Go Back   Cyber Tech Help Support Forums > Operating Systems > Older Windows Versions > Windows XP
Reload this Page Please Help!!!!!!!! Im Going Crazy
Register FAQ Calendar Search Today's Active Topics Mark Forums Read

Notices

Windows XP Problem solving for the Windows XP Operating System

Reply
 
Topic Tools
  #1  
Old April 21st, 2005, 05:46 AM
hurleyun999 hurleyun999 is offline
New Member
  
Join Date: Apr 2005
Posts: 10
Please Help!!!!!!!! Im Going Crazy
i have a hp laptop runnning xp home. one day i turned it on and it went to a blue screen saying unmountable_boot_volume. its actually my parents computer and they have lost the xp discs that come witht the computer. not only do i not have the discs but a couple of weeks before this happened the cd-rom also stopped working. please any help would be greatly appreciated
Reply With Quote
  #2  
Old April 21st, 2005, 07:09 AM
AnnMarie's Avatar
AnnMarie AnnMarie is offline
CTH Subscriber
  
Join Date: Oct 2001
O/S: Windows Vista 32-bit
Location: New Zealand
Posts: 59,810
Welcome to CTH hurleyun999. This laptop may just have a corrupted boot.ini. Scroll to the bottom of this page and try both fixes if necessary (Possible Fix by reconfiguring boot.ini using Recovery Console and One more suggestion from MVP Alex Nichol)

You can download the XP bootdisks from here

Let us know the outcome.
Reply With Quote
  #3  
Old April 21st, 2005, 07:19 AM
hurleyun999 hurleyun999 is offline
New Member
  
Join Date: Apr 2005
Posts: 10
sorry but i tried the setup floppys and it says Boot: I/O error reading disk-please insert another disk ps. what did you mean by ~~~~(Scroll to the bottom of this page and try both fixes if necessary (Possible Fix by reconfiguring boot.ini using Recovery Console and One more suggestion from MVP Alex Nichol)
Reply With Quote
  #4  
Old April 21st, 2005, 07:26 AM
AnnMarie's Avatar
AnnMarie AnnMarie is offline
CTH Subscriber
  
Join Date: Oct 2001
O/S: Windows Vista 32-bit
Location: New Zealand
Posts: 59,810
Ah sorry, I forgot to post the link. See here.

If it is a boot.ini problem, you should be able to boot into Windows with a bootdisk created with the XP Quick Boot Diskette files here
Reply With Quote
  #5  
Old April 21st, 2005, 07:40 AM
hurleyun999 hurleyun999 is offline
New Member
  
Join Date: Apr 2005
Posts: 10
i put the files on a floppy and started the pc. it read the floppy and then said
~~~windows could not start because the following file is missing or corrupt:<windows root>\system32\hal.dll
please reinstall a copy of the above file~~~~~~ now what can i do
Reply With Quote
  #6  
Old April 21st, 2005, 07:50 AM
AnnMarie's Avatar
AnnMarie AnnMarie is offline
CTH Subscriber
  
Join Date: Oct 2001
O/S: Windows Vista 32-bit
Location: New Zealand
Posts: 59,810
Unfortunately, its going from bad to worse hurleyun999. A corrupt Hal usually requires a reinstallation. I am not aware of another solution.
Reply With Quote
  #7  
Old April 21st, 2005, 07:55 AM
hurleyun999 hurleyun999 is offline
New Member
  
Join Date: Apr 2005
Posts: 10
thanks anyways......if you have anymore ideas please post them.....they would be very much appreciated
Reply With Quote
  #8  
Old April 21st, 2005, 07:57 AM
hurleyun999 hurleyun999 is offline
New Member
  
Join Date: Apr 2005
Posts: 10
what do you mean by reinstallation because if i can somehow reinstall any form of windows to get this pc working that would be great. the saved info on the harddrive is of no importance to me
Reply With Quote
  #9  
Old April 21st, 2005, 08:00 AM
AnnMarie's Avatar
AnnMarie AnnMarie is offline
CTH Subscriber
  
Join Date: Oct 2001
O/S: Windows Vista 32-bit
Location: New Zealand
Posts: 59,810
How old is the laptop?
Reply With Quote
  #10  
Old April 21st, 2005, 08:02 AM
hurleyun999 hurleyun999 is offline
New Member
  
Join Date: Apr 2005
Posts: 10
2-3 years old is there any possible solution to get any use out of it
Reply With Quote
  #11  
Old April 21st, 2005, 08:05 AM
AnnMarie's Avatar
AnnMarie AnnMarie is offline
CTH Subscriber
  
Join Date: Oct 2001
O/S: Windows Vista 32-bit
Location: New Zealand
Posts: 59,810
You will need the restore disks hurleyun999 for your model but if you give Hewlett Packard a call, they should be able to provide you with them but they will probably charge a fee for doing so.
Reply With Quote
  #12  
Old April 21st, 2005, 08:10 AM
hurleyun999 hurleyun999 is offline
New Member
  
Join Date: Apr 2005
Posts: 10
will these disks likely fix it or could there be a potential hardware problem because i know how delicate laptops can be~thanx
Reply With Quote
  #13  
Old April 21st, 2005, 08:21 AM
AnnMarie's Avatar
AnnMarie AnnMarie is offline
CTH Subscriber
  
Join Date: Oct 2001
O/S: Windows Vista 32-bit
Location: New Zealand
Posts: 59,810
The disks will restore the operating system providing there are no hardware problems. At this stage there is no way of knowing what the issue is. If I were you, I would take it to my local HP agent and ask for a quote to repair it. As you say, laptops are just a bit more complex.
Reply With Quote
Reply

Bookmarks

« Previous Topic | Next Topic »
Topic Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Topics
Topic Topic Starter Forum Replies Last Post
Xp going crazy on me.............. Specops70 Malware Removal 9 June 20th, 2008 02:27 AM
Am I crazy? dduc The Anything Else Board 4 October 17th, 2007 09:44 PM
Am I Crazy? tastebites Malware Removal 2 October 19th, 2006 07:19 PM
PC's gone crazy jessiemc12 Applications 0 September 27th, 2004 03:32 PM
Pop ups like crazy! TraGreg Internet / Browsers 9 June 23rd, 2003 11:34 PM


All times are GMT +1. The time now is 02:50 AM.