Hi lafrederick
Welcome to CTH
2.
Close ALL Internet Explorer Windows, only have HijackThis running.
In HijackThis, tick the boxes for the below entries, then click on "Fix checked"
O2 - BHO: NaviHelperObj Class - {3E422F49-1566-40D3-B43D-077EF739AC32} - C:\WINDOWS\System32\NaviHelper.dll (file missing)
Reboot computer and see how that goes.
Cheers.
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