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Old March 6th, 2015, 09:13 PM
bubbanm bubbanm is offline
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W7 ask for encryption key every time it starts

I have a HP 840 G1 laptop. HP replaced a video board on the laptop. Now every time you turn it on it ask for the bit locker encryption key from active directory now. Any ideas for fixing this.
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  #2  
Old March 6th, 2015, 09:17 PM
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Murf Murf is offline
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http://windows.microsoft.com/en-us/w...tup-key-or-pin

You didn't have one before they worked on it?
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Old March 6th, 2015, 09:38 PM
bubbanm bubbanm is offline
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The drive was encrypted but it did not ask for the key everytime you turned the pc on.
Now I have to go to AD look up the key and convey it to the user over the phone to their location. Its about 30 digits long
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  #4  
Old March 6th, 2015, 09:48 PM
bubbanm bubbanm is offline
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Its actually the bit locker recovery key and its 48 digits long
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