Go Back   Cyber Tech Help Support Forums > Software > Malware Removal

Notices

Malware Removal Discussion about Trojans, viruses, hoaxes, firewalls, spyware, and general Security issues. If you suspect your PC is infected with a virus, trojan or spyware app please include any supporting documentation or logs

Reply
 
Topic Tools
  #1  
Old January 10th, 2010, 04:09 PM
Luckyjfl Luckyjfl is offline
Member
 
Join Date: Sep 2004
Posts: 73
Virus or Trojan - Red Circle with White cross in it.

Hi Guys,
this one is getting me down, as I cannot get rid of it easily. It changed the colour of my desktop screen and put a big message on it, stating I had a Virus. It did not say that that was the actually virus,lol. It is a Red Circle with White cross in it, on my taskbar. It changes my web pages to something else, when ever I try to change the page myself. Ie, if I go to Google and try to go to another site, this prevents me doing so and sends me to a site of its own.
I am using win XP Pro. I tried using StopZilla, but that did not work. It is not allowing me to get to a site to download Highjack program. I will try that again though.
Cheers.
Reply With Quote
  #2  
Old January 10th, 2010, 04:25 PM
Luckyjfl Luckyjfl is offline
Member
 
Join Date: Sep 2004
Posts: 73
Hi Guys, I managed to get a Highjack log file . Because it is so long, this program will not except it.
Thank you.
Reply With Quote
  #3  
Old January 10th, 2010, 11:03 PM
Jintan's Avatar
Jintan Jintan is offline
Cyber Tech Help Moderator
 
Join Date: Dec 2004
Posts: 52,284
Hello Luckyjfl,

It may help for now by doing everything via Safe Mode (at startup tap the F8 key about once per half-second, then select Safe Mode with Networking from the menu). Fewer malware activities will be running then. Then see if you can do the following steps, to give us something to work from here. As for posting limitations here, you will need to break logs into parts, then post each of those. Use extra posts if needed.


To keep them from interfering with the repairs, be sure to temporarily disable all antivirus/anti-spyware softwares while these steps are being completed. This can usually be done through right clicking the software's Taskbar icons, or accessing each software through Start - Programs.


Download RSIT (random's system information tool) from here to your desktop. Then click on the RSIT.exe to open the RSIT display, and click the Continue button.

If necessary allow it to locate or download a copy of HijackThis as needed.

Once the scan completes a textbox will open - copy/paste those contents here for review please. The log can also be found at C:\rsit\log.txt.

RSIT will also create a second log, info.txt, which will be minimized to your taskbar. Post that here as well please (it will also be stored at C:\rsit\info.txt).

You can break logs into parts and use separate posts here when replying and posting the log files, if needed.

--------------

Also click here and download the installer for Gmer to your desktop, then click that file to run Gmer.


Once the opening scan finishes, click on Scan (before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while this scan completes. Also do not use your computer during the scan).

When completed, click on the Copy button and rightclick on your Desktop, choose "New" > Text document. Once the file is created, open it and rightclick again and choose Paste. Copy the information and post it here please.
Reply With Quote
  #4  
Old January 11th, 2010, 05:48 PM
Luckyjfl Luckyjfl is offline
Member
 
Join Date: Sep 2004
Posts: 73
Hi Jintan,
thank you for your advice. It was really appreciatted. Because this problem is Not allowing me to finish the scans you suggested, I am going to format the whole thing. Alas, it is an inconvenience, but maybe neccessary. Cheers again. I always get help here. Thankyou so much.
Lucky
Reply With Quote
  #5  
Old January 12th, 2010, 01:23 AM
Jintan's Avatar
Jintan Jintan is offline
Cyber Tech Help Moderator
 
Join Date: Dec 2004
Posts: 52,284
I appreciate you taking the time to post back the update. Be well.
Reply With Quote
Reply

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Topics
Topic Topic Starter Forum Replies Last Post
White Screen Virus guy0202 Windows XP 1 January 19th, 2013 08:58 PM
Gray circle with white exclamation mark ace2005 Internet / Browsers 10 November 17th, 2011 10:42 PM
red circle with a white x say windows has detected a spyware infection leyvis Malware Removal 3 July 14th, 2008 01:35 PM
White screen - downloader trojan?? jdcarte Malware Removal 27 January 4th, 2006 08:05 PM
Anti-virus industry: white knight or black hat? ladyjeweler Malware Removal 0 February 16th, 2004 05:53 PM


All times are GMT +1. The time now is 04:28 PM.