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Old September 23rd, 2020, 03:08 PM
Smokey Smokey is offline
Senior Member
 
Join Date: Jan 2002
O/S: Windows 10 Home
Location: UK
Posts: 187
CD/DVD Drive not recognized

Hi

I'm running a Dell Inspiron 17 on Windows 10. CD/DVD drive used to work, but I haven't used it for a long time.

I wanted to view a DVD today--No Joy. The ODD is recognized on the BIOS Main Page but nothing at all on Windows Explorer. I've tried all the standard fixes (except Dell Troubleshooting which I can't get to work either). I've uninstalled/reinstalled the CD/DVD drive and the IDE ATA/ATAPI controllers on Device manager.

The drive makes all the usual noises when I open/close the tray, but it's simply not being found.

Thanks for any advice you can provide.
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