Booting takes a long time

[GDawgie]

Hi,

This just started for me for about a week now, I'm running windows98se with a 500mhz computer, 256 megs of ram and a 20 gig hard drive, anyhow in the past week or so I have noticed that when I go to start the computer the splash screen comes up and the hard drive light blinks, then the splash screen comes up again and the computer stalls for about 70 seconds then the hard drive light starts to flicker again and it starts to load normally.
It's almost like it's trying to start something that don't exsist anymore and it gets hung up???

I don't know if this is relaterd to it but I run IE 6.0, and lately I have been noticing that when I go to click on a link it sometimes takes 30 to 40 seconds before it goes to that page, not load the page but that long just to start the modem talking again, it just sits there like it's dead then all of a sudden it clicks and starts loading the page, it just started doing this the same time the slow boot started.

Until all of this the system ran good for it's age.

any ideas would help, I don't want to have to do a full system restore, it would take me three days to get it updated from the old garbage that the unit came with, it's a HP Pavilion, about 2 1/2 years old, and I have all of the updates on it that HP put out, from the bios to the modem to the video.

Thank you!

[tb525]

Let's see what is loading at startup, Go here and download, unzip and run StartupList. Copy and paste the results in a reply.

http://www.lurkhere.com/~nicefiles/index.html

Also run scandisk and defrag.

[zipulrich]

First culprit, look at your startup list. What's loading there? Also, with a Ctrl|Alt|Del, whats running?

[Edit - didn't see tb525's excellant advice. Sorry!]

[w1che]

Scan for a trojan.. & or Spyware...

[GDawgie]

Here is my start up list: I also run defrag every other day and i use adaware, and I use Norton's virus software and it's up to date and I use a program called Swat it, searches for trojans and bots.

StartupList report, 1/4/03, 1:05:49 AM
StartupList version: 1.50
Started from : C:\WINDOWS\DESKTOP\MY SOFTWARE\STARTUP LIST PROGRAM\STARTUPLIST.EXE
Detected: Windows 98 SE (Win9x 4.10.2222A)
Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)
* Using default options
==================================================

Running processes:

C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSGLOOP.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\SYSTEM\MSG32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMKEYBD.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZONEALARM.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\KEYBDMGR.EXE
C:\PROGRAM FILES\NETROPA\ONSCREEN DISPLAY\OSD.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMUSBKB2.EXE
C:\WINDOWS\DESKTOP\MY SOFTWARE\STARTUP LIST PROGRAM\STARTUPLIST.EXE

--------------------------------------------------

Listing of startup folders:

Shell folders Common Startup:
[C:\WINDOWS\All Users\Start Menu\Programs\StartUp]
ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

SystemTray = SysTray.Exe
Keyboard Manager = C:\Program Files\Netropa\One-touch Multimedia Keyboard\MMKeybd.exe
NAV Agent = c:\PROGRA~1\NORTON~1\NAVAPW32.EXE
Tweak UI = RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
ScanRegistry = c:\windows\scanregw.exe /autorun

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run Services

ScriptBlocking = "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
TrueVector = C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
SchedulingAgent = mstask.exe

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run ServicesOnce

washindex = C:\Program Files\Washer\washidx.exe

--------------------------------------------------

Enumerating Active Setup stub paths:
HKLM\Software\Microsoft\Active Setup\Installed Components
(* = disabled by HKCU twin)

[{89820200-ECBD-11cf-8B85-00AA005B4383}] *
StubPath = rundll32.exe advpack.dll,UserInstStubWrapper {89820200-ECBD-11cf-8B85-00AA005B4383}

[>PerUser_MSN_Clean] *
StubPath = c:\windows\msnmgsr1.exe

[PerUser_LinkBar_URLs] *
StubPath = c:\windows\COMMAND\sulfnbk.exe /L

[{44BBA840-CC51-11CF-AAFA-00AA00B6015C}] *
StubPath = rundll32.exe advpack.dll,UserInstStubWrapper {44BBA840-CC51-11CF-AAFA-00AA00B6015C}

[{7790769C-0471-11d2-AF11-00C04FA35D02}] *
StubPath = rundll32.exe advpack.dll,UserInstStubWrapper {7790769C-0471-11d2-AF11-00C04FA35D02}

[{44BBA851-CC51-11CF-AAFA-00AA00B6015C}] *
StubPath = rundll32.exeadvpack.dll

[>IEPerUser] *
StubPath = RUNDLL32.EXE IEDKCS32.DLL,BrandIE4 SIGNUP

[{9EF0045A-CDD9-438e-95E6-02B9AFEC8E11}] *
StubPath = C:\WINDOWS\SYSTEM\updcrl.exe -e -u C:\WINDOWS\SYSTEM\verisignpub1.crl

[>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}] *
StubPath = C:\WINDOWS\inf\unregmp2.exe /ShowWMP

--------------------------------------------------

Load/Run keys from C:\WINDOWS\WIN.INI:

load=
run=

--------------------------------------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=Explorer.exe
SCRNSAVE.EXE=
drivers=mmsystem.dll power.drv

--------------------------------------------------

Checking for EXPLORER.EXE instances:

C:\WINDOWS\Explorer.exe: PRESENT!

C:\Explorer.exe: not present
C:\WINDOWS\Explorer\Explorer.exe: not present
C:\WINDOWS\System\Explorer.exe: not present
C:\WINDOWS\System32\Explorer.exe: not present
C:\WINDOWS\Command\Explorer.exe: not present

--------------------------------------------------

C:\WINDOWS\WININIT.BAK listing:
(Created 1/1/2003, 20:22:44)

[rename]
NUL=C:\WINDOWS\IS-CM5O9.EXE

--------------------------------------------------

C:\AUTOEXEC.BAT listing:

@echo off
path C:\WINDOWS;C:\WINDOWS\COMMAND
@REM SetPower.exe will initialize the USB Keyboard.
@c:\windows\system\setpower.exe
@SET CLASSPATH=C:\PROGRA~1\PHOTOD~1.1\ADOBEC~1

--------------------------------------------------

C:\CONFIG.SYS listing:

[common]
dos=high,umb
buffers=40
device=c:\windows\himem.sys /testmem:off
DEVICE=C:\WINDOWS\EMM386.EXE NOEMS
DEVICE=c:\cdrom\OakCdRom.SYS /D:IDECD000

--------------------------------------------------

C:\WINDOWS\DOSSTART.BAT listing:

@echo off
set path=c:\windows\command
mscdex.exe /d:IDECD000 /L:M
SET PROMPT=$p$g
SET TEMP=C:\windows\TEMP
SET TMP=C:\windows\TEMP
call c:\dosboot\mousie.bat
c:\windows\smartdrv /q
c:
cd \windows

--------------------------------------------------

Checking for superhidden extensions:

.lnk: HIDDEN! (arrow overlay: yes)
.pif: HIDDEN! (arrow overlay: yes)
.exe: not hidden
.com: not hidden
.bat: not hidden
.hta: not hidden
.scr: not hidden
.shs: HIDDEN!
.shb: HIDDEN!
.vbs: not hidden
.vbe: not hidden
.wsh: not hidden
.scf: HIDDEN! (arrow overlay: NO!)
.url: HIDDEN! (arrow overlay: yes)
.js: not hidden
.jse: not hidden

--------------------------------------------------

Enumerating Browser Helper Objects:

(no name) - C:\PROGRA~1\FRESHD~1\FRESHD~1\FDCATCH.DLL - {206E52E0-D52E-11D4-AD54-0000E86C26F6}
(no name) - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}

--------------------------------------------------

Enumerating Task Scheduler jobs:

Tune-up Application Start.job
Disk Cleanup.job
ScanDisk.job
Disk Defragmenter.job
Symantec NetDetect.job

--------------------------------------------------

Enumerating Download Program Files:

[CV3 Class]
InProcServer32 = C:\WINDOWS\SYSTEM\WUV3IS.DLL
CODEBASE = http://windowsupdate.microsoft.com/R...n/actsetup.cab

[Hotmail Attachments Control]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\HMATCHMT.OCX
CODEBASE = http://lw11fd.law11.hotmail.msn.com/...x/HMAtchmt.ocx

[Symantec RuFSI Registry Information Class]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\RUFSI.DLL
CODEBASE = http://security2.norton.com/us/sa/co.../bin/cabsa.cab

[Symantec AntiVirus scanner]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\AVSNIFF.DLL
CODEBASE = http://security2.norton.com/us/nav/c...in/AvSniff.cab

[sys Class]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\PCPITSTOP.DLL
CODEBASE = http://pcpitstop.com/pcpitstop/PCPitStop.CAB

[mhLabel Class]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\MHLBL.DLL
CODEBASE = http://www.pcpitstop.com/mhLbl.cab

[InstallShield International Setup Player]
InProcServer32 = c:\WINDOWS\DOWNLO~1\ISETUPML.DLL
CODEBASE = http://ftp.hp.com/pub/automatic/player/isetupML.cab

[QuickTime Object]
InProcServer32 = C:\WINDOWS\SYSTEM\QTPLUGIN.OCX
CODEBASE = http://www.apple.com/qtactivex/qtplugin.cab

[MSN Photo Upload Tool]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\MSNPUPLD.DLL
CODEBASE = http://communities.msn.com/scr/PhotoUC/MsnPUpld.cab

[MSN Chat Control 4.0]
InProcServer32 = C:\WINDOWS\SYSTEM\MSNCHAT40.OCX
CODEBASE = http://sc.communities.msn.com/contro...t/msnchat4.cab

[MSN File Upload Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\MSNUPLD.DLL
CODEBASE = http://sc.communities.msn.com/contro...UC/MsnUpld.cab

[AV Class]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\PAV.DLL
CODEBASE = http://www.pcpitstop.com/antivirus/PCPAV.CAB

[DiskHealth Class]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\CONFLICT.1\DISKHEALTH.DLL
CODEBASE = http://pcpitstop.com/pcpitstop/diskhealth.cab

[PWMediaSendControl Class]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\PWACTIVEXIMGCTL.DLL
CODEBASE = http://216.249.25.152/code/PWActiveXImgCtl.CAB

[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\SYSTEM\MACROMED\FLASH\FLASH.OCX
CODEBASE = http://download.macromedia.com/pub/s...sh/swflash.cab

[Shockwave ActiveX Control]
InProcServer32 = C:\WINDOWS\SYSTEM\MACROMED\DIRECTOR\SWDIR.DLL
CODEBASE = http://download.macromedia.com/pub/s...irector/sw.cab

[iPIX ActiveX Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\IPIXX.OCX
CODEBASE = http://www.ipix.com/viewers/ipixx.cab

[Update Class]
InProcServer32 = C:\WINDOWS\SYSTEM\IUCTL.DLL
CODEBASE = http://v4.windowsupdate.microsoft.co...598.8274768519

--------------------------------------------------
End of report, 9,674 bytes
Report generated in 0.635 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only

[tb525]

That's a good clean startup, i don't see anything that should cause problems.

Some other things to try,

Repair IE, Open Add/Remove programs and double click on Internet Explorer and choose 'repair'.

Look in the device manager for any yellow ! or ?.

Download and run jv16 Power Tools and give the registry a good cleaning.

AnnMarie's instructions for jv16:

Install then restart your computer. Shut down everything in systray that will close and make sure that your browser is closed and you are off the net.

When you open the program, click on Registry Tool. It will give you a complete listing of the programs on your computer. Search that list VERY carefully and make sure that you put a checkmark in front of the ones that you KNOW that you dont have anymore (previously uninstalled) then click "Remove". On the same screen, click "Tools" then "Registry Cleaner". Make sure that there are checkmarks in "I want to manually verify deleted entries", "Show why each item should be safe to remove" and "Dont pop up the registry cleaner after scan". Make sure that the other options are NOT checked. Click "Continue", and make sure that all the options in the next screen are checked and then click "Continue" again and let it find everything that its going to. Click "Select", then “Special Select” and click "All items that are safe to remove"" and then "Remove". Close that screen

While you are there, you might as well clean up your drive. Click on "File Tools". Go to Preferences and make sure that you select "Create a backup" Now choose your Source (drive) and select "Find Only Broken Shortcuts". Let it find them, "Select", "All" and "Remove" (at the bottom). Click on Find Broken ShortCuts again to unselect it and then do the same thing for "Temp Files" (dont use the other selections unless you really know what you are doing).

[GDawgie]

tb525

Hi,

well I did everything you listed in your post, step by step, some nice power programs I also after all of it was done did a scan disk then a defrag. I also went into my bios and enabled "faster boot".

when the sytem reboots and is totally loaded my system resources are at 77%. But I still have that "boot" stall I was telling you about, where when the splash screen comes up it sorta stalls for quite awhile then the hard drive starts moving again.

I timed the cold boot on my computer, heres how fast it is: from the time I push the power button to the first beep it is 15 seconds, then in 1 minute and 23 seconds you will hear the windows tune, then in 2 minutes and 10 seconds the computer is ready to go and no more hourglass on the curser.

I don't know if that slow to load is normal or not, but this unit never was that slow to complete it's boot and it never stalled after the splash screen before.

So far the internet repair seemed to work, when I click on a link it will go there instead of stalling for 30 seconds or so, but that varies cause sometimes it will do fine then I'll get those dead clicks that just sit there until it starts to load the page in 30 to 45 seconds. So I'll have to surf awhile to be able to conclude that, that problem is gone

Oh one more thing, when I was doing the registry clean up and such and I had everything shut down like you said, and I went to shut down the computer the "fatal exception errors" came up, here is the numbers: 017F:BFF9DFFF and 17A7:00002A30, they kept repeating themselfs until I did a hard shutdown by holding the power button in to shut the computer down, then I rebooted and all was well.

Thank you for your response

[tb525]

Try doing a 'logged boot' then read the bootlog.txt and see if it shows anything.

To do a logged boot, tap the F8 key like you are going into safe mode. choose 'logged boot' from the start menu.

In the meantime I'll be looking into those errors.

[GDawgie]

Originally posted by tb525
Try doing a 'logged boot' then read the bootlog.txt and see if it shows anything.

To do a logged boot, tap the F8 key like you are going into safe mode. choose 'logged boot' from the start menu.

In the meantime I'll be looking into those errors.

Hi,
To start off I'd like to say thank you for taking the time to walk me through this!! I appreciate it!!

OK, I did the Bootlog.txt thing and boy is it a big file, I went through the whole thing and copied and pasted all the bad things i found in the bootlog.txt, so here is what I found:

[00012E65] Loading Vxd = ndis2sup.vxd
[00012E65] LoadFailed = ndis2sup.vxd

[00012E87] Starting Unknown (HTREE\ROOT\0)
[00012E87] Started Unknown (HTREE\ROOT\0)
[00012E87] Enumerating Unknown (HTREE\ROOT\0)
[00012E87] Enumerated Unknown (HTREE\ROOT\0)
[00012E87] Starting Unknown (HTREE\RESERVED\0)
[00012E87] Started Unknown (HTREE\RESERVED\0)
[00012E87] Enumerating Unknown (HTREE\RESERVED\0)
[00012E87] Enumerated Unknown (HTREE\RESERVED\0)

[00012EBB] Dynamic load device
[00012EBB] Dynamic load failed : [00012EBB] File not found

[00013111] INITCOMPLETE = SDVXD
[00013111] INITCOMPLETEFAILED = SDVXD

LoadStart = arialals.ttf
LoadFail = arialals.ttf Failure code is 0002

LoadStart = arialalt.ttf
LoadFail = arialalt.ttf Failure code is 0002

That is all that I found in the bootlog.txt, what i am wondering is what is that HTREE, the unknown up there? And also my internet surfing has gone back to like it use to which is good for dial-up, I don't have the freeze ups or page stalls like I did before you gave me the tips, i thank you on that alone!!

I would like to clear these problems up above but how do I do it or should I even bother?

Thank you!

[tb525]

Try this, Boot into safe mode. Do you get any hesitation?

Then, boot into Windows and change the display settings to the lowest (640 x 480) and reboot. Any difference in the hesitation?

[GDawgie]

Originally posted by tb525
Try this, Boot into safe mode. Do you get any hesitation?

Then, boot into Windows and change the display settings to the lowest (640 x 480) and reboot. Any difference in the hesitation?

I booted into safe mode and had no hesitation, once I clicked enter on the safe mode the hard drive light started flickering and loading and there was no pause, it loaded like it did in the ole' days.

Then I booted in windows after reducing the setting as you suggested and it still hesitated as before, i could tell no difference.

[tb525]

Well, before we try updating your video drivers, try one last thing.

Disable these from loading at startup and see if it still hesitates.

Keyboard Manager = C:\Program Files\Netropa\One-touch Multimedia Keyboard\MMKeybd.exe
NAV Agent = c:\PROGRA~1\NORTON~1\NAVAPW32.EXE
Tweak UI = RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
washindex = C:\Program Files\Washer\washidx.exe

[GDawgie]

Originally posted by tb525
Well, before we try updating your video drivers, try one last thing.

Disable these from loading at startup and see if it still hesitates.

Keyboard Manager = C:\Program Files\Netropa\One-touch Multimedia Keyboard\MMKeybd.exe
NAV Agent = c:\PROGRA~1\NORTON~1\NAVAPW32.EXE
Tweak UI = RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
washindex = C:\Program Files\Washer\washidx.exe

Thank you,

I'm off to work but I will try these tonite and I will post what happened.

Oh and I did update my video drivers about a year ago on the HP site, since then they have had no new updated drivers for my system, I have the Intel 810I built into the motherboard video goodies thats only good for playing card games.

[GDawgie]

Originally posted by tb525
Well, before we try updating your video drivers, try one last thing.

Disable these from loading at startup and see if it still hesitates.

Keyboard Manager = C:\Program Files\Netropa\One-touch Multimedia Keyboard\MMKeybd.exe
NAV Agent = c:\PROGRA~1\NORTON~1\NAVAPW32.EXE
Tweak UI = RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
washindex = C:\Program Files\Washer\washidx.exe

Hi,

Well I did what you said, I even removed the washer program totally, it was a trial program anyhow. No difference in speed of booting, no change, it still hangs on me.

[tb525]

Are you using Active Desktop? Also look in the devide manager, are there any yellow ! or ? ?

*edit another thing to do, go here and download and unzip bootlog analyzer. http://www.vision4.dial.pipex.com/
Then run another logged boot. Open Bootlog Analyzer and first check 'show delays' and click start. Once it creates the list, click 'file' and 'save as'. Save it as a text file and open it in notepad and copy and paste in a reply.