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  #1  
Old January 24th, 2016, 07:35 PM
nclegeorge nclegeorge is offline
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Code 38 Cannot access USBs

I keep having difficulties in accessing USBs. I am getting "Code 38, Driver cannot be loaded as a previous instance of the driver is in memory". I have re booted, uninstalled the driver, updated driver, done a full power off, updated the chipset drivers etc.. I have went back to an old restore point but this only works for a day or so.
I have an HP 15-d051sa with Windows 8.1.
The USBs work on a different pc
I have ran Malwarebytes and Norton Security - nothing wrong.
I seem to have tried all that is recommended on the various sites where this problem is reported but without success.
Any ideas?
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  #2  
Old February 13th, 2016, 05:00 PM
nclegeorge nclegeorge is offline
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Exclamation Not accessing USBs - an update

I seem to have tried everything and anything.
I got help from Microsoft on line who allegedly updated drivers and that worked for a few days.
I went back to a restore point and that worked for a few days.
I deleted the power option button fast start and again that worked for a few days.
I have now noticed that the fast start gets re instated somehow without any input from me.
So when I cannot access the USBs I check the power options and delete the fast start and that gets me USB access.
It might be a WIndows update problem - any thoughts?
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  #3  
Old February 22nd, 2016, 03:55 PM
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zipulrich zipulrich is offline
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Have you turned off Fast Start in Control Panel | Power Options?
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