Hi Dan, for some reason, the update icon for HP wasn't showing in the bottom right hand corner of the screen. In all fairness, I don't use the desktop as much as I used to as I use my phone to do a lot of online stuff these days (although I was getting sick of my wife shouting "This computer's dead slow" on the rare occasions she used it).
Anyway, after getting in touch with HP, updating and then running various diagnostic checks, everything seems to be fine now and the new folder issue has been resolved.
Thanks for your help,
Much appreciated,
Ian
Last edited by The Hornmeister; November 21st, 2020 at 09:53 AM.
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