Go Back   Cyber Tech Help Support Forums > Hardware > Networking


Networking Use this board for problem solving and the discussion of Networking, router, and Wi-Fi issues

Topic Tools
Old May 7th, 2008, 11:29 AM
missjenji missjenji is offline
New Member
Join Date: May 2008
Posts: 1
Need help - can connect to wireless network but not internet

Hey y'all. I am really hoping that someone can help me with this, I've spent about two hours on it and it is still not working... sigh...

At about 2:30am last night, I ceased being able to access the internet. My sister experienced the same problem. Since it was late, we both just went to sleep. Today, my computer is still unable to access the Internet, but hers is able to do so. I can connect to our wireless network... but no internet. I called our service provider and spent about an hour on the phone with a very nice IT guy, who was unable to help me. He told me that I needed to call the Netgear help folks and tell them that my computer was "not able to release an invalid IP address" and they would be able to help. Wel, I tried talking to the Netgear help desk, but that fellow was a useless idiot who didn't even understand what the problem was after ten minutes on the phone, so I finally just nicely thanked him for his help and then hung up.

I have a Netgear Wireless Card, the wireless router is a linksys. I am running Windows XP on a desktop PC. My sister's comp is a laptop running Windows XP; she is able to access our Wireless network and get on the internet just fine (I am using that laptop to post here). We use Time Warner Cable.

Running ipconfig gets me this info:
autoconfiguration IP address:
Subnet Mast:
Default Gateway: (blank)

When I was on the phone with the Time Warner help guy, he asked me to run "ipconfig/renew", but I got the following error message: "An error occured while renewing interface Wireless Network Connection : unable to conact your DHCP server. Request has timed out."

Help is GREATLY APPRECIATED as I require a net connection for both my work and for online classwork.

Last edited by missjenji; May 7th, 2008 at 11:33 AM.
Reply With Quote
Old May 7th, 2008, 02:36 PM
ecross ecross is offline
Senior Member
Join Date: Mar 2007
Posts: 447
missjenji, Welcome to the Forum!

First, if you haven't already I suggest you unplug the cable from your router and your modem for about 30 seconds then plug it back again to see if that fixes it. If it doesn't solve the problem then try running the Network Diagostics tool. In Microsoft Internet Explorer, click Diagnose Connection Problems on the Tools menu.
Reply With Quote
Old May 7th, 2008, 06:22 PM
Spovik Spovik is offline
Senior Member
Join Date: May 2008
O/S: Windows XP Pro
Location: USA
Posts: 103
Unknown if the diagnostics tool covers this, so forgive the redundancy. You can open your network control panel, and where you see all your various adapters listed there, right click on your wireless network connection. Near the bottom, there is a "Repair" option to choose.

Afterward, run the following from the command line:

ipconfig /release
ipconfig /renew

If that doesn't work you can use ipconfig /all and see you have any DNS servers.

Typing this in the browser will take you to google: This will tell you if your net is out completely, or if you aren't getting any DNS servers (DNS servers convert all the website names to those IP numbers to make life easy for us)

You can also look into changing your network adapter options from DHCP to static settings to try that as well.
Reply With Quote


Topic Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Topics
Topic Topic Starter Forum Replies Last Post
Computer connected to wireless home network can't connect to internet askolepaul Windows 7 10 April 1st, 2015 01:00 PM
Wireless network adapter will not connect to a network caladbolg146168 Networking 0 March 26th, 2013 08:44 PM
Can't Connect to Wireless Network Pepper2003 Networking 10 January 17th, 2008 12:12 AM
Can't connect to net despite wireless adapter connecting to router's wireless network mb667584 Networking 10 February 9th, 2007 12:19 AM
Can't Connect to Wireless Network ellemrac721 Networking 3 August 16th, 2006 01:09 PM

All times are GMT +1. The time now is 06:11 AM.