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Old January 25th, 2021, 03:12 AM
Han Solo Han Solo is offline
Senior Member
Join Date: Jun 2005
Posts: 134
Hi Olgun,

Could be related to sleep mode.. Pc was set for display to goto sleep in 20 min and pc itself never. Changed it so that both would goto sleep in 15 minutes but it didn't work. Changed the settings around a few times but no affect either. A couple weeks before the pc had blue screen problems it wouldn't go into sleep manually.. not sure what did exactly to fix it.. do remember looking at google and the advanced power settings but don't remember if changed anything.. rebooting seemed to fix problem.

Could also be related to chrome browser.. when browsing the last week or so would get an ah snap message on a tab or two every so often.. was watching a video in chrome when latest blue screen happened yesterday after a few ah snaps earlier.. When rebooted back only got half way through boot before another blue screen.. then booted pc to a black screen with just the mouse like the other day but this time could get task manager up and little red button to do a regular reboot and came back to almost normal (see below) to full windows.. did get the sleep to work properly tho

only got one of the blue screen messages from windows:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFFA9805F206D8
BCP2: 0000000000000000
BCP3: FFFFF80001F9A319
BCP4: 0000000000000005
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:

Got both blue screen messages with bluescreenview:

012321-28407-01.dmp 1/23/2021 5:14:48 PM PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 fffffa98`0421df60 00000000`00000000 fffff800`01f43e6f 00000000`00000005 ntoskrnl.exe ntoskrnl.exe+93ba0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.24384 (win7sp1_ldr_escrow.190220-1800) x64 ntoskrnl.exe+93ba0 C:\Windows\Minidump\012321-28407-01.dmp 4 15 7601 278,504 1/23/2021 5:20:50 PM

012321-22214-01.dmp 1/23/2021 5:22:55 PM PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 fffffa98`05f206d8 00000000`00000000 fffff800`01f9a319 00000000`00000005 ntoskrnl.exe ntoskrnl.exe+93ba0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.24384 (win7sp1_ldr_escrow.190220-1800) x64 ntoskrnl.exe+93ba0 C:\Windows\Minidump\012321-22214-01.dmp 4 15 7601 278,504 1/23/2021 5:23:57 PM

*here- so right after pc was booting up to full windows again got a dialog box message that hstart or something similar to that couldn't be started and to hit ok.. hit ok before thinking and writing it down so..

shortly thereafter got another dialog box from Microsoft Security Client advising that an error has occured in the program during initialization and if the problem continues to contact system admin 0x800b0100

then a little while later got another two dialog boxes from what looked like IJ status monitor. It looked like IJ as the letters where real close together.. closed one of the dialog boxes thinking could see better on other one but it closed both before could write it down but did get the files involved:

Files that help describe the problem:
C:\Users\Hans\AppData\Local\Temp\WERAFC2.tmp.appco mpat.txt

When rebooted again didn't get any of the above messages

The only remaining software related to Arcsoft was Dell Photo Stage which uninstalled and it also uninstalled a few other related programs like Dell Music Stage. Checked before uninstsalling.. Photostage wouldn't run

Uninstalled Spywareblaster successfully and Filehippo wasn't in the programs list

Didn't uninstall Canon software just yet as that is what runs the printer which trying to figure out if might need in next few days.

didn't run FRST script yet either.. wanted to give you this update..

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