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  #1  
Old October 14th, 2011, 10:55 AM
maa126 maa126 is offline
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Join Date: May 2008
O/S: Windows Vista 32-bit
Location: Beirut
Age: 36
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stuck at installing update 1 of 1

Hi
When I tried to start my computer it said do not unplug of turn off your computer, windows in installing update 1 of 1, and it is stuck like that for several hours, I tried to reboot but the same thing happened, is there any thing that I can do?
thanks
  #2  
Old October 15th, 2011, 03:03 AM
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AnnMarie AnnMarie is offline
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O/S: Windows Vista 32-bit
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Hi maa126. Try booting into Safe Mode (restart your computer and tap F8 continuously as it restarts) and run System Restore.

If you are unable to do this, you will have to run startup repair. See here for more help if you need it.
  #3  
Old October 17th, 2011, 12:36 PM
maa126 maa126 is offline
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I restarted using safe mode, then I disabled the windows update service and restarted in normal mode, and everything went OK. The update is for Microsoft.net framework 4, I tried to install it again but the problem reappeared. Do you think that I can do without this update?
Thanks for you help
  #4  
Old October 18th, 2011, 12:25 AM
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AnnMarie AnnMarie is offline
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I doubt it maa126. Microsoft offers free support for Windows Update issues and you can lodge a free Windows Update support incident request here.
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