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Windows 10 Problem solving for the Windows 10 Operating System. |
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#1
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Failed windows update invalidated my Windows 10 + other programs
Hola
So the other day I am going about my business on my vaio when I decide to reboot. Presumably there was an update going on while rebooting as my screen sat at the restarting screen for HOURS to no avail. I hear this was a common problem with the the 3139907 update... So I end up having to hard boot after about 10 hours and to my consternation, my Windows 10 is showing as invalid--I have the activate windows watermark at my bottom right hand corner-- along with my Kaspersky virus scanner and my Microsoft Word 2016 suite. For better lack of words, I am pissed. I am guessing that a clean install of Windows 10 is in order since the restore point wouldn't work, nor would a manual update to windows update 155... Thoughts? |
#2
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Hello Vlad,
I see that you have already tried system restore. Have you tried Refresh Your PC option yet? I not, its worth trying since it will help repair the OS files. To refresh your PC Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings. (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, click Settings, and then click Change PC settings.) Tap or click Update and recovery, and then tap or click Recovery. Under Refresh your PC without affecting your files, tap or click Get started. Follow the instructions on the screen. |
#3
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tell about the operating system. did the computer come with win10 or did you upgrade? If you upgraded, did the previous operating system come with the computer? If it did not come with the system, did you upgrade with an upgrade version or oem/system builders.
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