Go Back   Cyber Tech Help Support Forums > Software > Internet / Browsers

Notices

Internet / Browsers Use this board for problem solving and the discussion of Internet and Browser issues

Reply
 
Topic Tools
  #1  
Old February 7th, 2008, 08:15 AM
price price is offline
New Member
 
Join Date: Sep 2007
Posts: 4
Exclamation Error Message Problem!

Hi All,

I am experiencing extreme difficulties with my Broadband connection. I am running Vista Home Basic and using a Thompson Speedtouch 330.

I have been with my ISP (Tiscali) for nearly a year and have had no problems. After no system changes, I started to get the Error Message "721." The remote computer is not responding, I know this tends to be a network problem so I wasn't worried and assumed it would be back up in a while.

A few days later no change, checking the website I found this help page:

http://uk-tiscali.custhelp.com/cgi-b...i=&p_topview=1

After following this advice to the letter, resetting the resetlog.txt did not help, uninstalling and reinstalling the modem with the latest Vista drivers did not help. I also contacted Tiscali and they suggested all of the above and then told me they would get back to me, this hasn't happened.

Mean while trying various things, a system restore to before the problem began, trying different drivers etc, I am still getting the error 721 message.

I thought that I would see if I could run and install the modem on another computer, just to try and source the root of the problem

I used to Tiscali disc, began to install the software and drivers on a computer running XP SP2 and to my horror it worked perfectly. Full Internet connection, perfect working modem.

What I need to know is what can cause the Error Message 721 when it is not a network problem? And is there anyway to sort it out?

It is clearly a computer problem, and a recent one at that.

Any help would be greatly appreciated!

Thank you in advance!
Reply With Quote
Reply

Bookmarks

Topic Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Topics
Topic Topic Starter Forum Replies Last Post
Error Message Problem deltatango Windows XP 3 April 21st, 2012 12:59 AM
Router Problem error message lordi Networking 6 August 9th, 2007 12:16 AM
Error Message related to: Norton Internet Security 2007 Error Message Says: kota116 The Anything Else Board 0 June 18th, 2007 10:15 PM
aoe 3 error message procesessor problem? the_gamer81 Hardware 1 January 27th, 2006 12:38 PM
Windows Error Message Problem... Samuel Velasque Windows XP 5 October 28th, 2005 09:27 PM


All times are GMT +1. The time now is 08:33 PM.