Hi Lisa
I have one suggestion, a longshot but worth a try!
Open System Protection via Control Panel\System
Click on 'C' Drive
Select 'Configure'
Select 'Turn off system protection'
and 'Apply'
Reboot your computer then return to System protection, 'C' drive, Configure and turn system protection back on (select 'Restore system settings and previous versions of files') and Apply the change.
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