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  #1  
Old December 14th, 2010, 04:23 AM
pwrmngr's Avatar
pwrmngr pwrmngr is offline
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BSOD help on Windows 7
Customers PC running 7 HP, runs for 2-4 minutes then BSOD. Scanned memory and h/d no problems found. Scanned for malware and viri's nothing found. Below is the signature.

Dump file below too.

Any help? Thanx





Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033


Additional information about the problem:
BCCode: 50
BCP1: FFFFF9810E482698
BCP2: 0000000000000000
BCP3: FFFFF880012134E0
BCP4: 0000000000000005
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
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  #2  
Old December 14th, 2010, 05:25 AM
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pwrmngr pwrmngr is offline
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Forgot to say that id does run fine in safe mode UNTIL I try and do a restore.

chkdsk found no errors.
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  #3  
Old December 14th, 2010, 08:08 PM
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AnnMarie AnnMarie is offline
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Do you still get the BSOD when you clean boot the machine pwrmngr? If not, Avira would be my prime suspect.
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  #4  
Old December 14th, 2010, 11:07 PM
pip22 pip22 is offline
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O/S: Windows 7 32-bit
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Bad RAM another possibility with bugcheck code 50. Test the RAM with Memtest86:
http://www.memtest86.com/
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  #5  
Old December 20th, 2010, 05:27 AM
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pwrmngr pwrmngr is offline
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Thanx AM and pip, I tried it all to no avail so customer had the ACER restores so I restored and it is running WONDERFUL.

Thanx for the help u 2

hope u have a GREAT Christmas
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  #6  
Old December 20th, 2010, 06:56 PM
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AnnMarie AnnMarie is offline
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That's good news pwrmngr and thanks for the update.

A very Merry Christmas to you and your loved ones too.
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