58 PM, on 10/09/2008 Platform: Windows Vista SP1 (WinNT 6.00.1905) MSIE: Internet Explorer v7.00 (7.00.6001.18000) Boot mode: Normal Running processes: C:\Windows\system32\taskeng.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\Program Files\Grisoft\AVG7\avgcc.exe C:\Windows\RtHDVCpl.exe C:\Windows\System32\rundll32.exe C:\Windows\System32\rundll32.exe C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe C:\Windows\system32\schtasks.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\Picasa2\PicasaMediaDetector.exe C:\Windows\system32\jusched.exe C:\Windows\system32\wbem\unsecapp.exe C:\Windows\system32\wuauclt.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\hp\kbd\kbd.exe C:\Windows\system32\conime.exe C:\Program Files\HP\HP Software Update\HPWUCli.exe C:\Users\Matea\Desktop\HiJackThis.exe C:\Windows\system32\DllHost.exe C:\Users\Matea\AppData\Local\Temp\HPSUCUVD.Z13\sp3 7249.exe C:\Users\Matea\AppData\Local\Temp\pftFD56.tmp\inst all.exe C:\Users\Matea\AppData\Local\Temp\pftFD56.tmp\Sour ce\Setup.exe C:\Windows\system32\SearchFilterHost.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: ::1 localhost O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide O4 - HKLM\..\Run: [SunJavaUpdateReg] "C:\Windows\system32\jureg.exe" O4 - HKLM\..\Run: [OsdMaestro] "C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe" O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KbdStub.EXE O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter O4 - HKCU\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - HKCU\..\RunOnce: [HPSoftwareUpdate] C:\Program Files\HP\HP Software Update\HPWUCli.exe O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user') O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O17 - HKLM\System\CCS\Services\Tcpip\..\{51FC90FA-A05A-4455-93B9-5BEBEE1EFACC}: NameServer = 142.161.130.154 142.161.2.154 O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe O23 - Service: AVG7 Resident Shield Service (AvgCoreSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe O23 - Service: Google Updater Service (gusvc) - Unknown owner - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe (file missing) O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exe O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe -- End of file - 6750 bytes |
#2
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Welcome to CTH
1. We do not read logs in this forum, they need to be posted in our Cyber Safety Forum. 2. Do you use a firewall? Could be blocking the sites. I am going to move this over to our cyber safety forum to let our folks over there look at it. They are really busy so be patient. If they find nothing then it will come back here to the Hardware Forum so we can investigate furtheer. |
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