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Malware Removal Discussion about Trojans, viruses, hoaxes, firewalls, spyware, and general Security issues. If you suspect your PC is infected with a virus, trojan or spyware app please include any supporting documentation or logs

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  #1  
Old December 1st, 2007, 03:24 AM
heathercody heathercody is offline
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Join Date: Mar 2006
Posts: 16
Hijack This log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:22:33 PM, on 11/30/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5346.0005)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb1 0.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\Dell\QuickSet\quickset.exe
C:\PROGRA~1\ALLTEL~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Common Files\DriveCleaner Free\udcsdr.exe
C:\Program Files\Common Files\DriveCleaner Free\udcpas.exe
C:\Program Files\SpiralFrog\Spiralfrog.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\regscan.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\Program Files\MySurvey Messenger\MySurveyMessenger.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\Program Files\ALLTEL DSL Check-up Center\bin\mpbtn.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\msiexec.exe
C:\Documents and Settings\Gonzalez\Local Settings\Temporary Internet Files\Content.IE5\A5F0FYLD\hijackthis[1].exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://my.netzero.net/s/sp?r=al&cf=sp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=55245&clcid={SUB_CLCID}
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb1 0.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\PROGRA~1\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\ALLTEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [SDR6_Check] "C:\Program Files\Common Files\DriveCleaner Free\udcsdr.exe"
O4 - HKLM\..\Run: [PAS_Check] "C:\Program Files\Common Files\DriveCleaner Free\udcpas.exe"
O4 - HKLM\..\Run: [SpiralFrog] C:\Program Files\SpiralFrog\Spiralfrog.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [Regscan] C:\WINDOWS\system32\regscan.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Startup: MySurvey Messenger.lnk = C:\Program Files\MySurvey Messenger\MySurveyMessenger.exe
O4 - Startup: WkCalRem.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Windstream Broadband Check-up Center.lnk = C:\Program Files\ALLTEL DSL Check-up Center\bin\matcli.exe
O4 - Global Startup: ymetray.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/noc...1.0.0.15-3.cab
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://www.runaware.com/dolphin/wficat.cab
O16 - DPF: {2D2BEE6E-3C9A-4D58-B9EC-458EDB28D0F6} - http://www.drivecleaner.com/.freewar...eanerstart.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {427273CC-764E-11D3-823D-006097F90453} (Pixami Image Editor Control) - http://www.cmphotocenter.com/is/BPImageEditor.cab
O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://myfamily.com/Controls/Upload/ImageUploader4.cab
O16 - DPF: {C915801D-6F00-49CD-8A9A-8DE5C11ADDC1} (Pixami Drag/Drop Upload UI Control) - http://www.cmphotocenter.com/is/DragDropUploader.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O22 - SharedTaskScheduler: IE Component Categories cache daemon - {553858A7-4922-4e7e-B1C1-97140C1C16EF} - C:\WINDOWS\system32\ieframe.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

--
End of file - 12229 bytes
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  #2  
Old December 1st, 2007, 10:34 AM
Anthony10 Anthony10 is offline
CTH Subscriber
 
Join Date: Nov 2006
O/S: Windows Vista 32-bit
Location: France
Age: 33
Posts: 698
Hi,

I am currently working on your log under expert supervision and be back ASAP. Thanks.

Anthony.
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  #3  
Old December 1st, 2007, 07:37 PM
heathercody heathercody is offline
New Member
 
Join Date: Mar 2006
Posts: 16
Okay thank you very much, hope you can help me! Heather
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  #4  
Old December 2nd, 2007, 01:37 PM
Anthony10 Anthony10 is offline
CTH Subscriber
 
Join Date: Nov 2006
O/S: Windows Vista 32-bit
Location: France
Age: 33
Posts: 698
Hi,

Step 1 : HijackThis
Before you do anything else, please create a folder for HijackThis and put it in a permanent folder (like C:\HJT) instead of the Desktop. This is required because HijackThis will create backups and we don't want them to be deleted.

Step 2 : ComboFix
Download combofix.exe.

Double click combofix.exe & follow the prompts. A window will open with a warning. Type "Y" (and Enter) to start the fix.
When the scan completes it will open a text window. Please post the report with a new HijackThis log.

A caution - do not touch your mouse/keyboard until the scan has completed. The scan will temporarily disable your Desktop, and if interrupted may leave your Desktop disabled. If this occurs, please reboot to restore the Desktop.

Anthony.
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  #5  
Old December 4th, 2007, 03:28 AM
heathercody heathercody is offline
New Member
 
Join Date: Mar 2006
Posts: 16
combo fix log

ComboFix 07-12-02.6 - Gonzalez 2007-12-03 19:58:16.1 - NTFSx86
Running from: C:\Documents and Settings\Gonzalez\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Program Files\Common Files\drivecleaner free
C:\Program Files\Common Files\drivecleaner free\udcpas.exe
C:\Program Files\Common Files\drivecleaner free\udcsdr.exe
C:\WINDOWS\Downloaded Program Files\UDC6_0001_D19M1908NetInstaller.exe
C:\WINDOWS\system32\~.exe
C:\WINDOWS\system32\regscan.exe

.
((((((((((((((((((((((((( Files Created from 2007-11-04 to 2007-12-04 )))))))))))))))))))))))))))))))
.

2007-11-24 19:34 . 2007-12-03 19:42 54,156 --ah----- C:\WINDOWS\QTFont.qfn
2007-11-24 19:34 . 2007-11-24 19:34 1,409 --a------ C:\WINDOWS\QTFont.for
2007-11-21 18:17 . 2007-11-21 18:17 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\RoboForm
2007-11-21 18:15 . 2007-11-21 18:15 <DIR> d-------- C:\Program Files\Siber Systems
2007-11-16 18:11 . 2007-11-16 18:11 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Dell
2007-11-16 18:03 . 2007-11-16 18:03 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\SupportSoft
2007-11-16 18:02 . 2007-11-16 18:02 <DIR> d-------- C:\Program Files\Dell Support Center
2007-11-11 15:39 . 2007-11-11 15:39 <DIR> d-------- C:\WINDOWS\Intuit
2007-11-10 13:41 . 2007-11-16 18:02 <DIR> d-------- C:\Program Files\Common Files\supportsoft
2007-11-10 11:17 . 2007-07-30 14:44 3,518,464 --a------ C:\WINDOWS\system32\cdintf300.dll
2007-11-10 11:17 . 2007-06-28 14:09 1,843,200 --a------ C:\WINDOWS\system32\acXMLParser.dll
2007-11-10 11:02 . 2007-11-10 11:02 <DIR> d-------- C:\Program Files\Intuit
2007-11-10 11:02 . 2007-11-11 15:36 <DIR> d-------- C:\Program Files\Common Files\Intuit
2007-11-10 11:02 . 2007-11-11 15:36 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Intuit
2007-11-09 23:50 . 2007-11-09 23:50 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\COMMON FILES
2007-11-09 20:06 . 2007-11-09 20:06 <DIR> d-------- C:\Program Files\Akamai
2007-11-09 20:06 . 2007-11-09 21:38 <DIR> d-------- C:\Documents and Settings\Gonzalez\Application Data\Download Manager

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))) ))
.
2007-12-04 01:44 --------- d-----w C:\Program Files\SpiralFrog
2007-11-11 21:48 --------- d-----w C:\Program Files\eGames
2007-11-10 17:18 --------- d-----w C:\Program Files\Google
2007-10-26 03:34 8,460,288 ----a-w C:\WINDOWS\system32\dllcache\shell32.dll
2007-10-17 20:03 --------- d-----w C:\Program Files\Java
2007-09-25 02:18 7,906 ----a-w C:\Documents and Settings\Gonzalez\Application Data\wklnhst.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\Curre ntVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 10:24]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 10:09]
"MoneyAgent"="C:\Program Files\Microsoft Money\System\mnyexpr.exe" [2002-07-17 10:00]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-11-15 09:23]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [2005-06-24 05:36]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2005-07-19 09:09]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2005-07-19 09:06]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2005-07-19 09:10]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [2007-09-25 00:11]
"SigmatelSysTrayApp"="stsystra.exe" [2005-08-23 22:42 C:\WINDOWS\stsystra.exe]
"Dell Wireless Manager UI"="C:\WINDOWS\system32\WLTRAY" []
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-02-23 15:19]
"RealTray"="C:\Program Files\Real\RealPlayer\RealPlay.exe" [2005-10-06 17:31]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2004-12-06 00:05]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\I SUSPM.exe" [2004-07-27 15:50]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 15:50]
"VSOCheckTask"="C:\PROGRA~1\McAfee.com\VSO\mcmnhdl r.exe" [2005-07-08 18:18]
"VirusScan Online"="C:\Program Files\McAfee.com\VSO\mcvsshld.exe" [2005-08-10 12:49]
"OASClnt"="C:\Program Files\McAfee.com\VSO\oasclnt.exe" [2005-08-11 22:02]
"MCAgentExe"="c:\PROGRA~1\mcafee.com\agent\mcagent .exe" [2005-09-22 18:29]
"MCUpdateExe"="C:\PROGRA~1\mcafee.com\agent\mcupda te.exe" [2006-01-11 12:05]
"MPFExe"="C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray. exe" [2005-11-11 17:00]
"mmtask"="C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe" [2006-01-17 13:03]
"HP Component Manager"="C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" [2003-12-22 07:38]
"HPDJ Taskbar Utility"="C:\WINDOWS\system32\spool\drivers\w32x86 \3\hpztsb10.exe" [2005-07-22 21:25]
"HP Software Update"="C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" [2005-02-16 22:11]
"Dell QuickSet"="C:\PROGRA~1\Dell\QuickSet\quickset.exe" [2005-08-01 15:00]
"Motive SmartBridge"="C:\PROGRA~1\ALLTEL~1\SMARTB~1\Motive SB.exe" [2004-11-09 09:32]
"SpiralFrog"="C:\Program Files\SpiralFrog\Spiralfrog.exe" [2007-09-14 07:58]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-06-29 05:24]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-09-26 13:42]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [2007-11-10 11:18]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 09:24]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\Cur rentVersion\Run]
"MySpaceIM"="C:\Program Files\MySpace\IM\MySpaceIM.exe" [2007-08-13 18:04]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\Cur rentVersion\RunOnce]
"RunNarrator"="Narrator.exe" [2004-08-04 04:00 C:\WINDOWS\system32\narrator.exe]

C:\Documents and Settings\Gonzalez\Start Menu\Programs\Startup\
HotSync Manager.lnk - C:\Program Files\Palm\HOTSYNC.EXE [2003-07-16 18:37:26]
MySurvey Messenger.lnk - C:\Program Files\MySurvey Messenger\MySurveyMessenger.exe [2007-07-02 14:46:10]
WkCalRem.LNK - C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe [2004-06-23 18:23:00]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2005-10-06 17:25:21]
Windstream Broadband Check-up Center.lnk - C:\Program Files\ALLTEL DSL Check-up Center\bin\matcli.exe [2007-07-24 13:40:13]
ymetray.lnk - C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe [2007-08-09 11:09:10]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=C:\PROGRA~1\Google\GOOGLE~1\GOEC62~ 1.DLL

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Kodak EasyShare software.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Kodak EasyShare software.lnk
backup=C:\WINDOWS\pss\Kodak EasyShare software.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^KODAK Software Updater.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\KODAK Software Updater.lnk
backup=C:\WINDOWS\pss\KODAK Software Updater.lnkCommon Startup

R2 sprtsvc_dellsupportcenter;SupportSoft Sprocket Service (dellsupportcenter);C:\Program Files\Dell Support Center\bin\sprtsvc.exe /service /p dellsupportcenter
S3 BTNetFilter;Bluetooth Network Filter;\??\C:\Program Files\IVT Corporation\BlueSoleil\Device\Win2k\BTNetFilter.sy s

*Newly Created Service* - CATCHME
*Newly Created Service* - PROCEXP90
.
Contents of the 'Scheduled Tasks' folder
"2007-12-04 01:42:31 C:\WINDOWS\Tasks\McAfee.com Scan for Viruses - My Computer (HEATHER-Gonzalez).job"
- c:\program files\mcafee.com\vso\mcmnhdlr.exe
"2007-12-01 03:30:02 C:\WINDOWS\Tasks\{9F4F0987-367C-4DDB-AB1B-3DC9C7735787}_HEATHER_Gonzalez.job"
- C:\WINDOWS\system32\mobsync.exeE /Schedule=
.
************************************************** ************************

catchme 0.3.1318 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-12-03 20:03:16
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

************************************************** ************************
.
Completion time: 2007-12-03 20:04:03
.
--- E O F ---
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  #6  
Old December 4th, 2007, 03:29 AM
heathercody heathercody is offline
New Member
 
Join Date: Mar 2006
Posts: 16
hijack log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:11:02 PM, on 12/3/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5346.0005)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb1 0.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\Dell\QuickSet\quickset.exe
C:\PROGRA~1\ALLTEL~1\SMARTB~1\MotiveSB.exe
C:\Program Files\SpiralFrog\Spiralfrog.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Digital Line Detect\DLG.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\Program Files\MySurvey Messenger\MySurveyMessenger.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\Program Files\ALLTEL DSL Check-up Center\bin\mpbtn.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Documents and Settings\Gonzalez\Desktop\hijackthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://my.netzero.net/s/sp?r=al&cf=sp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=55245&clcid={SUB_CLCID}
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb1 0.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\PROGRA~1\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\ALLTEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [SpiralFrog] C:\Program Files\SpiralFrog\Spiralfrog.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Startup: MySurvey Messenger.lnk = C:\Program Files\MySurvey Messenger\MySurveyMessenger.exe
O4 - Startup: WkCalRem.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Windstream Broadband Check-up Center.lnk = C:\Program Files\ALLTEL DSL Check-up Center\bin\matcli.exe
O4 - Global Startup: ymetray.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/noc...1.0.0.15-3.cab
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://www.runaware.com/dolphin/wficat.cab
O16 - DPF: {2D2BEE6E-3C9A-4D58-B9EC-458EDB28D0F6} - http://www.drivecleaner.com/.freewar...eanerstart.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {427273CC-764E-11D3-823D-006097F90453} (Pixami Image Editor Control) - http://www.cmphotocenter.com/is/BPImageEditor.cab
O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://myfamily.com/Controls/Upload/ImageUploader4.cab
O16 - DPF: {C915801D-6F00-49CD-8A9A-8DE5C11ADDC1} (Pixami Drag/Drop Upload UI Control) - http://www.cmphotocenter.com/is/DragDropUploader.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O22 - SharedTaskScheduler: IE Component Categories cache daemon - {553858A7-4922-4e7e-B1C1-97140C1C16EF} - C:\WINDOWS\system32\ieframe.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe
11696 bytes
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  #7  
Old December 5th, 2007, 07:36 PM
AnnMarie's Avatar
AnnMarie AnnMarie is offline
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Join Date: Oct 2001
O/S: Windows Vista 32-bit
Location: New Zealand
Posts: 59,810
Hi heathercody. Your reply got lost because you started a new topic instead of replying to this thread however I have merged it with your original topic. To avoid this happening again, click on "Post Reply" in the bottom lefthand corner when you want to reply.
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  #8  
Old December 5th, 2007, 08:11 PM
Anthony10 Anthony10 is offline
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Join Date: Nov 2006
O/S: Windows Vista 32-bit
Location: France
Age: 33
Posts: 698
Thanks AnnMarie.
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  #9  
Old December 6th, 2007, 12:09 AM
heathercody heathercody is offline
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Join Date: Mar 2006
Posts: 16
you havent helped me yet, I was told to dwnld combofix run it but dont fix anything, then run hijack and post both logs.
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  #10  
Old December 6th, 2007, 05:16 PM
Anthony10 Anthony10 is offline
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Join Date: Nov 2006
O/S: Windows Vista 32-bit
Location: France
Age: 33
Posts: 698
Hi,

I advise you to print or save this answer because you won't can accede to Internet from step 4.

Step 1 : SuperAntiSpyware
Go here and download the free version of SUPERAntiSpyware and install it. Reboot.

Open SUPERAntiSpyware and click on the check for updates button. Once the update is finished, close the program.

Step 2 : ATF Cleaner
Go Here and download ATF cleaner. Click on the downloaded file to run it, and select "Select All", then click Empty Selected (and close ATF).

If you have them, also click on Firefox/Opera at the top and repeat the steps (and close ATF). Firefox/Opera will need to be closed first for the cleaning to be effective.

Step 3 : Safe Mode
Reboot into Safe Mode (at startup tap the F8 key and select Safe Mode).

Step 4 : HijackThis
Open HijackThis, run a scan, place a check next to the following entries and then click Fix checked :

O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/noc...1.0.0.15-3.cab
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://www.runaware.com/dolphin/wficat.cab
O16 - DPF: {2D2BEE6E-3C9A-4D58-B9EC-458EDB28D0F6} - http://www.drivecleaner.com/.freewar...eanerstart.cab


Step 5 : CFScript
Open notepad (go to Start, Run, type notepad and press Enter) and copy/paste the text in the codebox below into it:

Code:
File::
C:\WINDOWS\QTFont.qfn
C:\WINDOWS\QTFont.for
Save this as "CFScript"

(include the "quotation marks" with the name)




Referring to the picture above, drag CFScript.txt into ComboFix.exe

ComboFix will now run as it did before. When the command window opens, select 1 (and Enter). Allow the scan to run. When completed a text window will appear - please copy/paste the contents back here. This log can also be found at C:\ComboFix.txt.

A caution - do not touch your mouse/keyboard until the scan has completed. The scan will temporarily disable your Desktop, and if interrupted may leave your Desktop disabled. If this occurs, please reboot to restore the Desktop.

Step 6 : SuperAntiSpyware
Open SUPERAntiSpyware and click the Scan Your Computer button. Check Perform Complete Scan and then next.

SUPERAntiSpyware will now scan your computer and when its finished it will list all the infections it has found. Make sure that they all have a check next to them and click next. If prompted allow the reboot, and after the reboot open SUPERAntiSpyware again (double click the bug-shaped Taskbar icon).

Click Preferences, then under the Statistics/Logs tab, click to select the most recent Scan Log, then click View Log. Save the log to your desktop.


Step 7 : Reboot and new post
Reboot into Normal.
Create a new HijackThis log
Please post the report of SuperAntiSpyware, along with the new HijackThis scan and tell me how your computer is running. You can use separate posts if needed.

Anthony.
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