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  #1  
Old April 9th, 2005, 05:01 PM
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Sound Issues; Microphone
Sound when using microphone feeble. Same issue exists when using another microphone. Sound is OK when using a normal audio CD. Have tested the soundcard (Soundblaster Audigy 2) through diagnostics and reseating it- no visable damage to the soundcard. All software seems to be working fine. I have now got to the point where windows has been reinstalled twice but again, still having the same problem. Seem to have exausted all possibilities now. Does any of you folks have any suggestions.












If you are wondering why I am submitting so many posts, I work in a Technical Support Department and am just new. Therefore almost every problem I encounter is new. Don't worry- I am not posting all of these because I am having the problems with my own PC- It is working quiet well in fact!!
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  #2  
Old April 9th, 2005, 05:09 PM
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hypnotizeminds hypnotizeminds is offline
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Check sound volume level for the mic in Sound Properties in Control Panel.
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  #3  
Old April 9th, 2005, 05:26 PM
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Gary

Have checked all volume controls- all seem to be fine.
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  #4  
Old April 9th, 2005, 05:44 PM
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Did you have the Mic plugged in to the correct port?
The Mic port is boosted especially for the Mic.

You can also set more boost from the Advanced Mic properties in Volumn Control.
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  #5  
Old April 9th, 2005, 05:53 PM
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No have tried this as well


Mic is plugged into the correct port. The mic is working as the customer I am dealing with has actually purchased 3 altoghter thinking it was the mic at fault.
I also don't think the soundcard is at fault as all diagnostic tests have passed without any errors.

This is starting to baffle me now!!
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  #6  
Old April 10th, 2005, 12:48 PM
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Anybody have any other suggestions to this one?

Cheers for your help!
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  #7  
Old April 10th, 2005, 01:16 PM
Sargent Sargent is offline
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How exactly do you mean feeble? Is it during recording, Playback, Internet Chat?
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  #8  
Old April 10th, 2005, 03:13 PM
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It happens during recording. Playback is absoloutly fine as is everything else is fine too.
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  #9  
Old April 10th, 2005, 08:08 PM
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Anything else to add here folks? I'm stuck on this one. The hard drive has been formatted and OS reinstalled several times now and there is still no solution.
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  #10  
Old April 10th, 2005, 09:23 PM
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You could try finding different drivers online, perhaps you are loading the same corrupted drivers with each reinstall? Other than that, I would have to assume that the sound card was faulty.
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  #11  
Old April 11th, 2005, 09:26 PM
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I have searched for various different drivers online, installed them and the exact same problem is there.

I have a few sound cards, and when I try every one, I get the same problem. I was starting to assume a faulty PCI slot, and therefore a motherboard replacement, but have now swapped the card into a spare PCI slot and am getting the same issue.

I am really at the end of my tether now as I need to reach a solution to this one.
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  #12  
Old April 11th, 2005, 09:34 PM
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The Recording settings are seperate to Volume. Have you checked the Recording settings in Volume Control? You can get to them from Options>Properties>Recording
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  #13  
Old April 11th, 2005, 10:01 PM
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Yeah I have checked these controls also- I did this first before I reinstalled windows
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