Go Back   Cyber Tech Help Support Forums > Operating Systems > Windows 8


Windows 8 Problem solving for the Windows 8 Operating System

Topic Tools
Old January 24th, 2016, 07:35 PM
nclegeorge nclegeorge is offline
New Member
Join Date: Mar 2014
Posts: 6
Code 38 Cannot access USBs

I keep having difficulties in accessing USBs. I am getting "Code 38, Driver cannot be loaded as a previous instance of the driver is in memory". I have re booted, uninstalled the driver, updated driver, done a full power off, updated the chipset drivers etc.. I have went back to an old restore point but this only works for a day or so.
I have an HP 15-d051sa with Windows 8.1.
The USBs work on a different pc
I have ran Malwarebytes and Norton Security - nothing wrong.
I seem to have tried all that is recommended on the various sites where this problem is reported but without success.
Any ideas?
Reply With Quote
Old February 13th, 2016, 05:00 PM
nclegeorge nclegeorge is offline
New Member
Join Date: Mar 2014
Posts: 6
Exclamation Not accessing USBs - an update

I seem to have tried everything and anything.
I got help from Microsoft on line who allegedly updated drivers and that worked for a few days.
I went back to a restore point and that worked for a few days.
I deleted the power option button fast start and again that worked for a few days.
I have now noticed that the fast start gets re instated somehow without any input from me.
So when I cannot access the USBs I check the power options and delete the fast start and that gets me USB access.
It might be a WIndows update problem - any thoughts?
Reply With Quote
Old February 22nd, 2016, 03:55 PM
zipulrich's Avatar
zipulrich zipulrich is offline
Cyber Tech Help Administrator
Join Date: Oct 2000
Location: Deep South
Age: 20
Posts: 8,981
Have you turned off Fast Start in Control Panel | Power Options?
Reply With Quote


Topic Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Topics
Topic Topic Starter Forum Replies Last Post
New mb with all usbs dead? stu1018 Hardware 4 December 24th, 2010 08:34 AM
USBs not Working at all - HJT log leachim Malware Removal 1 May 9th, 2009 04:09 AM
how can I get an access code ? john james Applications 6 June 11th, 2004 06:50 PM
onboard USBs? gBay The Anything Else Board 1 October 16th, 2003 05:41 PM
CD without access code? Animal_Headbuts Windows 98 8 September 26th, 2003 09:49 PM

All times are GMT +1. The time now is 04:05 AM.