Go Back   Cyber Tech Help Support Forums > Operating Systems > Older Windows Versions > Windows XP

Notices

Windows XP Problem solving for the Windows XP Operating System

Reply
 
Topic Tools
  #1  
Old September 14th, 2019, 12:20 AM
Jerry56 Jerry56 is offline
Senior Member
 
Join Date: Jul 2007
Posts: 1,118
Thumbs up Pc will not boot

My Dell Dimension 2400 will not boot up, Its showing message "Primary Drive 1 not found".
All my drives and CD drives are all connected and I am sure that the hard drives are all in good condition.
Do have any suggestion?
Reply With Quote
  #2  
Old September 14th, 2019, 01:04 AM
SpywareDr SpywareDr is offline
Senior Member
 
Join Date: Nov 2011
O/S: Windows 10 Pro
Location: Maryland, USA
Posts: 681
To double-check and see if "Primary Drive 1" is in :good condition", connect it to another computer either directly to the motherboard or by using a USB-to-SATA adapter (about $12 or so). If that computer cannot access it either, more than likely it's dead.

All hard drives will fail. They're mechanical beasts with moving parts. Moving parts cause wear. And when that wear becomes great enough, the hard drive simply can no longer do what it was designed to do. IOW, it's wore out.
Reply With Quote
  #3  
Old September 14th, 2019, 08:39 AM
renegade600's Avatar
renegade600 renegade600 is offline
CTH Subscriber
 
Join Date: Sep 2003
O/S: Linux
Location: Osceola, Ar
Posts: 26,675
you can also go into the bios and see if it shows the drive. if not, then good chance the drive is dead. but you open the case, check cables, and make sure it is dust free. then try again.
Reply With Quote
  #4  
Old September 15th, 2019, 04:43 PM
Murf's Avatar
Murf Murf is offline
Moderator
 
Join Date: Oct 2001
O/S: Windows XP Pro
Posts: 17,424
Can you get into SETUP (BIOS) on a Dell usually the F2 or DEL key when it starts to boot???
Reply With Quote
  #5  
Old September 17th, 2019, 12:32 AM
Jerry56 Jerry56 is offline
Senior Member
 
Join Date: Jul 2007
Posts: 1,118
Thumbs up

I got it to boot and it work like normal but after leaving it in sleep mode and returned a few hours later it would not wake from sleep mode.
I pressed the power button and the pc turned on with the fan running but the monitor was not light up.
After leaving the computer over night with the power off it boot normally but after leaving it for few hours the same thing happen it will not wake so now it will only boot after leavening it for several hours with the power off. ( with the computer turn off.)
Please advise if you have any suggestion.

Last edited by Jerry56; September 17th, 2019 at 12:56 AM.
Reply With Quote
  #6  
Old September 17th, 2019, 10:30 PM
Murf's Avatar
Murf Murf is offline
Moderator
 
Join Date: Oct 2001
O/S: Windows XP Pro
Posts: 17,424
Get into SETUP

Go to Power Management

You should have 3 settings:

Suspend Mode
AC Power Recovery
Low Power Mode

Under Suspend Mode the default should be S3
AC Power Recovery OFF
Low Power Mode DISABLED


I think maybe under Integrated Devices you may have Wake Up LAN, if so disable it.
Reply With Quote
  #7  
Old September 18th, 2019, 03:45 AM
Jerry56 Jerry56 is offline
Senior Member
 
Join Date: Jul 2007
Posts: 1,118
Thumbs up

Please advise how to find the above options because under power management the options that I see are :
1) Turn off monitor
2) Turn off Hard disk
3) System Standby
4) System Hibernates
Reply With Quote
  #8  
Old September 23rd, 2019, 02:00 PM
Jerry56 Jerry56 is offline
Senior Member
 
Join Date: Jul 2007
Posts: 1,118
Thumbs up Suspect virus

I suspect that the computer may be infected because its acting strange example
1) I set it to never go on standby but after a few days it goes on standby and when on standby it will not wake.
2) When I go on the internet it will be o.k for a few moment but if I try to go to another web site it will say " Server not found" and then I can't log on to the internet.
Reply With Quote
  #9  
Old September 24th, 2019, 05:10 AM
Murf's Avatar
Murf Murf is offline
Moderator
 
Join Date: Oct 2001
O/S: Windows XP Pro
Posts: 17,424
Download and run Malwarebytes, quarantine everything it finds:

Then reboot, see if that helps
Reply With Quote
  #10  
Old September 24th, 2019, 05:12 PM
Jerry56 Jerry56 is offline
Senior Member
 
Join Date: Jul 2007
Posts: 1,118
Thumbs up

I ran Malwarebytes but the problems remain.
Reply With Quote
  #11  
Old September 25th, 2019, 05:32 PM
Jerry56 Jerry56 is offline
Senior Member
 
Join Date: Jul 2007
Posts: 1,118
Thumbs up

Please transfer this to Malware Removal Forum for me if its possible.
Reply With Quote
  #12  
Old September 26th, 2019, 07:20 PM
Jintan's Avatar
Jintan Jintan is offline
Cyber Tech Help Moderator
 
Join Date: Dec 2004
Posts: 52,284
Howdy Jerry56,


Before I respond to the thread you started in the Malware Help forum, I have a few questions here.

Quote:
After leaving the computer over night with the power off it boot normally but after leaving it for few hours the same thing happen it will not wake so now it will only boot after leavening it for several hours with the power off. ( with the computer turn off.)
Suggests heat as an issue. Have you pulled the cover and checked if your CPU fan and heatsink are clean?
Reply With Quote
  #13  
Old September 27th, 2019, 12:35 AM
Jerry56 Jerry56 is offline
Senior Member
 
Join Date: Jul 2007
Posts: 1,118
Thumbs up

I turned off the computer and clean out everything and when i turn it on it will not boot so I am now waiting and will try again in another three hours (3 hrs).
I also noticed that now when it boot it will not go on the internet.
Reply With Quote
  #14  
Old September 27th, 2019, 06:38 AM
Jerry56 Jerry56 is offline
Senior Member
 
Join Date: Jul 2007
Posts: 1,118
Thumbs up

After waiting it boot up
Reply With Quote
  #15  
Old September 27th, 2019, 11:24 AM
Jintan's Avatar
Jintan Jintan is offline
Cyber Tech Help Moderator
 
Join Date: Dec 2004
Posts: 52,284
Still sounds heat related. Older XP computer, so the thermal paste may be dried up, causing the processor to shut things down til it cools. You would have to have alcohol and new thermal paste to clean it up and re-paste it afterwards. Do you feel comfortable doing this?
Reply With Quote
Reply

Bookmarks

Topic Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Topics
Topic Topic Starter Forum Replies Last Post
Reboot and select proper boot device or insert boot media in selected boot device Nien Windows Vista 2 February 11th, 2011 05:30 PM
HP Pavilion ze4600 laptop won't boot up into Windows xp. Only able to boot safe mode. Jeepsburg Windows XP 6 August 31st, 2008 11:49 PM
Can't Boot into XPsp3 w/Dual Boot Computer; Hal.dll Error Msg. Need a Repair Install? Brainscan701 Windows XP 0 August 24th, 2008 06:56 AM
Keeping a multi-boot system running while one boot partition is missing GarryJ Windows XP 4 August 9th, 2007 11:55 PM
Blue screen at boot. computer won't correctly boot even in safe mode... I NEED HELP!! jwink89 Windows NT, 2000, 2003, 2008, 2012 7 February 27th, 2006 02:44 AM


All times are GMT +1. The time now is 12:01 AM.